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The Alpine Restaurant

Terrace Road | The Hermitage Hotel, Mt. Cook Village, Aoraki Mount Cook National Park (Te Wahipounamu), New Zealand
+64 800 686 800
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Overview
  • Excellent29%
  • Very good38%
  • Average25%
  • Poor7%
  • Terrible1%
Travellers talk about
“seafood” (14 reviews)
“prawns” (3 reviews)
“salmon” (10 reviews)
Restaurant Hours
CUISINES
European, New Zealand, Vegetarian Friendly
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Terrace Road | The Hermitage Hotel, Mt. Cook Village, Aoraki Mount Cook National Park (Te Wahipounamu), New Zealand
All Details
Write a ReviewReviews (209)
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1 - 10 of 170 reviews

Reviewed 2 days ago via mobile

We decided to have the lunch buffet before heading on a walk . NZD$33 per adult and $17 for child (Under 16 or 15yrs) There was plenty to choose from including soup, roast lamb, pork, crispy chicken, salads, some Asian dishes,Deserts and tea and coffee....More

Thank tresag7201
Reviewed 1 week ago

Food was very ordinary and did not make sense. Some Chinese with roasts. Service was very ordinary. People were saying “enjoy your meal” as they were walking always from you.

Thank Tracy J
Jemma W, Food & Beverage Manager at The Alpine Restaurant, responded to this reviewResponded 1 week ago

Dear Tracy J, Thank you for taking the time to post your comments. It's disappointing to hear that we didn't deliver our usual high standard of food and service. Your feedback will be passed on to the team. Kind regards, Jemma Wild

Reviewed 17 December 2017 via mobile

Had breakfast twice here whilst staying at the hotel and both times it was good with more than enough on offer. It’s $20 for the continental and $30 for cooked. We had both and they were good but not amazing but then it is difficult...More

Thank DaveDonnaMc
Jemma W, Food & Beverage manager at The Alpine Restaurant, responded to this reviewResponded 2 weeks ago

Dear DaveDonnaMc, Thank you for your feedback on your recent breakfasts in The Alpine Restaurant. I'm pleased you enjoyed the food and our fantastic views. We look forward to welcoming you back again in future. Kind regards, Jemma Wild

Reviewed 10 December 2017 via mobile

Had lunch buffet there en-route from Queens Town back to Christchurch. A bit tricky for access coming from the main lobby that you had to take the lift and get to the bottom of the building followed with a few turns. Restaurant was very crowded...More

Thank Philip C
Jemma W, Food & Beverage Manager at The Alpine Restaurant, responded to this reviewResponded 12 December 2017

Dear Phillip C, Thanks for taking the time to post your feedback and sorry to hear that you found the experience to be "average". We are in our peak season at the moment and do our best to space group booking out, however it seems...More

Reviewed 20 November 2017 via mobile

We enjoyed a lovely meal on our las night in Mt Cook. The wait staff were excellent, the food was terrific and the scenery spectacular. A meal to remember.

Thank Karen T
Jemma W, Food & Beverage Manager at The Alpine Restaurant, responded to this reviewResponded 28 November 2017

Dear Karen T, Thanks so much for the wonderful feedback. It's great to hear that you enjoyed the food and our team delivered their usual high standard of service. Kind regards, Jemma Wild

Reviewed 11 November 2017

Lots of people at hotel, many people eating at the buffet, but no issues get food replenished and dirty plates removed timely.

Thank Loleka
Jemma W, Food & Beverage Manager at The Alpine Restaurant, responded to this reviewResponded 28 November 2017

Dear Loleka, Thanks for the great review. It's lovely to hear that you enjoyed the experience. We look forward to welcoming you back again in future. Kind regards, Jemma Wild

Reviewed 3 November 2017

We like it. A very nice and wide selection of food, fruits, desserts and an wide open dining area. For dinner there is a carvery as well as set out foods for the buffet. The breakfast section / selection is very nice, tasty, and wide...More

Thank TheCmdr
Jemma W, Food & Beverage Manager at The Alpine Restaurant, responded to this reviewResponded 28 November 2017

Dear TheCmdr, Thanks for the great review. I'm so pleased you enjoyed your buffet breakfast and dinner - your feedback will be passed on to the team. Kind regards, Jemma Wild

Reviewed 16 October 2017

Busy and functional , staff well organized, good choice of dishes, served hot and efficiently. Tasty wholesome food. The way it should be.

Thank R C
Jemma W, Food & Beverage Manager at The Alpine Restaurant, responded to this reviewResponded 30 October 2017

Dear R C, Thanks for the great review. I'm pleased you enjoyed the food and service provided by the team. We hope to see you again soon. Kind regards. Jemma Wild

Reviewed 29 September 2017

The food was good, the view from our seat was great, the staffs were very friendly and professional. The frustration was with the big Chinese group that swarmed the buffet. They move in groups to take the food, and won't let others get near.

Thank ri8a
Jemma W, Food & Beverage Manager at The Alpine Restaurant, responded to this reviewResponded 4 October 2017

Dear Ri8a, Thank you for posting your feedback on your recent visit to The Alpine Restaurant. I'm so pleased you enjoyed the overall experience. We look forward to welcoming you back in future. Kind regards, Jemma Wild

Reviewed 21 September 2017

Wonderful choice of delicious food and deserts and actually liked the new setting while they renovate the old Alpine restaurant excellent service and nice friendly staff. It is the only decent place to eat in Mt.Cook

Thank Carol W
Jemma W, Food & Beverage Manager at The Alpine Restaurant, responded to this reviewResponded 4 October 2017

Dear Carol W, Thank you for your wonderful review. It's great that you enjoyed the food and service provided by our great team. We hope to see you back again in future. Kind regards, Jemma Wild

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Ask a question
Questions & Answers
angelwizz
22 December 2017|
Answer
Response from Jemma W | Property representative |
Hi there, Bookings are not required for the Café but are recommended for the Alpine restaurant. The breakfast buffet is $30.00 for adults and $15.00 for children. Lunch is $33.00 for adults and $16.50 for children. Along... More
0
Votes
Audreychooi
10 December 2017|
AnswerShow all 4 answers
Response from Jemma W | Property representative |
Hi Audreycho, The restaurant is about a 10 minute walk from the Mt Cook Lodge and Motels. We hope to see you soon! Kind regards, Jemma
0
Votes
pangbernard
24 April 2016|
AnswerShow all 4 answers
Response from Riel_Travelers | Reviewed this property |
We paid $62 NZD per person in late February 2016. There are not a lot of options in the immediate area, and I think that you'll find this a good value for the variety of foods offered in this buffet. We were happy that we... More
1
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Breakfast, Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Kids, Child-friendly, Special Occasion Dining, View, Groups
Location and Contact Information
  • Address: Terrace Road | The Hermitage Hotel, Mt. Cook Village, Aoraki Mount Cook National Park (Te Wahipounamu), New Zealand
  • Location: South Pacific  >  New Zealand  >  South Island  >  Canterbury Region  >  Mackenzie District  >  Aoraki Mount Cook National Park (Te Wahipounamu)  >  Mt. Cook Village
  • Phone Number: +64 800 686 800
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