My friends and I love/loved this restaurant but last night, had the most embarrassing and offensive experience, so much so that we will never go back. we ordered over the phone, collected it, got it home (which was 15 mins away) and unpacked the food...to see one curry was wrong. We ordered a prawn curry for our vegetarian friend but had been given a beef curry. We called to tell them they had given us the wrong one and I was accused of having ordered the wrong curry. They argued with me for several minutes that it was my fault. (I would not order a meat curry for a vegetarian!!). They reluctantly agreed to make us the correct curry and when we went to collect it, the woman working at the restaurant stood in front of the full restaurant of people and accused my friend of not being vegetarian as she was eating prawns (so rude), they told her it was our fault and she wouldn't give her the curry until she had made sure everyone heard that it was 'our fault'. My friend was so embarrassed!! It was so unprofessional. So much so that I am writing this as it was so horrible to see her come back so upset by the exchange. To the woman working at the restaurant... I not sure what you think we were to gain from this as our food had gone cold by the time we got home and the other wrong curry you gave us was not eaten as none of us eat beef so it was not to gain a free meal as you implied so rudely. You ruined our evening. Please learn to accept that you can mishear what people order, you were super busy so understandably were stressed but you made the mistake. There is no excuse for your rudeness.
Positive: The correct food was great.More