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Ratings and reviews



Cafe, Contemporary, New Zealand
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Breakfast, Lunch, Brunch
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meals, features, about
Reviews (244)
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All reviews corn fritters great coffee cabinet food tasty lunch gf
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Reviewed 12 April 2022

Breakfast out is a rare treat for us. Food was good but I have to mark down a little on service. Staff-cashier who took our order was obviously new, and that’s fine, but very defensive when asked about gluten free options (as advertised) and really...knew nothing about GF. This can cause high anxiety for someone with coeliac disease. Some good training requiredMore

Date of visit: April 2022
Reviewed 26 February 2022

We visited this cafe 3 times it had great coffee. nice inside and if you are lucky there are a couple of seats outside. Every thing we tried was very nice. Staff were lovely and the Cafe was clean and seats well spaced.

Date of visit: January 2022
Reviewed 2 November 2021 via mobile

Great prices, it seemed to good to be true. My husband and I had some corn fritters and the Moroccan spiced eggs, the food was average. The eggs were quite watery and the coffee tasted burnt. Staff were friendly and lovely, however, the chefs weren’t...wearing any face coverings which also made us feel unsafe. We are chefs so understand it can be tiresome and annoying but we all have to do what we can to keep everyone safe (unless of course the kitchen staff have medical exemptions)More

Date of visit: October 2021
WhiteIslandTours, General Manager at White Island Cafe, responded to this reviewResponded 4 November 2021

Kia ora Alexa, thank you for your feedback and we are sorry to hear that the food did not meet our usual standards.` Our chefs do not wear face coverings in the kitchen as one is deaf and relies on lip reading to communicate. You...More

Reviewed 23 October 2021 via mobile

Scrumptious food. Great selection with some really good breakfast options that were a bit different. Would definitely go again. Staff were really friendly and great service.

Date of visit: October 2021
WhiteIslandTours, General Manager at White Island Cafe, responded to this reviewResponded 26 October 2021

Thanks for your review Catherine, we're so glad that you enjoyed your visit and hope to see you again soon!

Reviewed 15 October 2021 via mobile

Great coffee, and delicious and innovative vegetarian options from the cabinet and menu boards. Highly recommended.

Date of visit: October 2021
WhiteIslandTours, General Manager at White Island Cafe, responded to this reviewResponded 26 October 2021

Thank you for your kind review. We're glad you enjoyed your visit to the cafe before your tour.

Reviewed 25 February 2021

Very friendly and helpful staff and delicious lunch, good coffee. The toasted sandwich was the best and blue cheese and bacon quiche was tasty.

Date of visit: February 2021
Reviewed 24 February 2021 via mobile

A day at Whakatane doing the shops (great) some lunch and picking up berries Was recommended this place to eat and yes. Very tidy...nice menu ...but.... surly staff member... no real greeting and when my friend changed her mind to a different main (more expensive)before...the order had even gone to the kitchen... well she may as well have rolled her eyes and told us we were a pain cos her attitude was just shocking. We also had to ask for more napkins (the ones they use are so thin) and boy that didn’t go down well either and we could see we were being talked about in the kitchen In a town that’s doing so well after such a hard year I would have thought jobs were precious...we visit regularly but not sure we’d go back here despite good food can’t be bothered with bad customer serviceMore

Date of visit: February 2021
Reviewed 22 February 2021

Stopped into the cafe for a quick stop and had a delicious lunch! The cabinet food looked amazing and the food from the menu was very affordable and arrived quickly! Definitely worth a visit!

Date of visit: February 2021
Reviewed 5 February 2021 via mobile

Good place for a coffee and light meal. Nice decor and good service. Don’t overlook this venue - it’s well worth the visit.

Date of visit: February 2021
Reviewed 7 January 2021 via mobile

Lovely stop for tea and coffee. Hot coffee! Ans tea with a cup and saucer. We shared a fresh croissant with a custard filling. Sat upstairs and enjoyed the view

Date of visit: January 2021
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Questions & Answers
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25 October 2016|
AnswerShow all 2 answers
Response from NgatiAwaTourism | Property representative |
Hi there, we have a couple of vegan breakfast options such as fruit salad or on request can make a dish for you which includes things such as mushrooms, roast tomatoes, spinach and other seasonal produce such as asparagus.
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Frequently Asked Questions about White Island Cafe

Yes, White Island Cafe offers takeaway services.

White Island Cafe is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4