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Ratings and reviews

Travellers' Choice


Cafe, Contemporary, New Zealand
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Breakfast, Lunch, Brunch
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meals, features, about
Reviews (239)
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All reviews brunch eggs benedict corn fritters cabinet food coffee and cake great selection of food tasty lunch tour slice ginger
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Reviewed 25 February 2021

Very friendly and helpful staff and delicious lunch, good coffee. The toasted sandwich was the best and blue cheese and bacon quiche was tasty.

Date of visit: February 2021
Reviewed 24 February 2021 via mobile

A day at Whakatane doing the shops (great) some lunch and picking up berries Was recommended this place to eat and yes. Very tidy...nice menu ...but.... surly staff member... no real greeting and when my friend changed her mind to a different main (more expensive)before...the order had even gone to the kitchen... well she may as well have rolled her eyes and told us we were a pain cos her attitude was just shocking. We also had to ask for more napkins (the ones they use are so thin) and boy that didn’t go down well either and we could see we were being talked about in the kitchen In a town that’s doing so well after such a hard year I would have thought jobs were precious...we visit regularly but not sure we’d go back here despite good food can’t be bothered with bad customer serviceMore

Date of visit: February 2021
Reviewed 22 February 2021

Stopped into the cafe for a quick stop and had a delicious lunch! The cabinet food looked amazing and the food from the menu was very affordable and arrived quickly! Definitely worth a visit!

Date of visit: February 2021
Reviewed 5 February 2021 via mobile

Good place for a coffee and light meal. Nice decor and good service. Don’t overlook this venue - it’s well worth the visit.

Date of visit: February 2021
Reviewed 7 January 2021 via mobile

Lovely stop for tea and coffee. Hot coffee! Ans tea with a cup and saucer. We shared a fresh croissant with a custard filling. Sat upstairs and enjoyed the view

Date of visit: January 2021
Reviewed 30 August 2020 via mobile

Best brunch ever! Came here almost 3 years ago and food was amazing so it had a lot to live up to and again the food and service was excellent.🥰

Date of visit: August 2020
Reviewed 3 August 2020

It seems a very rare occurrence these days to find a cafe that is the full package. Well this is one that is in every way. Excellent hot coffee made perfectly. Our breakfasts were just as yummy. Beautifully cooked, crispy bacon, perfect eggs. The corn...fritters were plentiful, tasty & everything on the plate complimented each other. The cabinet food looks the best l’ve seen in a long time. Couldn’t resist 2 freshly made savoury scones to take away. The staff are friendly & welcoming. This cafe comes highly recommended.More

Date of visit: August 2020
WITManagement, Marketing at White Island Cafe, responded to this reviewResponded 4 August 2020

Kia ora Jane B, Thank you for taking the time to post this review. It was great to hear that you enjoyed your meal (the fritters are a staff favourite too) and coffee during your recent visit. We hope to see you back here again...More

Reviewed 5 February 2020

Called in for coffee and cake - all good and well priced good service and atmosphere also. Slightly out off the main run of cafes as it is linked to the White Island tour company.

Date of visit: January 2020
WITManagement, General Manager at White Island Cafe, responded to this reviewResponded 11 February 2020

Kia ora Bob H, Thank you for taking the time to post this review, we're pleased you enjoyed your coffee and cake, and hope you'll visit again soon.

Reviewed 1 February 2020

As with the title of my review, the food was excellent - I had a ginger slice and a pot of kawakawa and ginger tea - and the staff were lovely. Definitely recommend.

Date of visit: January 2020
WITManagement, General Manager at White Island Cafe, responded to this reviewResponded 11 February 2020

Kia ora Kyrithys, We were thrilled to receive this review, thank you.

Reviewed 28 January 2020

I really enjoy going to this cafe where they serve lovely food and are friendly and helpful. Because I am seriously gluten intolerant, I’m cautious when eating out, but they take extra care here to prevent cross contamination. So this cafe is my top choice...of cafe in Whakatane. Thanks guys.More

Date of visit: December 2019
WITManagement, Manager at White Island Cafe, responded to this reviewResponded 30 January 2020

Kia ora BOPtrees, We were thrilled to receive this review and to hear that you enjoy visit White Island Cafe. Thank you for taking the time to share your experience.

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Questions & Answers
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25 October 2016|
AnswerShow all 2 answers
Response from WhiteIslandTours | Property representative |
Hi there, we have a couple of vegan breakfast options such as fruit salad or on request can make a dish for you which includes things such as mushrooms, roast tomatoes, spinach and other seasonal produce such as asparagus.
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Frequently Asked Questions about White Island Cafe

  • Yes, White Island Cafe offers takeaway services.

  • Yes, White Island Cafe offers delivery services.

  • White Island Cafe is rated accordingly in the following categories by Tripadvisor travellers:
    • Food: 4.5
    • Service: 4.5
    • Value: 4.5
    • Atmosphere: 4