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Jade Palace Restaurant

$$ - $$$
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Rt 8, Lake Tekapo 8770, New Zealand
+64 3-680 6828
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143 Reviews from our TripAdvisor Community

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Showing 124: English reviews
Auckland Region, New Zealand
Level Contributor
12 reviews
10 restaurant reviews
Reviewed 1 week ago

Seriously, never experienced such service anywhere and have been to so many places. Terrible service, food had no taste it was a waste of our money. One of the elder waiter made us feel like as if we had forcefully went there and dined without their welcoming.

Helpful?
Thank Sella T
Melbourne, Australia
Level Contributor
9 reviews
9 restaurant reviews
Reviewed 2 weeks ago

On our arrival the restaurant was quite busy, many large circular tables but few for smaller groups. My wife and I were greeted in an offhand manner, and directed to a table for two in direct line with the front door which frequently opening and being left so despite waiters passing by. It was cold outside and a constant draft... More 

Helpful?
Thank NL2210
Oxfordshire, United Kingdom
Level Contributor
13 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 2 weeks ago via mobile

We had one night in Lake Tepako and I really fancied Chinese. My husband was against it because he didn't like the look of the restaurant but agreed in the end. The actual restaurant is huge and looks more like a conference facility. The waiter came over and seated us - which was fine. He then came over to take... More 

Helpful?
Thank Ziggy2196
Level Contributor
18 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 5 weeks ago via mobile

Waited for 1hr for our food to be served, Rice not properly cook, Poor Staff Service, Do not eat here

Helpful?
Thank Edlin Anthony L
Darjeeling
Level Contributor
103 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
Reviewed 16 April 2017

Found this restaurant to be expensive for what they serve, nothing special, just average Chinese food and non responsive staff.

Helpful?
Thank PravinDarjeeling
Vancouver, Canada
1 review
Reviewed 21 March 2017

I am not even sure that this restaurant worth one star. We had our worst dinning experience in this restaurant. After waiting for 15 mins we asked them to give us water and the waiter said you need to get it yourself, so we went, and there is no water in the drinking fountains. I asked the waiter to add... More 

Helpful?
Thank j7es
Auckland, New Zealand
Level Contributor
16 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 9 March 2017

We were shown to our table but no one came to take our order. After a considerable time one of our party approached a member of staff to say we were ready to order. After another long wait and another table being attended to we left.

Helpful?
Thank swissjoron
Sydney, Australia
Level Contributor
41 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 6 March 2017

Terrible - worst chinese we've ever had, bad service, bad attitude, kept collecting a washing plates around us. It felt like one of those cheap restaurants that are there for big bus tours.

Helpful?
Thank avenue12016
oswestry
Level Contributor
171 reviews
104 restaurant reviews
common_n_restaurant_reviews_1bd8 63 helpful votes
Reviewed 15 February 2017 via mobile

Ok meal but not exceptional had prawn and squid as starters then lamb and ginger and beef satay not like uk not a lot of choice of wine by glass

Helpful?
Thank rhianslip
South Devon
Level Contributor
57 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
Reviewed 1 February 2017

On a four day stay in Lake Tekapo our party of four fancied a Chinese takeaway for the first time during our visit to NZ. Choice being limited, we opted for the Jade Palace - BAD decision in hindsight. This restaurant obviously caters for 'dine in' coach parties as the takeaway menu was extremely limited. Their business so their rules,... More 

Helpful?
Thank Willsy13

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Chinese, Asian
Restaurant features
Takeout, Seating, Waitstaff, Serves Alcohol, Reservations, Wheelchair Accessible
Location and Contact Information
  • Address: Rt 8, Lake Tekapo 8770, New Zealand
  • Location: South Pacific  >  New Zealand  >  South Island  >  Canterbury Region  >  Mackenzie District  >  Lake Tekapo
  • Phone Number: +64 3-680 6828

Questions & Answers

Questions? Get answers from Jade Palace staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?