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Jade Palace

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8 Rt, Lake Tekapo 8770, New Zealand
+64 3-680 6828
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  • Excellent5%
  • Very good8%
  • Average16%
  • Poor12%
  • Terrible59%
8 Mar 2017
“No Service”
6 days ago
“Worst service ever around the globe!”
Restaurant Hours
Chinese, Asian
$$ - $$$
8 Rt, Lake Tekapo 8770, New Zealand
All Details
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Reviews (162)
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1 - 10 of 142 reviews

Reviewed 6 days ago

I have traveled all over the world and extensively in my own country of the USA and this is hands down the WORST SERVICE I have ever experienced! Was made to get up and get my own fork & knife, was made to get up...More

1  Thank Dave G
Reviewed 6 days ago via mobile

Food OK but the service was terrible. We would not go again. The management need to seriously review who they employ and how they are trained. No stars from us ! 👎👎👎

Thank Philip d
Reviewed 1 week ago via mobile

Very sullen service. Meals were almost thrown at us. Once they arrived we discovered we ordered the wrong thing. They refused to exchange it without us paying for a new meal. No sympathy or customer service. Very disappointing.

Thank David K
Reviewed 2 weeks ago via mobile

If you could rate this restaurant with a minus that’s what they would have got. Disgusting food, service was just as bad.

Thank Erika W
Reviewed 4 weeks ago

Great chinese restaurant, food was very good and plentiful. Very crowded so suggest a booking if possible.

Thank babyboomer58sydney
Reviewed 5 October 2017

The braised lamb casserole was too salty, prepared in a hurry. We would have expected the meat and bean curd to be tender, but we were disappointed. We should have checked previous customers' ratings before stepping into this restaurant!

Thank iuhpsyc
Reviewed 4 October 2017

We were stopping at Lake Tekapo from the coach as the middle break. We only had 30 mins to have lunch, so we walked into this place for a quick meal. The restaurant is spacious with lots of tables and chairs. The two chairs from...More

Thank Beccy0510
Reviewed 2 October 2017

We had dinner here, near Lake Tekapo. Average ambiance, average food, though they were able to cater to us vegetarians .

Thank anu_p5
A TripAdvisor Member
Reviewed 20 September 2017 via mobile

Water arrived with a pink plastic cup. Asked for a glass , but you only get one with beer. Pork belly meal was bacon, with leek stalks. Nasi Goreng was bland chicken fried rice with frozen veg.Waitress clearing the next table took the garnish off...More

Thank A TripAdvisor Member
Reviewed 6 September 2017 via mobile

We had the wonton & chicken cashew with veges takeaway..dine in was a little bit expensive. It was ok to nice. Service was prompt

Thank angelinewelch46
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Nearby Attractions
Lake Tekapo
1,918 reviews
.38 km away
Church of the Good Shepherd
1,434 reviews
.41 km away
Mackenzie Sheep Dog Statue
299 reviews
.52 km away
Tekapo Star Gazing
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.19 km away
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Restaurant Details

Rating summary
  • Food
  • Value
Restaurant features
Takeout, Seating, Waitstaff, Serves Alcohol, Reservations
Location and Contact Information
  • Address: 8 Rt, Lake Tekapo 8770, New Zealand
  • Location: South Pacific  >  New Zealand  >  South Island  >  Canterbury Region  >  Mackenzie District  >  Lake Tekapo
  • Phone Number: +64 3-680 6828
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