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About
Indoor/outdoor family restaurant with playground for the kids
PRICE RANGE
US$10 - US$31
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Brunch, Drinks
CUISINES
Bar, New Zealand
FEATURES
Wheelchair Accessible, Outdoor Seating, Seating, Parking Available, Street Parking, Free off-street parking, Television, Highchairs Available, Serves Alcohol, Full Bar, Accepts Mastercard, Accepts Visa, Digital Payments, Cash Only, Accepts Credit Cards, Table Service, Live Music, Playgrounds
Reviews (743)
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78
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LanguageEnglish
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Traveller rating
290
200
100
67
78
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Reviewed 4 days ago via mobile

This bar and restaurant was recommended to us by family members, so on a fleeting visit to Hanmer Springs, we thought we'd stop in for dinner and a drink. We were not disappointed. The staff were efficient and friendly, and the premises clean, tidy, warm...and inviting. But the food sets it apart! We decided to share the entree of smoked salmon parfait with crostini chiabatta and pickled beetroot, served with a small microgreen salad. Absolutely superb! For the mains, my partner had the double bone pork chop, with potato and fennel mash, served with bacon wrapped green beans. I have never seen a meal devoured with such gusto! I had the 300g venison fillet, with field mushrooms, garden salad and a side of creamy blue sauce for the meat. I like my venison blue, and have rarely had it cooked perfectly. Fire and ice was the exception! The desert selection was very good too. The sticky date pud was light, fluffy and delicious, and you'd never think about the calories! The gelato was a trio of mandarin, Berry and mango, served with a mixed berry coulis. Once again, beautifully presented and very tasty. If you find yourself looking for a great meal in Hanmer Springs, at moderate cost, then you can't go past Fire and Ice!More

Date of visit: July 2021
Helpful?
Reviewed 1 week ago

The $10 bacon and egg breakfast special is very good value. Was pretty quiet when we first took a table near the open fire but soon started to fill up on the cold, week day, morning. Friendly staff, quick food, and good value breakfast special.

Date of visit: June 2021
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Reviewed 2 weeks ago via mobile

Being school holidays it was incredibly busy with waitlists. We were happy to wait and have a drink until it started raining where the only space was. The staff were pretty good but it did get very frustrating after almost 90min of waiting when other...groups were getting tables before us. The logic was if two leave then two get the table, if four leave then four get the table and so forth. Common sense should have prevailed after how long we had waited. Staff were friendly but not overly attentive in checking in on if we wanted a drink or how the food was. Meal was a pub feed at best but was ok. Wouldn’t choose to go back I don’t think.More

Date of visit: June 2021
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Reviewed 2 weeks ago

We have dined here before and have been impressed. However, on this occasion the wait staff did not seem to care or understand our peanut allergy dietary requirement for one of our party. Worried the allergy had not been noted on our order we decided...to pop up to the service window to talk to the chef directly, who gave suggestions of what they would be comfortable preparing (this is most appreciated as we know cooking for allergies can be challenging, thank you). But disappointed the front of house staff did not seem well trainned on this subject.More

Date of visit: July 2021
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Reviewed 4 weeks ago via mobile

Centrally located close to the hot springs. Good range of food on the menu, suitable for all ages. Special children’s menu. Good service from all staff.

Date of visit: May 2021
Helpful?
Reviewed 14 June 2021

Food was nice without being great. Very busy place and popular with families as right in the middle of the village opposite Hot Springs. Service was a bit average as had to ask for everything.

Date of visit: June 2021
Helpful?
Reviewed 12 June 2021

Our annual treat for a few days away was made extra special by the staff, quality of food, value, and atmosphere at this amazing restaurant. Extra special mention to Camila who has to be the most efficient and friendly host around. We had breakfast, lunch...and two dinners over a few days here and all were amazing. Highly recommend this place and thanks again to the most organised staff we have seen in a while.More

Date of visit: June 2021
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Reviewed 8 June 2021

We ate here on two separate occasions, for dinner and brunch. It was very busy at both times but the staff were friendly and attentive. We really enjoyed our meals and we thought good value for money. We’ll be back.

Date of visit: June 2021
Helpful?
Reviewed 7 June 2021

This place looks great! Very cozy with the fire and nice alpine decor. Staff were really friendly and attentive. The menu is a pub menu. Not cafe menu or cabinet food. All very much city prices. The food that we all chose (4 adults and...2 children) was all very average. It was edible but not enjoyable. Fish tasted old in the F&C. The lamb in the Lamb Salad was very fatty, minimal and shriveled. Wouldnt return there for a meal. The coffees were perfect though, so thank you! Has a great kids playground outside.More

Date of visit: May 2021
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Reviewed 4 June 2021

We had a look at a few of the restaurant options in Hanmer Springs for dinner and decided on Fire & Ice, unfortunately they don't take bookings and its a walk up and try your luck affair. We were told there should be no problem...with getting a table later that evening. When we rocked up - we were a bit surprised by how busy the place was - given they told us earlier they haven't been busy - guess our interpretation might be a bit different - however as it turned out no dramas and we were quickly plonked down on a table inside. It was a fairly cold night by my standards so nice they had some of their internal fires on - they have quite a few. We all enjoyed a very nice meal and had a lovely night - its not Michelin Hat but nor is the cost - better than average Ozzie hotel/pub food. All very happy - limited staff interaction but no complaints - seemed popular enough and would go back, so you might give it some consideration if in the area.More

Date of visit: May 2021
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Questions & Answers
Ask a question
BobN1328
18 May 2018|
Answer
Response from travellingrarps | Property representative |
Abdolutely
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AndyS5563
7 August 2016|
AnswerShow all 2 answers
Response from sharonhQ8732YZ | Property representative |
Sorry Andy we do not take bookings on Saturday nights due to the numbers of diners we have to cater for.
0
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pixie108
10 March 2016|
Answer
Response from sharonhQ8732YZ | Property representative |
Hi Pixie108 We offer a vege burger which comes with side salad and fries. If you are a fish eating vegetarian you can have salmon or fish of the day. If you wanted something different the kitchen may be able to prepare... More
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Frequently Asked Questions about Fire & Ice Cafe Restaurant & Bar

Fire & Ice Cafe Restaurant & Bar is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3.5
  • Service: 4
  • Value: 3.5