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About
Indoor/outdoor family restaurant with playground for the kids
PRICE RANGE
$14 - $45
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Brunch, Drinks
CUISINES
Bar, New Zealand
FEATURES
Wheelchair Accessible, Outdoor Seating, Seating, Parking Available, Street Parking, Free off-street parking, Television, Highchairs Available, Serves Alcohol, Full Bar, Accepts Mastercard, Accepts Visa, Digital Payments, Cash Only, Accepts Credit Cards, Table Service, Live Music, Playgrounds
Reviews (832)
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Traveller rating
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Reviewed 2 weeks ago via mobile

Ordered standard bacon egg breakfast with hash & sausage, spotted HP so requested it. Got red sauce, no bacon & a nuked sausage with the cheapest nasty white “bread” on my plate. Spoke to cashier and offered this advice that the chef checks what’s plated...is what’s ordered & edible before the server delivers and double checks his order. Was offered no discount with an apology. My advice is eat elsewhere !More

Date of visit: February 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 weeks ago via mobile

Fantastic lunch experience. We asked if we could bring our wee dog in for an outside lunch. Not only were we accommodated but the staff even supplied a water bowl for the wee fella . Our food was delicious and plentiful. Still our favorite go...to in Hanmer Springs.More

Date of visit: February 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 January 2024 via mobile

Enjoyed sitting outside in the sun, great ambience. Good service from all the staff. They forgot the ham steak & the bernaise sauce on my husband's meal which was a shame but didn't want to make a fuss. Love that it is dog friendly!

Date of visit: January 2024
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 January 2024

Nice restaurant with good selection of food. A choice of outside or inside seating with Quick service and a well cooked meal.

Date of visit: December 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 December 2023

Amazing breakfast choices and yummy smoothies. I had an omelette with feta and tomatoes - super tasty! It has a kid play area outside which kept our girl occupied until the food arrived. Plenty of an outdoor seating space. And even though the tables outside...are a bit dated it was still a great.More

Date of visit: December 2023
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Reviewed 26 November 2023

We have been to Fire and Ice on several occasions and have found the food tasty and generous. We also found the cocktail menu great. The only gripe is that we have always had tables at the front windows so we can watch what is...going on outside, We have though on at least 3 occasions found that flies love this area as well which is slighly off putting, Despite this we will still visit Fire and Ice for food and drinksMore

Date of visit: November 2023
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Reviewed 7 November 2023 via mobile

Excellent service. Good seating and great communication. We chose this restaurant because of the food reviews, however our meal was a little disappointing. The scallop and pork starter was lovely, pork tender and scallops pan seared perfectly. I ordered the lamb rump for mains, it...wasn’t fully rested and had been seared to burnt on one side, the problem I think is they are trying to get food out too fast, lamb needs a good 10-15 minutes to rest before plating . The mash and gravy fine but nothing I couldn’t find elsewhere. My husband had the carbonara and found it had a very distinctive herb that overwhelmed the rest of the dish. We had the apple strudel and crème brûlée for dessert. The pastry on the strudel was tough and difficult to eat, it looked and tasted like it had been microwaved! Crème brûlée fine, and a good shortbread biscuit. Overall we were unimpressedMore

Date of visit: November 2023
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Reviewed 3 November 2023

Went for lunch on Tuesday, food average, staff attitude disinterested and surly. Coffee dumped on the table and half filling the saucer, and was barely above luke-warm and the worst I've ever had. Plenty of other places to go next time in Hanmer.

Date of visit: October 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 September 2023

Nothing special just ok pub food , we found the price expensive for what it was, the service could have been better also , not very attentive or friendly

Date of visit: August 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 September 2023

A family group of 5 of us went here for a special event on a weekend, we hadn't booked but they still found us a table. Though out the evening the service was excellent, the food however varied, the garlic bread may as well have...just been plain bread and the Moroccan Chicken was just plain chicken as it didn't appear to have any spice we would have associated with Morroco, on the other hand the Pasta Carbonara was delish and the steaks were cook as we asked and very large. The Desserts were great as well. Over all the starter and main servings were generous.More

Date of visit: September 2023
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Reviewed 27 August 2023

Tried booking in and were told that they didn't take bookings. Arrived at restaurant and discovered reserved signs out on some tables. Had to wait at bar to be seated while another party who arrived behind us were seated. When seated had to ask for...knives and forks and menus. Waited for over an hour for food after they were prompted. Addressed concerns when paying and meet with couldn't care less attitude.More

Date of visit: July 2023
Helpful?1  
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Reviewed 11 August 2023

Do yourselves a favour and drop in for a great feed. The prices are so worth the food you will recieve. We had an amazing lady be our server and she honestly made our experience just perfect. Sophie was her name. She was so friendly...and welcoming. It's been the best customer service we have had while travelling our tow weeks around the South Island.More

Date of visit: August 2023
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Reviewed 9 August 2023

Friendly service nice wine, nice and warm on a cold night The food average and I couldn’t get my head around paying 18 dollars for garlic bread.

Date of visit: August 2023
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Reviewed 1 August 2023 via mobile

Stopped in for lunch one day. Very friendly and prompt service. The drinks and food was amazing. We enjoyed it so much a couple days later we went for breakfast. Again fast and friendly service, i even dropped my knife and within 30 seconds a...staff member was over with a new knife for me. The food and drinks were once again delicious and whenever im back in hanmer ill be back to this place 💓More

Date of visit: August 2023
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Reviewed 13 July 2023 via mobile

Excellent pint of IPA. On draught. Highly recommended watering hole in this nice wee holiday village. If you’re on a family holiday, but find yourself utterly sick of the sight of them I’d suggest you go straight there whilst pretending you’ve popped out for milk....Jackpot.More

Date of visit: July 2023
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Questions & Answers
Ask a question
BobN1328
18 May 2018|
Answer
Response from travellingrarps | Property representative |
Abdolutely
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AndyS5563
7 August 2016|
AnswerShow all 2 answers
Response from sharonhQ8732YZ | Property representative |
Sorry Andy we do not take bookings on Saturday nights due to the numbers of diners we have to cater for.
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Raylene L
10 March 2016|
Answer
Response from sharonhQ8732YZ | Property representative |
Hi Pixie108 We offer a vege burger which comes with side salad and fries. If you are a fish eating vegetarian you can have salmon or fish of the day. If you wanted something different the kitchen may be able to prepare... More
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FIRE & ICE CAFE RESTAURANT & BAR, Hanmer Springs - Menu, Prices & Restaurant Reviews

Frequently Asked Questions about Fire & Ice Cafe Restaurant & Bar

Fire & Ice Cafe Restaurant & Bar is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3.5
  • Service: 4
  • Value: 3.5
  • Atmosphere: 3.5