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Ratings and reviews

Travellers' Choice2023
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Italian, Pizza, European
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner
View all details
meals, features, about
Reviews (1,635)
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1,530 results
Traveller rating
969
385
115
35
26
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Traveller rating
969
385
115
35
26
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Reviewed 3 weeks ago

We went last night and the place was full. I’m glad that they were able to accommodate us without a reservation. The staff was very friendly. The restaurant is very pretty and inviting inside. We enjoyed all of our food. We had the zucchini fries,...the pear and gorgonzola salad, the ricotta gnocchi, the mushroom pizza, and we finished with the lemon tart and an afogatto with frangelico. Totally recommend this restaurant.More

Date of visit: November 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 weeks ago

When arriving we received the menu which mentioned Vitello tonnato. The dish offered was however not based on veal but on pork. A thing they sometimes do in poor households. Prices were however nog low. We then got two other starters and these were quality...wise okay. The main course we chose was a pizza and Beef gnocchi. Both dishes were the worst ones we ever tasted. The pizza was soft end fishy, the gnocchi fat and burned. When we complained about the gnocchi, we did not have to pay for it, and we got a cup of coffee on the house. Other remarks: The restaurant did not look very well maintained, the manager was smoking in front of the entrance and was dressed in short trousers. In short: this place is not worth to visit again or to recommend.More

Date of visit: October 2023
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Reviewed 13 September 2023 via mobile

An early pizza dinner at Francesca’s; being a local favourite, it was enjoyable - however not at the usual standard of the venue. The gluten-free bases were smaller/pre-made and a number of drinks were unavailable. Just one of those days I guess… The service staff...were great throughout; patient and professional always.More

Date of visit: September 2023
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Reviewed 1 September 2023 via mobile

Had an early dinner here and it was delicious! Always busy here but the food comes out quickly. Staff were all friendly. All the food and drinks were great, would definitely go back!

Date of visit: April 2023
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Reviewed 11 August 2023 via mobile

Excellent food very accommodating for those with dietary needs our food was so delicious We will go again and recommend it

Date of visit: August 2023
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Reviewed 9 August 2023

Terrible experience. Booked as a group of 11 and was told we had to have a set menu. Turns out the set menu is $20 more for each person than if you ordered the same food separately. Rude staff and very average food. Will never...return and will never recommend to anyone to goMore

Date of visit: July 2023
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Reviewed 31 July 2023 via mobile

What a shame a family celebration ruined - all started with the set menu due to party size - $63 for two courses when you can get a starter and main from the a la carte for less in almost every combination - absolute rip...off! We were told we still had to pay for starters - 4 limp leaf salads with no dressing for $60 which were not even wanted - local beer was not very good either. Never left a bad review on tripadvisor before but we all left angry! Could never recommend.More

Date of visit: July 2023
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Reviewed 27 July 2023 via mobile

Food was scrumptious and service exceptional. Would highly recommend if visiting Wanaka. We got the greenhouse experience and loved the intimacy.

Date of visit: July 2023
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Reviewed 1 July 2023 via mobile

We visited Francescas based on the Trip Advisor recommendations and were not disappointed. The food was delicious and the service was friendly. I highly recommend the word fired pizza and the pasta. They also offer a kids menu for 12 year olds and under. The...canneli is a must!More

Date of visit: June 2023
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Reviewed 26 June 2023 via mobile

My husband and I enjoyed a lovely meal at Francesca’s tonight. We arrived without a booking and the maitre de accommodated us without question. Wait staff were lovely, entrée order arrived promptly - beef carpaccio was divine, garlic bread amazing. We paired it with a...beautiful local wine. PerfectMore

Date of visit: June 2023
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Reviewed 2 April 2023

Great atmosphere, background music unobtrusive, food service was fast, limited menu unless you like Pizza, while the food tasted good, the serving size of the main was small, suggest you also get some breads etc. Poor value for money. You should come out hungry when...you spend over $70 a head (includes a glass of wine). Order a pizza, they looked good from afar.More

Date of visit: April 2023
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Reviewed 20 March 2023 via mobile

Excellent authentic Italian vibe with great menu. Staff very friendly and efficient. Loved it. Staters, main course, desert and wine all very good.

Date of visit: March 2023
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Reviewed 20 March 2023

Enjoyed lunch here on a wet arrival to Wanaka. We found the restaurant, it was on the corner at the end. Was thrilled to see a separate vegan menu. Food was delicious, and vegan strawberry pavlova was out of this world, it was EXCELLENT, highly...recommend. You may want to order two. Thank you very much we really enjoyed our meal.More

Date of visit: March 2023
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Reviewed 16 March 2023

Encouraged by the excellent food at Franchesca's in Christchurch, we made a booking for the same place in Wanaka. The service appeared to be a bit unorganized because we were repeatedly asked about our order for drinks and food, despite already having placed them. Foodwise,...our first two courses were good and we went for a dessert. This was a big mistake. We ordered Pana Cotta, the famous Italian thickend cooked cream. However, what arrived didin't show any resemblance to a real panna cotta. A(very) sweet bisquit with some cream on top. Upon our complain, the waitress informed us that this is the chef's interpretation. The he shouldn't call it panna cotta, especially since the restaurant advertises "Authentic Italien Cuisine" Sorry guys, this is a foul play.More

Date of visit: March 2023
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Reviewed 16 March 2023

We stopped in to ask for a dinner reservation and they kindly fit us in to the busy evening. The owner was very personable and checked with us a few times during the meal. He noted that some of the staff was brand new but...they all seemed eager to learn and serve. The gourmet Italian food was really delicious and the restaurant was located on the end of the waterfront strip which made it quite a popular spot.More

Date of visit: February 2023
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Questions & Answers
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tommybanny
6 December 2020|
AnswerShow all 2 answers
Response from Angela A | Reviewed this property |
Yes
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tommybanny
6 December 2020|
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Response from KylieW597 | Reviewed this property |
Yes, very
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Childs2017
8 February 2017|
Answer
Response from Trelawn | Reviewed this property |
Trelawn does not do dinners, breakfast is a cooked and continental with fresh fruit and homemade jams. 3 types of cereals .
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FRANCESCA'S ITALIAN KITCHEN WANAKA - Menu, Prices & Restaurant Reviews

Frequently Asked Questions about Francesca's Italian Kitchen Wanaka

Francesca's Italian Kitchen Wanaka is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4.5