Subdued lighting, which is fine, but would have been easier to read menu with brighter localised lighting. Reasonably priced menu. Wife chose the Beer Battered Fish and Chips while I went for the Roast Pork. Both well prepared and I would rate the pork as...being amongst the best I have ever had - if not THE BEST. Attentive staff during the meal without being intrusive. Sadly the edge was taken off after we had finished those mains. One of the waitresses (we had already decided could be described as a tad "ditzy") asked if there was anything else and we said we were thinking about dessert. She asked if we'd like a menu and we confirmed that we did. She left. About ten minutes later she was walking past again, stopped to ask again if there was anything else we needed, then stopped mid-sentence and said something like "Oh! You guys are waiting for a menu!" We confirmed that and she left to get them, but after about another ten minutes a different waitress stopped to ask if we needed anything so we asked again and they came fairly quickly. We waited for just over another ten minutes then I went to the kiosk/counter to complain. That (third) waitress was full of apologies and took our order. We had just about given up and I was prepared to leave stating that I refused to pay when (strangely enough) about another ten minutes later the desserts arrived - again with apologies. We were then checked on a couple of times while eating them. When we did leave and went to pay we were again given apologies, but I genuinely felt that some token of discount would have been justified.
There was obviously a birthday celebration in the adjoining room (we happened to have spoken to a sister of the 60 year old birthday girl earlier) which appeared to be placing the wait staff under strong time pressure. We would have hoped that management would have arranged extra staff to cover that, but if all available staff were on duty it would have been a good idea to warn diners of potential delays.
Overall the meal was enjoyable quality, but experience considerably detracted from overall satisfaction.More