Lack of anyone to greet us on arrival. Food in large proportions but not very tasty. One guest unable to get an entree because they had run out. Fish dry and overcooked. Main meal. Steak, well cooked but vegetables cold, (as was the plate,}sent back..., offered to reheat asked for new food but still the vegetables were hardly luke warm. will not be returning.More
I can’t think of a positive just truely awful Fisher hold turn in his grave if he knew what had become of his home ,stay well stay!More
hello Thank you for your review. It would be helpful to us, if you could provide a little more detail, on what made your experience 'Truely Awful' . This is how we can rectify any issues that you encountered in your visit with us. You...More
I definitely do NOT recommend going here. Overpriced for substandard food. I was with a small group and between us spent some $$$ here . Pork belly bites - not. Not bite sized, very over cooked and dry - not appealing and the coleslaw on...the side - very dry. I ordered Chicken Kiev - you would think the chicken would have garlic butter enclosed and crumbed - nope some mashed spud underneath with a couple of baby carrots and 2 small pieces of brocolli. Mostly chicken was soft but the end was so tough I could not eat. My colleagues had the salmon and said it was the worst she had ever tased. The garlic pizza bread was very doughy and was it supposed to be garlic??? could't taste it. Come on guys when you pay this much for a meal you seriously need to up your game or change your Chef. I definitely would not recommend and definitely will not be backMore
Hi There, Thank you for your comments. Would you be able to let me know when you dined, so that i can follow up? You can email mark@fisherhouse.co.nz . Your experience certainly does not match what we strive to offer at Fisher House.
We came with family for dinner - drinks were good. All our food apart from vegetarian burger was old and stale. Mushrooms given with burger were bitter though. Veges with salmon had no taste, salmon was hard, Thai curry had no taste. We did not...say anything then as we were celebrating and did not want to ruin our night further. The staff was really friendly. I wonder if we were given stale food due to a party they had at the venue. Oh and fried chicken was stale too it tasted sour. I could not finish any of my food. Next morning everyone else in the morning has sore and lose tummy. So never again Fisher house and will not recommend it to anyone.More
Hi There, I'm sorry your experience was not up to our high standard. I'm sorry that you didn't raise it with the manager on Duty at the time, so that we could have done something to rectify it then and there. It is surprising that...More
Saturday, 8 October, 1146hrs ZERO stars. ZERO! We received the most shocking, most disrespectful service from “Andy” who ordered me & my family to “just sit down & order instead of wasting my time talking.” ?!?? Excuse me? Not only did he show us he...didn’t want us there, he told us to leave & went into the Back room, leaving us standing at the desk. Prior to this, he hastily sat us down at a table & wasn’t even looking at us when speaking. He was addressing us as he walked away. Please note, we were all smiles when we arrived. This would have been my first time dining here & we made a huge effort with our baby to make it to Fisher House. Soooo shocked. Or does Fisher House not serve people like us?!???? Because I didn’t see him treat any of the other patrons like this. We are foodies - we dine out often & love great food & a memorable service which we always commend. We have never ever received service like this before. No one, & I repeat NOONE should ever have to be spoken in this manner. *** To add insult to injury, owner / manager responded to my honest feedback by accusing me of lying as he said there’s no “Andy” there & that none of his staff lie - then proceeded to BLOCK me after insulting my intelligence. Unbelievable. Would not recommend this place to anyone. There are better places to eat that offer a far better customer & dining experience than this disrespectful rubbish🙄😡 My family & I definitely will not be back.More
Thank you for your review. As I have previously advised to you, we don't have an Andy working here. As I understand it from the manager, you arrived (without a prior booking) and were seated and given menus, which you were then allowed time to...More
Thank you for a memorable evening. You pulled out all the stops to ensure our daughter's 22nd birthday party was all we hoped it could be. Charmaine, your Event manager, is a God sent. She is absolutely amazing. She listened to our ramble, accommodated our...hearts desires and executed our vision. Charmaine - thank you. Mark, Emily and the rest of the team - you all showed up on the night. Nothing we asked was too much for you. All of this while the you had other patrons to accommodate as well. The food was amazing and our guests went home happy and full. Thank you from our family for this memorable night. We will be back!More
Amazing bottomless brunch and awesome service. We had a group booking to celebrate a birthday and everyone loved the food, the drinks, the hospitality and service. Would definitely recommend Fisher House for brunch and celebrating special events with family and friends :)
Staff were awesome, but the food was most disappointing. Chef needs some lessons in cooking and manners. Good luck, we not be back!
Have been here several times for various events & dinner with hubby & can’t fault the place. The food & service is great.
Possibly the worst meal we have had,the garlic pizza bread had no garlic,the scotch fillet was tough and cold,my wife had the sticky date pudding which had been heated in a microwave and was like leather,should have sent all back.
We had a friends wedding dinner in one of the rooms here. It was really good that there was plenty of parking. The place was nicely decorated with lots of horses on the wall. Most of the food was served in a timely manner and...it was generally tasty. The pasta serving my friend got was actually quite large. It was a nice venue for an event and the food was decent. I'm not sure of the costing though.More
We had an enjoyable late lunch. Stopped in about 1:30 pm, place was fairly full and had no reservation , but shown nice table on the veranda for two right away. Think if we were earlier we would have needed reservations. Carol had the Calamari...entree and I a Lamb burger with a side of chips. A couple of non alcohol drinks, and we were ready for shopping again. At least one of us for shopping..... Very pleasant dining areas, inside and out, good food , great service and at a fair price. Try it.More
It was a surprise birthday party we attended. The food was great, service was on point. Great area booked.
Booked for high tea and then after waiting for approx 40 minutes staff came and said sorry we don’t have any tea at the moment as they are busy???? She then asked us what she should do. Totally gob smacked! To save the family event...we suggested we have something else to drink while we waited until we could have our high tea. Oh ok was the response. Eventually got our high tea which was pretty average. Honestly even the young male at the bar looked miserable so not sure what is going on with this place. Won’t go back and suggest management sort out basics like making sure you can cater to your bookings and maybe see if they are the reason staff are so miserable.More
Situated right in the heart of Highbrook commercial zone (near the crossing) the house itself is a beautiful reminder of day’s gone. The menu prices are very high for this location. It’s nreminderowhethis
