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Ratings and reviews

Travellers' Choice
RATINGS
Food
Service
Value

Details

PRICE RANGE
US$7 - US$28
CUISINES
European, International
Special Diets
Vegetarian Friendly, Vegan Options
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meals, features, about
Reviews (53)
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Traveller rating
35
8
2
4
1
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Time of year
LanguageEnglish
Traveller rating
35
8
2
4
1
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All reviews fish tacos prawns salmon sebel hotel buffet breakfast excellent food lovely dinner eye fillet fine dining
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Reviewed 16 March 2020

We enjoyed a meal here on our last night before flying back to the UK. My daughter called ahead and asked the manager on the night (Adem) about vegan options. He and the chef were very accommodating and provided a salad and curry option for...her. Adem also said that he would suggest adding permanent vegan options to future menus.More

Date of visit: March 2020
Helpful?2  
RajivM01, General Manager at Ora Bistro Restaurant, responded to this reviewResponded 20 March 2020

Hi Fliss55, Thank you for your lovely review of the restaurant and am glad the vegan meals were enjoyable. We appreciate you calling in advance and helping us to be prepared to meet your dietary requirements. Kind regards, Rajiv Mathew General Manager

Reviewed 14 February 2020 via mobile

We had visited in November and ordered the chicken and waffles, soo good! Absolutely loved, great staff, very attentive and friendly, even when it was a busy Saturday afternoon. Was looking forward to coming back but did ot receive the same experience. Was a quiet...satu6morning and it took the food a while to come out. We were the only ones ordering from the menu, one other family that was having the buffet. The eggs Benedict was nice, no complaints, the french toast was so soggy and un appealing, and rather small for the price. I orders an acai bowl and what I got was a bowl of yogurt and fruit. There was a bit of berries on top (a jam or coulee) but was a red berry like strawberry or raspberry. Tried mixing it through to find the acai but couldn't. I ended up asking the staff to double check as it didnt even have the granola as advertised. He went and checked and said that yes this was the acai bowl. I said it doesn't even have acai in it though? Was told I could get some more berries on top if I wanted but I left it as I had been put of by then. Completely not what is advertised and a big let down for 18 dollars for yoghurt and fruit. Maybe the chef needs to try what an actually acai bowl is like or something. Dont know if we will come back as that visit really put us offMore

Date of visit: February 2020
Helpful?1  
RajivM01, General Manager at Ora Bistro Restaurant, responded to this reviewResponded 26 February 2020

Hi EricaP2149, I apologise for the disappointing experience you had at the restaurant. I have discussed your feedback with the chefs and asked them to ensure that the food consistency and quality are maintained all the time. I am sorry to have ruined your Saturday...More

Reviewed 13 February 2020 via mobile

Was delicious with a good selection. Enjoyed the miniature yoghurt pots. We will definitely return there for breakfast. Peaceful environment and friendly attentive staff.

Date of visit: February 2020
Helpful?1  
RajivM01, General Manager at Ora Bistro Restaurant, responded to this reviewResponded 26 February 2020

Hi Citygirl09, Thank you for your awesome review of our restaurant brekafast buffet. Kind regards, Rajiv Mathew General Manager

Reviewed 27 January 2020 via mobile

The food is nice but our service was farcical it was clearly overworked and undertrained staff doing the best they could. This should be manned better.

Date of visit: October 2019
Helpful?
RajivM01, General Manager at Ora Bistro Restaurant, responded to this reviewResponded 31 January 2020

Hi CharliesD9938SS, Thank you for your review. I will discuss this with the team and look at fixing the training and resourcing issues you have identified. We appreciate your time to give us this feedback. Kind regards, Rajiv Mathew General Manager

Reviewed 18 January 2020 via mobile

Been to the Ora twice now and it is a real treasure. The staff are exceptional, they take an interest in you and take the time to treat you more than just a customer-a huge compliment to those in charge of staff training. The menu...is not massive but there is plenty of choice. Interesting talking to the restaurant manager that they try very hard to source local food and good on them as there is plenty of locally grown produce around. The food was also divine on both occasions- a lovely piece of salmon and my wife had confit chicken leg for the second time. Desserts were also very nice. A relatively small but select wine list. Overall, the restaurant is tucked away a little but parking is good and you will not be disappointed with the Ora. Thanks for a lovely dinner on two occasions-we will be back.More

Date of visit: January 2020
Helpful?1  
RajivM01, General Manager at Ora Bistro Restaurant, responded to this reviewResponded 22 January 2020

Hi MikeW5601, Thank you for your awesome review of our restaurant and our staff. I will share your review with our staff who appreciate the kind words. We have a new menu starting today and hope you will visit us soon to try out what...More

Reviewed 14 January 2020 via mobile

A bit of a let down tonight. The service staff were great but let down by the kitchen, eye fillet medium took 40 minutes to come out and it was not busy, then it was very overcooked and dry so we took it back. I...don’t like being that person but for a $40 steak at a nice hotel the expectation was high. Once we got the steak and hour later and the table had finished eating it was very tough. Like a said disappointing. Sebel hotel please check your kitchen and ask them to come to the party on standard. Hats off to the front staff for trying to cover for the kitchen.More

Date of visit: January 2020
Helpful?
RajivM01, General Manager at Ora Bistro Restaurant, responded to this reviewResponded 22 January 2020

Hi Nathanh782, I am really sorry to hear about your disappointing experience at the restaurant. I have shared this feedback with our head chef and will work with him to get this right all the time. We appreciate your time to give us this feedback...More

Reviewed 30 December 2019 via mobile

The Ora Bistro is quietly tucked away in Sebel Hotel in Manukau. The aura is inviting. We had a great experience every step of the way. Michaela and Jatin - your customer service and food knowledge was top notch. We ordered the chip and dip...for starters - this is a must try. The beef was cooked perfectly, and the Moroccan lamb was “fall off the bone” moist. The only comment I would make is the confit chicken was dry. But none the less we had a great food experience. Too full to try the dessert, perhaps next time.More

Date of visit: December 2019
Helpful?
RajivM01, General Manager at Ora Bistro Restaurant, responded to this reviewResponded 22 January 2020

Hi nzvillager, Thank you for your awesome review of our restaurant. I am glad to hear Michaela and Jatin looked after you well and food experience was great. I have noted your comment on the chicken. We have changed our menu and look forward to...More

Reviewed 15 December 2019 via mobile

What a beautiful dinner... the prawns, and the lamb cutlets were cooked to perfection. The service was incredible and the food was quick to arrive. Would highly recommend.

Date of visit: December 2019
Helpful?
RajivM01, General Manager at Ora Bistro Restaurant, responded to this reviewResponded 17 December 2019

Hi Glenda G, Thank you for your awesome review of our restaurant. Kind regards, Rajiv Mathew General Manager

Reviewed 10 December 2019 via mobile

Wow... and an amazing dinner from the fish tacos through to the creme brulee. Initially after being told that the restaurant was fully booked (after a wee walk) we got snuck onto a table for two. Service was outstanding from all we came in contact...with. Clarissa.. you were awesome as was your team. The meal was flavoursome, well presented and reasonably priced. Might even stay at the hotel its attached to as we transit through Manukau a fair bit.More

Date of visit: December 2019
Helpful?1  
RajivM01, General Manager at Ora Bistro Restaurant, responded to this reviewResponded 12 December 2019

Hi rrrosco, Thank you for your awesome review of the restaurant and am glad to hear we were able to get you a table on the night. We appreciate your comments regarding our staff and food and i will share your review with our team....More

Reviewed 25 November 2019

After the confusion about the date of our booking (part of it is my typo error fault) and with the busy night in there, Clarissa handle it quite well with her good personality and also Able, with his good gesture. Food wise surprisingly VERY GOOD....The only downside of it (to me anyway), is the venue. The layout and the lighting are not as per what I expected considering the big name of The Sebel. Thanks to Madeep as well whom keep in touch with me regarding the booking.More

Date of visit: November 2019
Helpful?
RajivM01, General Manager at Ora Bistro Restaurant, responded to this reviewResponded 4 December 2019

Hi Junarta, Thank you for your lovely review of the restaurant and our staff. We appreciate your feedback regarding the lighting in the restaurant. Kind regards, Rajiv Mathew General Manager

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