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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Cafe, Sri Lankan
Meals
Breakfast
FEATURES
Takeout, Seating, Parking Available, Table Service
Reviews (82)
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Reviewed 4 May 2023 via mobile

Closed to road and there are enough parking space. Restaurant was clen. Foods and drinks were good and fresh. There are many kind of tea types. Only drawback is the customer service. They didnt take the oders properly. They takes oders from all the customers...at once without even write them down. In my case, they have messed with our oder counts. Then they have keep me and others waiting for nearly 20min for single tea cup which was already added to the bill. They accept card payments. Recommend to all considering f&b wise.More

Date of visit: April 2023
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Reviewed 15 August 2022 via mobile

We always make it a point to stop here for breakfast on our way to Nuwara Eliya or Ambewela. We call a day in advance and decide on the breakfast option....Roti, String Hoppers or Kiri Bath. They serve it with a generous number of curries....One portion is Rs. 790 now, and more than enough for one adult. Clean toilets and great service too.More

Date of visit: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 December 2021

A great place to stop for a refreshing cup of tea or scrumptious Lamprais. Very family oriented setting, spacious and clean. plus, the restrooms were clean.

Date of visit: December 2021
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Reviewed 25 October 2020

Great place to stop by for tea, snacks or even a main meal. Its located along the Awissawella - Nuwara Eliya road and is managed by Zesta tea. They have some quality tea and some great food, well prepared with proper hygiene factors. Staff is...friendly and helpful. Their seating is arranged in an open space. Highly recommend and definitely worth a revisit.More

Date of visit: July 2020
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 August 2020 via mobile

Yesterday was my second bad experience at this once serene tea house on the way to Nuwara Eliya . The waiters are not availble or unattentive. The manager or the supervisor is very rude i have to say. We had some excellent tea n average...cake slices. My son wanted some chips to take away. The waiter packed the chips in a plastic box which had very few chips. The manager suddenly appeared and scolded the waiter for not using a paper bag. It was in front of me .I asked why and he said it costs Rs 20 A similar incident happened with the same guy two months ago. When i confronted him he walked away.. Its such a shame that this place which we used to enjoy a stop over n have lovely tea has come to this low level.More

Date of visit: August 2020
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 January 2020

I had a really good experience in the place. Nice place to spend with family, with the aroma of hot cup of tea, unfortunately ther's no Coffee. ONLY Tea. We had masala tea and that was so nice with the climate.One thing I had to...mention is that the Wash rooms were very clean and to my surprise with a baby change table attached which was very useful as I took my 1 yr old kid with me. Overall very nice place to pull over if you are on a long travel. This restaurant offers free wi-fi for their customers.More

Date of visit: January 2020
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Reviewed 22 December 2019 via mobile

The lunch menu did not have a dessert segment. The manager is totally disengaged from his clients. Apart from the above, it is a good stopover place enroute to Colombo

Date of visit: December 2019
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Reviewed 17 December 2019

Good place to have a quick cup of Tea and rest for your long journey. They have yummy chocolate cake. Nice view.

Date of visit: December 2019
Helpful?
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Reviewed 13 December 2019

Did not get most of the items we wanted to have. Manager was too busy doing his book work and did not pay any attention to customer needs while the staff serving was trying their level best to provide what they can within their powers....Location is excellent and the view is great. This place have so much potential. Our visit was in September 2018 and unfortunately not available choose from drop down menu Therefore went for January 2019 being the nearest.More

Date of visit: January 2019
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Reviewed 29 October 2019 via mobile

Very careless customer service and dirty cups and sources. They offered tea cups with stain and sugar with ants. Actually very ugly tea cups. Tea is very testy but not enough hot. Poor hospitality cannot recommend for better service place for guests. Staff were not...polite and not apologise for their faults.More

Date of visit: October 2019
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Reviewed 9 October 2019

We were quite famished when we came to this restaurant on the way from Hatton. THeir lunch buffet was simply yummy. Really enjoyed the ambience and the staff were pretty friendly as well. Definitely worth a visit if you are passing by that way.

Date of visit: September 2019
Helpful?
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Reviewed 16 September 2019

We went to the tea cup when going back home from N’Eliya on the last day of a long weekend. It was very crowded and there were not enough people to take the orders. All in all, the strawberry with ice cream was superb! It...had at least 3 strawberries sliced into a yummy ice cream (most probably it should be highland vanilla icecream) Also we had yummy veg rolls (there were no fish rolls it seems because of the crowd). If you want to refresh and have a bite when going highlands in Sri lanka, visit this place! Highly recommend!More

Date of visit: September 2019
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Reviewed 14 September 2019 via mobile

service was a bit late but tea is awesome. Had a Good view with a cold climate with a Zesta Hot tea cut.

Date of visit: September 2019
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Reviewed 29 August 2019

An ideal place to taste a pure Ceylon cup of tea. nicely arranged restaurant with beautiful garden create the best atmosphere to have a cup of tea. also clean washrooms & other snacks also available at request. there's a outlet within the tea center if...anyone wants to buy what they taste.More

Date of visit: August 2019
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Reviewed 17 August 2019

We were on our way to Nuwara Eliya, and we stopped by to have lunch, we had the buffet. But the food was not good and we were not satisfied. We even ordered a lumprice but it was not what we expected.

Date of visit: August 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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ZESTA TEA CUP, Nuwara Eliya - Restaurant Reviews, Phone Number & Photos

Frequently Asked Questions about Zesta Tea Cup

Yes, Zesta Tea Cup offers takeaway services.

Zesta Tea Cup is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3.5
  • Service: 3.5
  • Value: 3.5