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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
American, Soups
Meals
Breakfast, Lunch, Dinner
FEATURES
Takeout, Wheelchair Accessible, Seating
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features, about
Reviews (25)
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Reviewed 16 July 2023

I came to get food the manager took my order. Her breathe smell so bad it could've killed me. I went to go get my food They gave me the wrong sandwich. It smelled bad. It looked like it was rotten. When I asked for...a new one, No was the answer unbelievable WORSTMore

Date of visit: July 2023
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Reviewed 8 March 2021

The CAFE is more interested in virtue signaling and harassing patrons rather than doing their job, ensuring quality and prompt service and food. I went there to pickup some breakfast and coffee after my morning run. I had to blow my nose which was runny...from the cold weather. And the baristas got my order wrong. When I tried to get a napkin to blow my nose, the frikin 'barista'(if you can call them that) began harassing me and impeding me from gettin a napkin and screeching about face diapers The cafe evidently is run by NPCs - dogmatic sociopaths who lack any common sense and lost all ability to provide even basic customer service. And rather than get my order right, they just took it and refunded me and continue to harass me about frikin face diapers. It is almost as if ALL the 'baristas' and even 'manager' have never seen a human being in their lifetime- and do not even know what a human being is - they have not even heard of the concept of a nose, an immune system, a respiratory system or a brain evidently! Even McDonalds customer service is many many times better than Panera now! How the hell did that happen? It is sad and tragic how Panera's hiring standards must have drastically PLUMMETED over the last year. But it is good to see who are human beings and who are brainless mindless NPCs. As the saying goes- Get woke; Go Broke.More

Date of visit: March 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 January 2020 via mobile

Great staff! Gave me a free fresh cookie! One note, this is a take out only, perhaps the sign should say "Panera to go"

Date of visit: January 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 August 2018

went here and they were completely out of bread. its literally called Panera BREAD. My jaw dropped. No bread for bread bowls, paninis, or just a side of baguette. NOTHING.

Date of visit: July 2018
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 July 2018

This my 2nd review about this location. Awesome staff, especially, Shay and Karina who made my week ends with their patience, cheerfulness, professionalism & politeness. It's pretty fair to say that everybody else there fm the managers/supervisors to the delivery and kitchen staff, is super...cool. I enjoy my time, coffee, food and drinks there a lot. Excellent customer service is always relaxing and joyful. Always return back and of course, recommended in a heart beat. Thank you all.....More

Date of visit: July 2018
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Reviewed 25 April 2018

The restaurant was very chaotic. Took the staff 3 tries to get my order complete. They were just throwing stuff in bag to get it out the door. Once I got our food, it was it fine and up to Panera's standards.

Date of visit: April 2018
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Reviewed 2 April 2018 via mobile

This is a different type of Panera than what I am normally accustomed to dining at, with its kiosk ordering. I missed the human element in this smaller sized venue. The food was up to the usual Panera standards, but it just did not seem...like the normal Paneras that I dine in. Sorry.More

Date of visit: August 2017
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Reviewed 31 March 2018

This is more like a mini-Panera, smaller than most but right next to it is a convenient dining area that is a shared area with the Starbucks next door. So I was able to eat a really nice breakfast from Panera and then get my...latte from Starbucks. My hotel had a weekend brunch but I wasn't looking to engourge nor pay upwards of $11.00 for just a coffee and small meal so this place was great. My picky husband loved their Oatmeal which I ordered & customized just the way he liked it. Staff seemed more professional than the Regular Panera near me so I'm not sure why the other reviews were not happy with it.More

Date of visit: March 2018
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Reviewed 9 August 2017

We enjoyed eating at Panera's each morning for breakfast. It was fast and tasty. The staff was professional and the store was clean. The service was very good.

Date of visit: March 2017
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Reviewed 5 August 2017

This Panera location offers the same as many others, with a smaller seating area. You can expect to find the same healthy, fresh food at an ok price.

Date of visit: July 2017
Helpful?
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Reviewed 22 December 2016 via mobile

Firstly I'm not sure what ME98 is taking about in their review, but they are way off base. There are tables although it is more of a to-go location. Great to stop in after a movie and take a great tasting meal home. Service has...always been better than average. I would recommend this location with the caveat that it is more of a take-out or to-go location. Always great food.More

Date of visit: December 2016
Helpful?1  
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Reviewed 18 October 2016

Food was hot, fresh and easy.... Ordered from my room and dashed over for take out. I think they deliver too!!!

Date of visit: September 2016
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Reviewed 2 October 2016 via mobile

Passing through town we decided to stop here for breakfast. Fast service, friendly servers, good food and coffee.

Date of visit: October 2016
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Reviewed 23 August 2016

Very fast service. Electronic kiosks to order food. The food is good old Panera stuff. The staff are wonderful and friendly. Once the kiosks were down. The manager lady gave us free drinks just for the kiosks being down.

Date of visit: June 2016
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Reviewed 23 August 2016

Went here for lunch. Do not know how dinner is, but the lunch was good. Prices are reasonable. Waiters and Waitresses.

Date of visit: March 2016
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Questions & Answers
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Rayz06
16 June 2018|
AnswerShow all 2 answers
Response from Tony B | Reviewed this property |
Yes, there are tables, both inside and outside. There should be some photos that show Agee of the inside tables, Ibelieve.
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PANERA BREAD, Herndon - 13041 Worldgate Dr - Menu, Prices & Restaurant Reviews

Frequently Asked Questions about Panera Bread

Yes, Panera Bread offers takeaway services.

Panera Bread is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3.5
  • Service: 3
  • Value: 3