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2
Sat, 15/06
20:00

Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$13 - $114
CUISINES
Steakhouse
Special Diets
Vegetarian Friendly, Gluten Free Options
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meals, features, about
Reviews (228)
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225 results
Traveller rating
130
43
31
14
7
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Traveller rating
130
43
31
14
7
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All reviews steak sweet potato casserole bread cooked to perfection server sides appetizers tender
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Reviewed 2 September 2023

Our group arrived with no reservation but we were seated promptly. We waited for some time for our server but we were busy visiting so that was ok. Our server finally showed up and took our drink order and explained the menu to us. Most...went with the special, filet with shrimp or lobster. Initially it was hard to get a drink refill but eventually they kept the drinks full. 4 steaks were cooked perfect and 1 was way over cooked. They did replace it with a "sorry" but that was it. I ordered the steak medium rare, as the server suggested to do if you want a medium steak because of the hot plates. My steak was served well done. The spinach was blah, I should have stuck with the mashed potatoes because those were very good. The dessert was non descript, so much so that I really cannot recall what it was but it was included with our dinner.More

Date of visit: August 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ashley Asaturyan, Agency / Consultant at Ruth's Chris Steak House, responded to this reviewResponded 3 September 2023

Thank you for dining with us and also for sharing your comments. We're concerned to hear you were not as pleased as you could be with your recent experience, as we strive to provide only the best quality food and service to our guests. We...More

Reviewed 14 May 2023 via mobile

I arrived a few minutes before my 12:45 pm reservation. I was seated within a couple of minutes. The staff was very polite and courteous. Neat, clean, and relaxing atmosphere. I sat in the bar area at a booth. Food was cooked to perfection and...very tender and tasty. I had the 6oz filet with spicy crabmeat on top, with sweet potato casserole. The sweet potato was a little too much for me. So I also ordered a loaded potato, which was perfect. The white loaf of bread was ok. The mimosa was delicious but small. This was a great lunch, just a little pricey. It's Mother's Day weekend, so I splurge, $99.63, not including tip. My waiter, Milton, was great.More

Date of visit: May 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 December 2022

It had been a number of years since I had dined at Ruth's Chris Steak House, but when looking for a restaurant that was open on Christmas Eve, I felt confident that this one would be a winner. My daughter, who arrived before the rest...of us, was asked to wait in the reception area rather than being invited to the bar. When we were seated, the server who took our order was attentive, but that didn't prevent a drink being served in a dirty glass or entrees for two or use being served before the soup course (for which a particular glass of wine had been ordered). The year of the vintage was not given on the wine list, so there was no good way of judging the quality of the wine since each vintage is unique. Finally, the food was very mediocre. Steaks had little flavor, and the lamb chops were mostly fat. There was no offer to compensate us for the poor service in the delivery of the meal and wine - the server bringing the food didn't seem to know what to do/say when he was told that the soup hadn't been served yet. An 18% gratuity was added to the bill - we were a party of 4 adults and a 6 year old. There are a number of fine steak restaurants in Memphis. I suggest that folks looking for a good experience with food and service look elsewhere.More

Date of visit: December 2022
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RuthsChrisSteakHouse, Marketing at Ruth's Chris Steak House, responded to this reviewResponded 31 December 2022

Memphis4770 please rest assured that in this Ruth's Chris, as well as all others, our intention is to provide the highest and finest quality with regard to both food and service, not to mention hospitality - much like Ruth would have done herself. We will...More

Reviewed 17 December 2022 via mobile

Always one of our favorites! We came years ago and loved so much that we’ve recommended to countless others. We’ve been to several others in different cities and we’re never disappointed. We celebrated our 40th anniversary today and decided on Ruth’s Chris. Ask for Jason....He’s the best.More

Date of visit: December 2022
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Reviewed 15 May 2022 via mobile

We have been to many different Ruth's Chris locations throughout the country abs this one by far was the worst experience. We were a party of 4 abs to start only 2 of us got our appetizers, they forgot about the others. When the meals...came out, 2 of the filets were raw inside (ordered medium). After 3 tries to get it cooked, they came out burnt and well done. Additionally, they left the hot sides on the table and never brought out warm fresh ones since it took a half hour to get their meals back. So the sides were cold at that point. The waiter nerve came back to check on us. We ordered coffee which we never got either. When the check came they didn't even offer a discount after e didn't get what we ordered and half of us couldn't eat with the rest of us. We even had to have them remove the items we never got off the check. We've never had this experience at any other Ruth's Chris. They've always been great and if they messed up they always took care of it and apologized. Nothing here. So disappointed.More

Date of visit: May 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RuthsChrisSteakHouse, Agency / Consultant at Ruth's Chris Steak House, responded to this reviewResponded 18 May 2022

Karen D thank you for your candid review. We hold ourselves to the highest brand standards for both food quality and service we wish we'd made a better impression. Your valuable feedback has been shared with the local team for review. We appreciate your feedback...More

Reviewed 24 January 2022

We've had a number of bad anniversary dinners over the year, and the staff at Ruth's was so amazing! Rose petals and a card on the table, the food was great, and it was a wonderful 22nd anniversary! We will definitely go back for any...other special occasion. And I cannot say enough good thing about our server Tonya! She gave us the best service we've had at a restaurant in years! Ask for her if you can!More

Date of visit: January 2022
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Reviewed 12 July 2021 via mobile

This restaurant never disappoints. Food was good, service was even better, and we got a table fast even without a reservation.

Date of visit: July 2021
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Reviewed 1 July 2021

Where have the "customer first" restaurants gone? I make a reservation for 8:45 and we get to the restaurant door trying to open it at precisely 9:01. It's locked. Locked. The hostess comes to the locked door. I tell her that we have an 8:45...reservation and she literally tells me "sorry sir, we have locked our doors, we keep reservations open for 15 min." I remind her it's been 1 minute past. She didn't care. The manager then came out and muttered something making an excuse for the lacking hostess and made a feeble attempt to seat us, but I could tell he didn't really want to. We moved on to a restaurant glad to have our business. Unbelievable. If we had gotten there at 8:45 sharp, we would still be in the restaurant at 9:01. Regardless, I will not be going back. It's sad that even Ruth's Chris has dropped their standards. Free advice to Ruth's Chris: If you want to close at 9 pm, don't take an 8:45 reservation!More

Date of visit: June 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RuthsChrisSteakHouse, Guest Relations Manager at Ruth's Chris Steak House, responded to this reviewResponded 2 July 2021

jmattstephens, we appreciate you writing about your recent visit with us. Guest satisfaction is of the utmost importance to us and your feedback has been shared with the local team so they can work to improve. Thank you for providing your feedback.

Reviewed 27 June 2021 via mobile

Ruth’s was the choice of my team and I learned why… superior quality food and excellent service given it was obvious they were short-handed. The petite filet, shrimp apps, and sides were all good!

Date of visit: June 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 November 2020 via mobile

My wife and I celebrated our birthdays at this outstanding restaurant. Sonia was our server and she made everything about the evening perfect. Shrimp Cocktail as an appetizer was magnificent! We decided on the chopped salad which is almost too attractive to eat, but eat...it anyway. We each had a petite filet each cooked differently but both to perfection. A complimentary cheesecake for each of us topped off a perfect meal.More

Date of visit: November 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 October 2020 via mobile

Took family to enjoy a dinner experience at Ruth’s in Memphis. The entire evening from start to finish, was excellent. The four of us decided on the Tomahawk Ribeye special ( choice of soup or salad, Tomahawk Ribeye for two, creamed Spinach, Mashed Potatoes and...Chocolate Cake. The appetizers and desserts were great, but the piece de resistance were the two Ribeyes. Cooked perfectly and carved tableside by General manager Kevin. Our server, Raymond, was another highlight of our experience. Truly a wonderful gentleman and professional. If you are in Memphis and looking for a great steak night, look no further than Ruth’s Chris!More

Date of visit: October 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 September 2020

Ruth’s chris Memphis was nothing short of amazing! The manager originally introduced us with a shrimp cocktail since it was our first time dining! (How sweet?!!) then Rachel, our server, did an exceptional job while maintaining all her tables amazingly! Definitely request her if you’re...going! The staff were all so friendly and went above & beyond for us! Def will be back!More

Date of visit: September 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 May 2020 via mobile

They had been closed to sit down dining until last week. We went here to celebrate a friend's 65th birthday. The food and service were both excellent. $$$$

Date of visit: May 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 April 2020

We decided to splurge on RC take out menu during this pandemic. We scoped out the online menu and ordering via phone was easy. We ordered the take out meals, which consists of a salad, main and one side. We ordered steak and ceasar salads;...a ribeye, filet, garlic mashed potatoes and creamed spinach. The portions were fine and food was good; the prices are very good, much better than in-restaurant! We hope they keep this "to go" menu pricing when life returns to normal! The server, Jessica, was aware of safety protocols and did a great job placing our meals in the trunk.More

Date of visit: April 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 February 2020

The food was great, and worth it. $$$$$$$ Service was great. I had 0 complaints. Nice atmosphere. You get what you pay for here...I will return.

Date of visit: March 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
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Arcandise
9 May 2016|
Answer
Response from 495chipc | Reviewed this property |
Walk ins are welcome but you may have to wait to be seated. I'd recommend making a reservation personally. They don't take reservations at the bar which has a limited menu but the items are very good and some of them can't... More
3
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Sam A
23 November 2015|
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Response from GJTravel | Reviewed this property |
Not sure but I don't think so. Sorry. Might want to call to find out for sure.
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RUTH'S CHRIS STEAK HOUSE, Memphis - Menu, Prices & Restaurant Reviews

Frequently Asked Questions about Ruth's Chris Steak House

Yes, Ruth's Chris Steak House offers takeaway services.

Ruth's Chris Steak House is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 3.5
  • Atmosphere: 4