Queen Of The Loch by Marston's Inns
+44 1389 656070+ Add websiteImprove this listing
Hours
Sun
12:00 am - 11:59 pm
Mon
12:00 am - 11:59 pm
Tue
12:00 am - 11:59 pm
Wed
12:00 am - 11:59 pm
Thu
12:00 am - 11:59 pm
Fri
12:00 am - 11:59 pm
Sat
12:00 am - 11:59 pm
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Ratings and reviews
4.0
Travellers' Choice 2024
RATINGS
Food
Service
Value
Atmosphere
Details
Someone from this business manages this listing.
Learn More
PRICE RANGE
$9.00 – $42.00
CUISINES
Bar, British, Pub
Special Diets
Vegetarian friendly, Vegan options, Gluten free options
meals, features
Is this location primarily known for Bars & Pubs?
Details
PRICE RANGE
$9.00 – $42.00
CUISINES
Bar, British, Pub
Special Diets
Vegetarian friendly, Vegan options, Gluten free options
Meals
Breakfast, Lunch, Dinner, Brunch
FEATURES
Reservations, Outdoor Seating, Seating, Parking Available, Free off-street parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, American Express, Mastercard, Visa, Cash Only, Free Wifi, Accepts Credit Cards
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4.0
724 reviews
Excellent
335
Very good
184
Average
85
Poor
53
Terrible
67
These reviews are machine translated from their original language. Show machine translations?
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement.
Claire M
36 contributions
Oct 2024 • couples
We had an excellent stay here our room was very clean the bed was really comfortable and the room was very quiet. You did hear occasional door banging but nothing throughout the night. The shower curtain was a bit short for the side of the bath so we did have some water over the edge but can’t fault the room in anyway.
The Queen of the loch pub just across the car park offers really good value for meals and was nice to have a drink there in the evening
We didn’t have breakfast, but lots of people were eating breakfast and it did look very nice . Overall a great stay.
Written 13 October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pub Owner
U2177ekclairem, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Written 15 October 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Navigate10319047798
2 contributions
Aug 2024 • couples
Great food for a reasonable price. We joined the buffet (carvery). You get sliced pieces of meat and can grab your own potatoes, vegetables and sauce. Including two beers we lost thirty pounds. A nice holiday meal.
Automatically translated
Written 21 August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pub Owner
Navigate10319047798, thank you so much for your high rating! We can't wait to see you again, have a great day.
Written 14 September 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
BigMerk
Glasgow2704 contributions
Mar 2023 • none
We ate here as a party of 4 on a Saturday. It’s a nice-looking place and it wasn’t too busy which was good. They also seemed to have a fair amount of staff so it was a surprise when we found the service pretty slow. For example we ordered a second round of drinks (3 Pepsi and an Irn Bru so nothing difficult or exotic) when we received our main courses. We had nearly finished eating when we had to chase these drinks and they eventually arrived after we had finished eating. As I say it wasnt overly busy. We had a similar delay after we had asked for our bill.
The food was ok. We all started with mushrooms which were good. The main courses (2 Southern chicken, 1 steak pie and 1 scampi) were ok.
The price for 3 courses for 4 plus 2 rounds of soft drinks was £123 which I felt was a bit pricey for what we had.
Written 11 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paul Young
Thank you for taking the time to let us know how we did. We hope you have a great day!
Written 23 June 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Drew D
1 contribution
Apr 2024 • couples
We arrived on a quiet Wednesday early evening, we did not reserve a table however due the restaurant not being busy we thought they would be able to accommodate a table of two. We were wrong as the person greeting said they were not taking walk ins that evening. However after retreating back to the car and checking the website we found there was plenty of bookings available at the next allotted time- which we then booked- strange but understandable.
On the return back inside we thought we would get a quick drink whilst now waiting for our booking.
Staff was quite quick to tells us where we could and couldn't sit due to tables already reserved again strange but understandable.
Staff then placed us on our booked table that could of easily sat 6 people.
Looking around the restaurant there was plenty of empty tables yet not even cleared from previous service.
We decided on the carvery for both of us- what a mistake.....only 2 meats available yet advertisement boards say a selection of 3 meats. The vegetables looked liked they had sat under those hot lights all day.....
The meat was well over cooked and to say its was chewy would be an understatement.
We was fortunate enough to sit opposite the carvery area whilst eating and witness other customers also get the poor service we got.
The gammon ran out with no replacement this left only the chewy beef.
The roast potatoes also run out and chef explained he had to wait because they was frozen.
The Yorkshire puddings also run out.
The staff looked as if they didn't want to be there or provide customer satisfaction.
The whole time we had been seated the surrounding tables not even cleared.
And then to rub insult to injury when we left the restaurant it was dead!!!!! So from being told " no walk ins " expecting it to be a busy evening to seeing it absolutely dead an hour later is not acceptable for visiting customers.
What a joke and could of spent my money else where if known it be so bad.
Very disappointed and will be writing to the restaurant direct.
Written 3 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pub Service Desk
Drew D, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We would like the opportunity to make this up to you. Please contact our manager at 01389 656070 so we can make your experience a positive one.
Written 5 April 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
callum l
21 contributions
Dec 2024 • couples
Tasteless pub grub, fish n chips with mushy peas, the 3 items tasted exactly the same totally and utterly bland, only flavour that came through was cooking oil. The carvery meats were dry, the vegetables unseasoned and the Yorkshire pudding limp and deflated. Tea served in a cappuccino cup, therefore going cold less than halfway down. It was telling that we witnessed the kitchen staff taking delivery of pizza from a local takeaway for their dinner. £30 for a really bad lunch for 2. First and last visit for me.
Written 5 December 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pub Owner
Hi Callum L, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.
Written 8 December 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jori D
Brisbane21 contributions
Oct 2024 • couples
First night in Scotland and stopped in here for a bite. The hot maple chicken wings was definite hit at our table and the carvery sated the hunger. I admit I didn't understand the first thing Abigail our waiter said to us but she spoke slower for us after that and was very helpful - all the staff were friendly and helpful. Not sure if it's a standard thing around here but I also loved that dogs are welcome inside.
Written 13 October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pub Owner
Jori D, thank you for your kind review; we are happy to pass along your comments to the team here at Queen Of The Loch! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Written 17 October 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Claire S
1 contribution
Aug 2024 • family
We had been the week before for the Carvery, and there was next to no meats left. I spoke to our server Ross who apologised and advised us to order another meal and we would not have to pay the difference. The meal was lovely , then my granddaughter asked for a rocky road Sunday, what she was given was awful, I complained and asked for my money back. Ross out server was so apologetic again .
He then came up and asked if we were local, I said we were and hoped we would come back again. He said then that the three carveries we had previously asked for and the Ricky road Sunday would then be honoured to us if we came back again. I thought that was a lovely gesture.
We came back today and had a beautiful meal from the carvery and had drinks out in the garden. I thanked him so much. I am coming back again tomorrow for my birthday celebrations with my brother and my friend .
Written 18 August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pub Owner
Claire S, we're happy you found our staff to be so supportive during your experience here at Queen Of The Loch. Until the next time we meet, take care!
Written 21 August 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Iona M
1 contribution
Jul 2024 • family
Came in for dinner with some family and the service was outstanding. Calum was very attentive and made sure we were well taken care of, the food was delicious and can’t recommend the carvery enough. Will definitely be coming back for more
Written 27 July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pub Service Desk
Iona M, we're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Written 29 July 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andy P
5 contributions
Oct 2022 • family
In for a meal with family and friends, the meal took over 2 hours and was not what was ordered. Drinks orders took ages and staff were very apologetic the quality of food was on par with cheap microwave meals. Everyone was finished their meals when the meal they were short finally arrived and it was wrong. It was like a scene from you’ve been framed and you get to pay for all this.
Written 15 October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paul Young
we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.
Written 15 August 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andrew W
3 contributions
Jun 2024 • family
We stayed the night at the attached hotel which was absolutely fine. Most of the staff were nice and helpful. We were just really disappointed with the food and drink and it needs calling out as it wasn't exactly cheap.
The carvery was really poor - dry meet, badly done vegetables and a rubbish yorkshire pudding. The steak and ale pie was a bad microwave job (it had exploded and the filling had spilled out) with cheap fries and peas - I could have made it better at home hungover for a fraction of the price.
Bar was expensive and quite limited beer options.
Breakfast was fine but the coffee wasn't the best.
Written 14 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pub Service Desk
Andrew W, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory.
Written 16 June 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jaden R
1 contribution
Oct 2024 • friends
I came in hoping for good food and service and was met with amazing service and the food was just as good! I ordered the loaded fries and the chicken wings and when they arrived - which was very quickly - the lovely server called Natasha was extremely kind and had a smile on her face. overall my experience was great!
Written 27 October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pub Owner
Jaden R, we're happy you found our staff to be so supportive during your experience here at Queen Of The Loch. We do hope we can be of assistance in the future. Take care!
Written 29 October 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Laura B
2 contributions
Jan 2025 • family
Staff were excellent at the Queen of the Loch, accommodated 15 adults and 2 dogs at short notice. Food was excellent and the staff were outstanding particularly Abigail and Cary. They made sure we got fresh meat at the carvery.
Written 3 January 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pub Owner
Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out if there's anything additional we can do for you.
Written 6 January 2025
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Maureen McNeil
Helensburgh7 contributions
Oct 2023 • couples
We were welcomed by a lovely young woman who got us a table and explained what to do, leaving the menus. the friendly atmosphere continued with all the staff being helpful and enthusiastic nothing was to much bother. We chose the carvery which was good value as well as being delicious. A positive experience which we would be happy to and will repeat.
Written 31 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paul Young
Thank you Mawsshelter for your fantastic review. We are delighted to read that we have left you with such a positive experience and hope that we can welcome you back to the Queen of the Loch soon:)
Written 4 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Janet996
Bridlington279 contributions
Feb 2023 • none
We liked the look of this pub when we visited briefly whilst on a coach trip, so we popped in at mid-day for a cheeky wine. Lovely surroundings and atmosphere and the carvery smelled great. The price of a large glass of chardonnay was over £6 which was a bit of a shock.
Written 6 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paul Young
thank you for taking the time to leave us feedback about your experience with us.
Written 23 June 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
rosealine D
5 contributions
Nov 2021 • none
Ordered from gluten free menu, hunters chicken, it arrived with battered onion rings on plate, when I asked if they were gluten free the server did not have a clue. The meal was taken away while my friends were eating I had to wait on my meal, when it was returned it had a dry piece of chicken with a slice of bacon and barbecue sauce on it, no cheese,!!! The restaurant was quite but we could not attract a server, my friends sirloin steak was served on a cold plate and the steak, chips and veg were all cold. As we were hungry we continued to eat as we could not attract the attention of a server, at no point did anybody ask if everything was all right. My other 2 friends enjoyed their meals.
I eventually went to hotel reception area to complain but was told we had eaten most of our meal, at no point where we offered an apology, she offered us 15% of the food bill but eventually offered 20%. We did not go into this restaurant to complain but were treated like we did. Food and service is well below average, would not visit again.
Written 15 November 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paul Y
Thank you for taking the time to give your feedback. We will pass this on to the relevant department to investigate.
Written 21 November 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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