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Gourmet Food Parlour Santry
Review
About
Tradition and great flavour are the heart and soul of Irish cuisine. Since 2006 Gourmet Food Parlour has believed in sharing those traditions. We invite the people of Dublin to take part in sharing- with us and with each other-the GFP way of dining.
Features
CUISINES
Irish, European, Healthy
Meal types
Breakfast, Lunch, Dinner, Brunch
Special Diets
Vegetarian friendly, Vegan options, Gluten free options
FEATURES
Accepts Credit Cards
Free Wifi
Full Bar
Highchairs Available
Outdoor Seating
Parking Available
Reservations
Seating
Serves Alcohol
Table Service
Takeout
Wheelchair Accessible
Location
Parking Available
Does this restaurant primarily serve Healthy cuisine?
Save this restaurant
Hours
Closed now
• Opens at 9:00 AM
Sunday
9:00 am - 8:00 pm
Monday
9:00 am - 6:00 pm
Tuesday
9:00 am - 6:00 pm
Wednesday
9:00 am - 8:30 pm
Thursday
9:00 am - 8:30 pm
Friday
9:00 am - 9:00 pm
Saturday
9:00 am - 9:00 pm
Contribute
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3.6
369 reviews
Excellent
143
Very good
81
Average
53
Poor
46
Terrible
46
Bill F
La Crosse50 contributions
Sept 2023 • couples
We waited about ten minutes to give a drink order. Perhaps time moves differently in Ireland. When the waitress arrived at our table she asked for not only a drink order but also our dinner order. We ordered two glasses of Cabernet and a salad and asked that she return for our entree order. My wife had the seabass, which was very good. I ordered the lamb shank which was good, but I found the use of cilantro in the dish unappealing. We waited at least 15 minutes aftercthe entrees were served to order a secong glass of cabernet. The staff was friendly, but they are need of training. Total dining time was about an hour and a half. We arrived at the restaurant at 5:30. We walked from the Crowne Plaza, which was only a couple of hundred yards. In summary service is below expectations. The food was good to very good.
Written 2 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Irish_CailinDublin
69 contributions
Apr 2023 • friends
Myself & two friends ordered the prawn Massaman Curry, what a disappointment.
It must have been the smallest curry I ever received.
It was mostly filled with potatoes & chick peas , very little prawns .
You think you are paying 14 Euros but in fact it’s 3.50 extra for the little amount of prawns we received.
We ordered a apple crumble dessert but this was not made on the premises , just shop bought.
Truly a disappointing experience.
Written 6 April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mr Swords
Swords91 contributions
May 2022 • couples
We come here frequently as it’s very close to where we live. Overall, we often enjoy our experience at GFP. The atmosphere is pleasant, although the lighting can be quite intense and could be dimmed slightly. Food wise- what we have eaten is tasty, although as vegetarians we believe the options could be increased somewhat in a world that is becoming increasingly flexitarian. Drinks- decent selection with locally sourced craft beer which is a nice touch. We have noticed that staff turnover seems to be high here, and that does impact slightly on the service as some are clearly new and still gaining experience, but sure everyone has to learn.
Written 3 May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ian S
1 contribution
Sept 2024 • family
Use to be my favourite place to go for breakfast went there this morning for the first time in months and will never return again place has gone to the dogs . First of all there were only 3 staff on as waited 15 mins before they took my order . Was a refuge man sitting beside me currently living in the hotel beside here so I presume his breakfast was free not that it matter but he said there eating his whole breakfast with his hands and stared everyone in the face my food came was so uncomfortable eating it so I left coffee was horrible use to be my favourite from here this place has really gone down hill will never return always paid €40 for two breakfasts that we did not eat .
Written 4 September 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gourmet Food Parlour
Hello, many thanks for taking the time to leave feedback on your recent visit to our restaurant. We are truly sorry to hear about your experience. We are very disappointed in the drop in high standards we set ourselves. We would love to speak with you directly to try and make amends. We would appreciate if you could send your contact information to us at reservations@gourmetfoodparlour.com
Written 8 September 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lukey
Hafnarfjordur551 contributions
Aug 2023 • friends
It’s a really unfortunate coincidence that we arrive on the one day that the restaurant lost all of their seasonings, spices, and sauces.
I guess that happens sometimes, but it sure made for a dry tasting meatball sandwich, and a cajun wrap that was missing anything remotely cajun-flavoured.
I guess tragedy comes in two’s though because not only did they replace all flavour in the kitchen, but they forgot some basic culinary skills as well. They tried to toast the club sandwich with the light of the sun, a poor choice in this climate. The burger was just a fat sad meatball. Nothing I could say would cheer him up, though I suspect he was far too dense to understand anyway.
The chicken bites were fine. I’d be really worries if they had somehow messed up chicken tenders and garlic dip.
Service was slow. Tap water came out a good 15 minutes after it was asked for, and the bill was a long time coming out. There was a little place to wait at the front before someone served you, and we were stood there initially so long that another customer mistook me for a member of staff. Eventually we had to go and inform them of our booking. Maybe if I was working there I would make sure that people aren’t standing around for 10 minutes before I bent them over a table for a 13 euro sandwich that tastes like it would rather be anywhere else than on my table. Two pomegranate berries and a sprig of rocket do not make a sandwich gourmet.
Anyway on the plus side our server was new but she was polite and nailed all the orders. The place looks nice inside. That’s a star right there I guess.
Written 2 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Audrey M
Dublin36 contributions
Mar 2023 • family
My daughter and I had breakfast in GFP Santry on Saturday. The place was very busy, we placed our order and waited 20 minutes to get it. The food was cold, and they forget to add the eggs that we'd ordered . They also forget the water . It was so hard to get someone over to our table, eventually a girl came over, we asked for water,and the eggs, again, the water never came. I called another girl over to tell her the food was cold and could we have water. She didn't bring any water either. 3 different staff members were asked for water, which we never got. GFP is expensive enough, so to get such poor service and cold food, is totally unacceptable. Safe to say we will not be returning or recommending here to anyone.
Written 4 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GFP Management
Hi Audrey,
We're sorry to hear about your recent visit to GFP Santry where you experienced poor service. We can assure you that this is not what we consider our normal standard of service. We will be sure to flag this with our management team to ensure that this issue is addressed.
Thank you for taking the time to leave us your feedback, it is greatly appreciated.
All the best, Team GFP
Written 7 March 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
bredaclarke
Dublin135 contributions
Sept 2024 • family
My daughter decided she wanted a low key baby shower brunch with some close family and friends. We were warmly greeted by staff and they couldn't have been nicer. Food was lovely and great service. They were very accommodating in letting me bring a birthday cake in for my daughter and supplies plates to serve the cake. My daughter got to open her gifts there and we weren't rushed out at all. Everyone enjoyed the day so thank you to the staff of Gourmet Food Parlour, Santry.
Written 15 September 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gourmet Food Parlour
Thank you for taking the time to leave a thoughtful and detailed review Breda. It was our absolute pleasure to serve you all, and we are so pleased your daughter enjoyed her celebrations! We hope you all will visit us again soon.
Written 21 September 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Les D
Dublin1 contribution
Jul 2023 • couples
This is a lovely well positioned spot in Santry with the benefit of ample off-street parking, which is what tempted us to call in and grab a bit of lunch.
We both ordered the standard burger which came with a portion of very tasty chips. My Burger was absolutely delicious and I polished it off.
However, my Wife wasn't eating hers as she thought the burger was very tough...she gave me over half the burger to try and it was just terrible!.
Why mine was so nice and hers was like a rock ....I can only guess?? I would think hers must have been lying up for a while before being served.
I probably should have complained ....but at that stage most of the burger was eaten!
This is a pity, it is a very nice relaxed environment with good friendly service and sorry to have to say it, but it has put us off returning again.
Les Doyle.
Written 5 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shauna
9 contributions
Oct 2022 • friends
I visited with 3 friends on Monday 31st October. Our order was taken straight away. We ordered a sharing cocktail and two juices as drinks. Our food arrived promptly but we still had no drinks. We asked the waitress if she could check on the drinks for us and she said she would. Our drinks still never arrived. When our waiter checked if everything was okay with the food, we once again asked if our drinks were on the way. At this point a manager appeared to tell us our drinks order had gone missing and she would get them for us as soon as possible and we would not have to pay for them. 30 minutes had gone by since we ordered and we still received no drinks. The sharing cocktail and one juice then arrived (our food was almost finished at this stage) and we reminded the waiter that we were missing one juice. He responded saying he would get it. 10 minutes went by and the juice did not appear. We asked another waiter. He then brought the wrong juice. When it eventually arrived, our food had been cleared away. It was 45 minutes from when we arrived to when we received all of our drinks. The waiter serving our table was far from apologetic and we felt all off the staff members were very insincere in their apologies. We were then given dessert menus and nobody came to take our dessert order. I also asked two separate staff members for garlic mayonnaise which never came. Overall the service was extremely poor and the staff were not helpful. Although we did not have to pay for our drinks, we felt our lunch was spoiled as we had to ask for our drinks many times before they came. There seemed to be a severe lack of organisation. We noticed tables around us sending food back and also receiving free drinks for mistakes being made. The food and setting is lovely but was severely let down by poor service and lack of management.
Written 4 November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GFP Management
Hi Shauna,
We're shocked and saddened to hear about your recent visit to GFP Santry where you experienced poor service. I can assure you that this is not what we consider our normal standard of prompt and efficient service. We will be sure to flag this issue with our management team so that we can rectify this.
Thank you for taking the time to leave us your feedback, it helps us to grow and better develop as a business.
Team GFP
Written 16 November 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Anna
23 contributions
Jun 2024 • business
It was the Absolute BEST catering that my department in Trinity College Dublin has ever ordered from an external supplier. The Gourmet Food Parlour has now officially become my go-to company for any corporate or personal events.
The salads were outstanding (guests came back for 2-3 extra portions!), the salad dressings – to die for. Seriously, how do you guys compose them! Portions were huge and a rich selection of sandwiches, buns & wraps (meaty/veg/egg etc) were so nicely prepared and so delicious, while the meat platter was gone within minutes. I can't pick and choose which food was my favourite because everything was so good! The delivery was great, dealing with Carmel and Dylan from their office was superb and so easy. I highly recommend this catering supplier to anyone!
Written 26 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Linda P
15 contributions
Oct 2022 • business
We had an evening staff get together for 30+ people and were charged roughly 40 eur per person for a meal. Meal was served from 8.30 and without any notice to the party, on the evening, the bar was closed at approx 10pm. Staff were already hoovering and closing up downstairs by 10.45. I have never been in a restaurant, having taken at least 1,200eur food tab not counting wine, cocktails beers etc x 30 people that refused to serve any drink after 10pm. Staff, in fairness, were polite in trying to defend an indefensible position, If you are planning a work or private evening event, Xmas party etc and believe it is reasonable to expect to be able be to order a drink past 10pm, having already incurred a substantial food and drinks bill, then avoid this place like the plague.
Written 21 October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GFP Management
Hi Linda,
We're shocked to hear about your most recent visit to GFP Santry. This is not the standard of service we consider normal for GFP. We would like to hear more information about your visit so we can get to the bottom of this and rectify the issue for you. If you would be willing to provide us with an email address or phone number a member of our Managment team will be in touch. We hope we hear from you.
Kind Regards,
Team GFP
Written 2 November 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
John Sullivan
Gormanston5 contributions
Apr 2022 • business
Arrived at 3.45pm today and we were immediately brought to a nice table but unfortunately our experience went downhill from there . Firstly let me say there was very few people there with most tables empty so the staff certainly can’t say they were busy but we were left 20 minutes with nobody coming to us even to ask what we would like to drink never mind take our order for food . After the 20 minutes waiting we just decided to leave and the staff just looked at us and made no attempt to even ask why ………
Written 19 April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GFP Management
Good afternoon John.
Thank you very much for leaving your feedback with us. We are extremely sorry to hear of this service you received and we can assure you, this is not what we consider as acceptable customer service form any of our venues.
We'll be sure to bring this to the attention of the team to ensure this doesn't happen again.
We do hope to see you again soon at one of our GFP venues to give us a chance to show you a truly gourmet dining experience.
Team GFP
Written 3 May 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Orla H
5 contributions
Nov 2022 • friends
I work in a local organisation for individuals with intellectual disabilities, I visited the restaurant last week for brunch, food is amazing & service was fantastic, a special shout out to Claudia as she was fantastic with the service users ensuring all our need were met & any changes we requested to dishes like swapping bacon for sausage ect was all catered for.
One of the group spilled his coke & I was amazed how quick the staff cleaned the spillage & also replacing the drink. Definitely recommend 👌
Written 5 November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GFP Management
So delighted to hear you enjoyed your visit! We loved having you and look forward to seeing you again - Team GFP
Written 16 November 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bob C
Dublin1 contribution
Nov 2022 • family
We where here the other day and I couldn’t fault the service from start to finish the person who greeted us at the door was very welcoming and very friendly it was a busy Monday and we had not made a reservation, but that wasn’t an issue. We found all start to be very cheery and happy and the food was very tasty with my wife enjoying the quesadilla and my soup and sandwich very nice portions are a great size aswell. The team there are so nice and very friendly made our bank holiday Monday
Written 5 November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GFP Management
Glad you enjoyed!
Written 16 November 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rosie
1 contribution
Mar 2021 • couples
I went to GFP Santry on 17th March 2020 to get some takeaway lunch with my boyfriend. While waiting in the que to pay we saw a red haired waitress come out and speak so rudely to a customer who had been waiting on his coffees for 30 minutes. She showed no standard of customer service and was basically giving out to him in front of the waiting customers when it was an error on GFP side. Little did we realise we were soon to receive the same. We ordered together on the same docket and another lady processed our order. When it came to paying she returned with two separate receipts. We planned to claim our tax back on the ‘stay and spend’ scheme. We kindly asked for our order to be put on the same receipt as it has to be over €25 to claim. Ours each was €15 so no good to claim back. We decided to avail of this wonderful government incentive and hence why we chose GFP that day. The lady told us it was not possible and then the red haired waitress returned to rudely say we should have told them we wanted them all on the same docket in advance when we put our order in together? In the end the lady was making a scene in front of other customers waiting outside so we left without our matter solved which was an error on their part. After waiting an hour for our food they simply did not want to sort this problem out on their side. I would recommend food from this restaurant as it was fabulous but unfortunately on account of the customer service I received and witnessed I will not be returning.
Written 18 March 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GFP Management
We are so sorry to hear of your experience with us Rosie, this level of customer service falls way beyond our expectations and you should not have witnessed and been subject to it.
Please be assured we have spoken with and regularly speak and train with our teams to remind them of the level of service expected from GFP, from both our side and our customers.
We hope you'll consider giving us another chance to show you what a true GFP experience should be!
Team GFP
Written 13 May 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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