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Ratings and reviews

RATINGS
Food
Service
Value

Details

Meals
Lunch, Dinner
FEATURES
Takeout, Drive Thru
Reviews (18)
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Reviewed 26 March 2023

It was bad we ordered a cheeseburger and chicken tenders and it took over 40 minutes to get they played the whole time while we sat there and waited and played and they even got our sauce wrong it took over 40 minutes it is...very unacceptable. Not what it what it is me and nobody even acknowledged us and this is really unacceptable. If I can give it to the zero stars I would!!!!!!More

Date of visit: March 2023
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Reviewed 10 August 2021

Used to always go here-ice cream was fantastic. But the past several years it has steadily gone downhill. Going for just ice cream thru the drive thru takes 30-40 minutes.Half the time, equipment isn't working. Last time we went inside to order hoping it would...be quicker. The tables were dirty, the floor was sticky, & the ceiling was leaking. The staff was clearly shorthanded & the young lady was working both the front & drive thru so I was willing to give her some slack but she repeatedly ignored us standing at the front even though she walked over in front us twice. I finally had to ask if we could order. I don't think we will be going back.More

Date of visit: July 2021
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Reviewed 1 July 2021

Surprised that they manage to stay open. VERY rude teenagers who IGNORE you when you stand at the counter. They never seem to have the ice cream flavor you want and half the time their soft ice cream mixer is going through its cycle, which...means that the ice cream you get will be almost like soup! We live here and this was our third--and last time we patronize this place. Two months ago, the ice cream was placed in cups, even though we asked for cones. They claimed that their hot fudge was too hot and would melt the ice cream, so THEY made the decision for you. The first time, the soft chocolate had zero chocolate flavor, but we decided to try again. Will be going to DQ if we want soft ice cream again. Oh--and did I mention that their cost is pretty expensive for a cone?More

Date of visit: June 2021
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Reviewed 31 March 2019 via mobile

Unfortunately there were no pictures so I didn’t know what to order. I ordered a double cheeseburger and corn dog and OMG I took two bites and realized I made a huge mistake lol. The burgers are huge. The place was packed when I walked...in and the drive through was wrapped around the building. The service was friendly and helpful and I spent only 10$. I thought I was going to have some ice cream after but I couldn’t finish ANY of my food 😊. I’ll be back as soon as I have room.More

Date of visit: March 2019
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Reviewed 17 October 2018 via mobile

Food was delicous best deals in town!!! The staff was nice!!! I loved the entire experience with my family!

Date of visit: November 2017
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Reviewed 2 April 2018

We always do the drive thru, but servers at the window are super helpful. All of their ice cream treats are awesome, and they have lots of food too. I recommend this place

Date of visit: February 2018
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Reviewed 24 April 2017

I'm a resident of Conway, too, and unfortunately I have continued to go back every now and then even though I have had bad experiences with the food, too. I wanted some "homemade" soup. If you're lucky, you might get good vegetable beef soup but...7 out of 10 times, you're going to get hardly no vegetables in it, and 7 out of 10, it's going to be lukewarm at best. You also get a piece of cornbread with it. Half of today's piece of cornbread was hard like it was cooked last week and as I broke it apart, it had a big chuck of blackness in it! I spit the only bite I took of it out and threw the rest away. Letting teenagers run a business should be a big no/no. They don't care and they're rude. Like I said, I have had bad experiences with the food there before, but this time, it was worse than usual. That's it for me! I'll make my own soup!More

Date of visit: April 2017
Helpful?2  
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Reviewed 25 March 2017 via mobile

I'm a Conway resident. We used to go to the freeze often for a cheap cold treat on a hot summer day. About a month ago we went over one evening and there service was horrendous!!!! The girls they have working there have no manners...or people skills. Just went again tonight and I question why we even bother. The assertiv service was once again horrible. We waited in the drive thru for 20min for 4 snowballs. Then we drove off and they were all wrong. Never again. Just can't justify giving them my money for horrible service and crap food.More

Date of visit: March 2017
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 August 2016 via mobile

We stopped in for a quick ice cream. The ice cream was really good and hit the spot perfectly. The teenage boy behind the counter should probably get some personality though.

Date of visit: August 2016
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Reviewed 12 January 2016

Went to this so-called restaurant and ordered two (2) items. Would you believe that they gave us a sandwich (at the drive-thru) WITHOUT BREAD! The very definition of a sandwich is that the item ordered is BETWEEN TWO (2) SLICES OFBREAD! There have Ben times...when we ordered a sandwich with lettuce, and we received exactly ONE THIN PIECE OF LETTUCE, WHEN WE EVEN GOT THE LETTUCE WE ORDERED. The food here is good, but the owner needs to give the workers an employment test to see if they have the education or experience needed. When we called about this and asked to speak with either the owner or the manager, we were told that they do NOT have a manager...but there is the NIGHT MANAGER! I could not have made this up if I wanted to.More

Date of visit: January 2016
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 December 2015

The building needs to be replaced for really dingy. But has reasonable price sandwiches and ice creams treats. But the building is a big turn off.

Date of visit: November 2015
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Reviewed 27 October 2015

Great hometown atmosphere. Hot dogs are very good. Home made soups really hit the spot on those cold days. And there is always room for some soft ice cream.,

Date of visit: October 2015
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Reviewed 13 August 2015

As a small local business, my wife and I decided to check out The Freeze Restaurant for a cool treat on a hot Sunday afternoon. Maybe we just hit the place at the wrong time, but the gal behind the counter was not friendly at...all, and when we inquired as to what their "flavor of the day" was, she replied, "any flavor I choose" in an abrupt manner. We each got small, chocolate, soft ice cream cones, and though there was plenty of ice cream in the cone, you would never have guessed it to be chocolate; it really didn't have much of a flavor at all; just cold. In looking around, it was clear the establishment was in need of a good cleaning. It's unfortunate, but with so many other ice cream places in the area, we won't be making another visit to The Freeze.More

Date of visit: August 2015
Helpful?2  
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Reviewed 4 May 2015

Tastee Freez could be called an ice cream shop with food. This ice cream shop is wonderful their hard ice cream is so good, but their soft ice cream is heaven. One can not forget their real food sandwich, hotdogs, hambergers, soup, salad, bar-b-que, chili...and french fries. I love going to this ice cream shop. It reminds me of when my parents took us, looks the same, foods great and the ice cream is terrific. If you come after 3p you will probably see me and my boys.More

Date of visit: April 2015
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Reviewed 25 March 2015

The kids who work here must be related to the owner. They are just plain rude and have no communication or customers service skills. All the food is just thrown In the bag and falling to the bottom of the bag. Milkshake, sundae, and honey...mustard sauce drippings all over the containers. Won't be going back!!!More

Date of visit: March 2015
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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TASTEE FREEZ, Conway - Restaurant Reviews, Phone Number & Photos

Frequently Asked Questions about Tastee Freez

Yes, Tastee Freez offers takeaway services.

Tastee Freez is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3
  • Service: 2.5
  • Value: 3