After visiting The Old Albion on numerous occasions, whilst staying at Park Dean caravan park, I was excited to ‘show off’ this pub to my friend from America.
We arrived at 5pm and found the front of house staff very unwelcoming. We were told the...only table that was free was the one right by the open door for one hour. I politely asked if we could sit in the window, but was told they had to be left free in case any locals came in and they wouldn’t be happy if they were occupied! I wanted my friend to at least have a quick look at the pub, since we were tucked out of the way without a view, but this was not allowed even with our masks on. I totally understand the COVID rules, but there were very few customers in at this time. A lot of people arrived who hadn’t pre-booked whilst we were sat down, and one couple was allowed to sit in the main restaurant for 2 hours! It felt so disorganised. Ironically, the ‘local’ seats remained vacant for the whole hour that we were there!
I was really disappointed as I was so looking forward to a pleasant experience especially for my friend, but found the staff rude and not friendly at all. We left cold and not wanting to return.More