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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Italian, Pizza
Special Diets
Vegetarian Friendly, Gluten Free Options
Meals
Lunch, Dinner
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meals, features, about
Reviews (162)
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162 results
Traveller rating
36
51
25
27
23
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Time of year
LanguageEnglish
Traveller rating
36
51
25
27
23
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Reviewed 4 weeks ago via mobile

Pizza Express is pretty much a safe bet. This branch however stands out, due to the fantastic service provided by the team, but particularly by Burim, he is such an exceptional credit to the company, providing real warmth and outstanding attention to detail. Every visit...with family or friends is an absolute delight and I always leave looking forward to my next visit! I would also like to congratulate Pizza Express on its growing and truly delicious vegan menu! Well done!!More

Date of visit: September 2021
Helpful?
Reviewed 5 September 2021

We booked a table 2 weeks beforehand, and when we arrived there was no table ready for us. A quick rearrangement of tables and chairs resulted in us sitting close to the entrance, where we were able to see a constant stream of motorcycle riders...arriving to collect orders - not a great spot for a celebratory family meal. We told the waiter that we would be paying with Tesco Clubcard vouchers (as per the voucher instructions), which was perhaps a mistake. Everything took a long time - getting menus, having someone take our initial order, right through to paying our bill. Staff did only the necessary, and no-one came to check if our food was good (we would have said that the pizza dough was not cooked through), no-one came over to ask if we would like to order more drinks or if we would like to see the dessert menu, etc. When we asked about dessert options and said we had been waiting a long time to catch someone's attention, there were no apology from the waiter, just a smirk. We noticed that some other diners received a lot more attention and friendly interaction from staff than we did. Was this because we used vouchers to pay? Who knows. The restaurant was busy when we first arrived but the poor level of service did not change as other diners left. Staff seemed more intent on cleaning tables and gossiping with each other than serving the customers who were still there. The food wasn't that great but the service was terrible. What should have been a fun end-of summer holidays celebration was ruined by the staff of Teddington Pizza Express. We won't be visiting again.More

Date of visit: September 2021
Helpful?
Reviewed 18 August 2021 via mobile

Fabulous visit today. Our waiter Zinny was amazing, so friendly & efficient & funny. The restaurant was under strain with only one (brand new) chef in the kitchen, so the manager was assisting. He also found time to go around each table & check on...customers. That's a man who knows how to run a restaurant like it's his own! Food was fabulous and a definite 10/10 from us all round. Oh - and love the new pesto dough balls! Genius.More

Date of visit: August 2021
Helpful?
Reviewed 3 June 2021

Compared with previous visits to Pizza Express restaurants this was unfortunately below the usual standard.

Date of visit: May 2021
Helpful?
Reviewed 16 March 2021 via mobile

This restaurant cares...... Deliveroo the delivery company that don’t give a jot . Ruined our pizzas with a late and cold delivery . When I called them they offered a £6 discount for freezing cold food ! I therefore called the restaurant and explained ....The restaurant made us fresh pizzas and delivered them to us . No charge Thank youMore

Date of visit: March 2021
Helpful?
Reviewed 2 November 2020

So it's argued that the most popular pizza in the UK is the Pepperoni. So then Pizza Express Teddington, why when you run out of pepperoni on a Sunday evening do you still have none at 1.30pm on Monday? I heard the waiter say to...EVERY single customer, after they started placing their order 'sorry, we don't have any Pepperoni' and them having to re-order. Poor lad, was probably embarrassed. I read that Pizza Express are having to close 70 of their branches. I'm not surprised.More

Date of visit: November 2020
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Reviewed 7 November 2019

Me and my girlfriend came to this restaurant on a busy rugby day. The staff were very friendly and helpful. The food was quick and delicious. Would definitely recommend and will be coming back.

Date of visit: November 2019
Helpful?
Reviewed 7 October 2019 via mobile

Ordered a Florintina Romana. Tasteless, a pitiful amount of ingrenients (probably use the same amount on a Classic as used on Romana for an extra £1.50). Thinest undercooked base and burnt on top. No love, no taste and no care. Was it special offer night...and skimp on ingredients time?More

Date of visit: October 2019
Helpful?
Reviewed 13 August 2019

we were visiting family and had a lovely meal. Our order was taken quickly, staff were friendly and polite. It was quite busy but we didn't have to wait a long time for food. My dough balls were a bit flat and that's the only...negative I can find..... would definitely go again.....More

Date of visit: August 2019
Helpful?
Reviewed 3 August 2019 via mobile

Visited this Pizza Express on my own. Seated quickly. Food was what you would have expected from a Pizza Express. The servers however are really not happy and treated me short and sharp - on every interaction. Not sure what was happening here. Anyway, what...else should I have been expecting from a chain pizza company.More

Date of visit: August 2019
Helpful?2  
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Frequently Asked Questions about Pizza Express - Teddington

Yes, Pizza Express - Teddington offers takeaway services.

Pizza Express - Teddington is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3.5
  • Service: 3.5
  • Value: 3.5
  • Atmosphere: 3