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Windows On Westella

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COVID-19 update: See the added health and safety measures this property is taking.Read more
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your visit
  • Hand sanitizer available to guests & staff
  • Socially distanced dining tables
  • Staff required to regularly wash hands
  • Tables disinfected between guests
  • Single-use or sanitized menus
  • Floors marked for social distancing
Read more
Updated 05/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 05/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

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Reviews (74)
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Traveller rating
41
21
8
4
0
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LanguageEnglish
Traveller rating
41
21
8
4
0
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All reviews lunch stuffed mushrooms salmon fries full house food was great factory sweets coffee meals cafe
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Reviewed 4 weeks ago via mobile

One of the best in town. Make sure you book a table if you want to have a meal. It would be a shame if you went there and missed out

Date of visit: April 2021
Helpful?
Reviewed 13 February 2021

Went for a family lunch, ordered French onion soup only to be told they had run out. Being an onion factory, found this to be strange. Also as our group were all senior citizens, we found it very hard to communicate with the loud background...music. enjoyed our meals and the iced coffee was delicious.More

Date of visit: February 2021
Helpful?
Reviewed 9 February 2021

My family had a birthday lunch at Windows on Westella recently. I have previously been there for breakfast which was also fantastic. All the meals were delicious especially the stuffed mushrooms which were amazing! The locally made wine recommended by our waitress was excellent. The...cafe has very good covid safe practices including ample spacing between tables. They were very busy so I recommend booking. It's a pity though that patrons are not able to tour the pickled onion plant or at least view through windows.More

Date of visit: February 2021
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Reviewed 3 January 2021

We turned up on time & was told our table of 8 was still being prepared. Eventually we were told the table was ready in a passing comment but not actually taken to our table to be seated. Drinks & food orders were fine. Meals...were delivered timely. My partners grilled fish & chips looked appalling (small bits of fish laid over a pile of fries). My Buddha Bowl looked nice however part way through our meal the fire alarm was activated. The staff looked confused & not sure what to do. We were eventually advised to proceed outside but no one took the lead or directed the 20 odd customers to the actual evacuation area. The manager finally arrived but not once did he come over to the groups of paying patrons to advise what was happening! My partner & I had to actually ask what was going on. After about 20 minutes the fire brigade arrived & we were eventually directed back into the restaurant- again without direction from the staff who were laughing amongst themselves without giving a damn about the patrons. It was left up to the wait staff & not the manager to advise we could get a replacement meal for those who were part way through & the coffees/drinks would be deducted from the bill. It was so late in the afternoon that I did not want a replacement meal & it took a great amount of discussion before it was agreed that my meal would not be charged. I am not usually an ungracious patron & I know the wait staff couldn’t help what happened but the lack of leadership from the manager was appalling!!! The meals were nothing to write home about but the cafe seems very popular with the locals - they can have it!!!More

Date of visit: January 2021
Helpful?
Windows On Westella, Owner at Windows On Westella, responded to this reviewResponded 7 January 2021

We are sorry that your visit and meals were interrupted by the fire alarm. This has never happened during service and was caused by a faulty detector in a store area in the main factory area. The cafe staff did not know why the alarm...More

Reviewed 19 November 2020

6 of us attended for lunch and although we hadn't made a booking the staff rearranged some tables and managed to fit us in to a full house. The main meals were hot and quite good without being exceptional and the sweets were huge. Recommended.

Date of visit: November 2020
Helpful?1  
Reviewed 25 August 2020

The restaurant was clean, spacious, Covid 19 aware, and service was quic. The food was great but apart from a small TV the pickles manufacture could not be seen.More

Date of visit: June 2020
Helpful?
WindowsOnWestella, Manager at Windows On Westella, responded to this reviewResponded 26 August 2020

Thank you for visiting and your review. We are very mindful of hygiene and social distancing and it's nice that you noticed the changes we have made. The cafe showcases on the menu the pickled onions made on site. The windows held the counter allow...More

Reviewed 28 July 2020

Thank you to the wonderful staff at Windows on Westrella. We had the freshest fish meal and a glorious waffle with chocolate ganache, strawberries and ice cream. The food was absolutely delicious, and the service was amazing with the friendliest staff I have been served...by in a long time. Once again a sincere thank you.More

Date of visit: July 2020
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Reviewed 27 July 2020 via mobile

Pretty average. Simple menu I thought it would be something more classy. Good descriptions weren’t great. Ordered creamy chicken noodle soup and was more like chicken and sweet corn with not a noodle in sight. Special sticky date waffles weren’t good either. Well priced and...good service thoughMore

Date of visit: July 2020
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Reviewed 13 July 2020

We had a lovely late lunch at Windows on Westella. While the service was very slow at the start, they soon made up for it, and our meals were just beautiful. Thank you.

Date of visit: July 2020
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Reviewed 15 March 2020 via mobile

Delicious food and great prices. We had the grazing platter which had a good selection of local food and included a glass of wine each. Would definitely go again.

Date of visit: January 2020
Helpful?1  
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Frequently Asked Questions about Windows On Westella

  • Yes, Windows On Westella is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

  • Windows On Westella is rated accordingly in the following categories by Tripadvisor travellers:
    • Food: 4.5
    • Service: 4.5
    • Value: 4.5