Frank Pepe Pizzeria Napoletana

Frank Pepe Pizzeria Napoletana

Someone from this business manages this listing.
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+1 914-961-8284+ Add website
Hours
Sun
11:00 am - 10:00 pm
Mon
11:00 am - 10:00 pm
Tue
11:00 am - 10:00 pm
Wed
11:00 am - 10:00 pm
Thu
11:00 am - 10:00 pm
Fri
11:00 am - 10:00 pm
Sat
11:00 am - 10:00 pm
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MICHELIN
Ratings and reviews
4.0
4.0 of 5 bubbles

RATINGS
Food
4.0 of 5 bubbles
Service
3.9 of 5 bubbles
Value
3.9 of 5 bubbles
Atmosphere
3.3 of 5 bubbles
Details
Someone from this business manages this listing.
Learn More
PRICE RANGE
$16.00 – $82.00
CUISINES
Pizza
Special Diets
Vegetarian Friendly
meals, features

MICHELIN Guide's Point of View

New Haven is synonymous with two things: Yale and Frank Pepe's pizza. Open since 1925, Frank Pepe's has earned cult status for its perfectly blistered,...
Read more on MICHELIN Guide
Is this a pizza restaurant?
About
Frank Pepe Pizzeria (est. 1925) is home to white clam pizza and one of the oldest and best-known pizzerias in the country. The Wooster St. legend is home to white clam pizza and one of the world’s oldest and most famous pizzerias. Known locally as Pepeâ
PRICE RANGE
$16.00 – $82.00
CUISINES
Pizza
Special Diets
Vegetarian Friendly
Meals
Lunch, Dinner
FEATURES
Takeout, Seating, Parking Available, Free off-street parking, Highchairs Available, Wheelchair Accessible, Wine and Beer, Digital Payments, Free Wifi, Accepts Credit Cards, Table Service, Family style, Gift Cards Available
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4.0
4.0 of 5 bubbles203 reviews
Excellent
85
Very good
67
Average
26
Poor
13
Terrible
12
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

Gail Goldman
Hartsdale1087 contributions
4.0 of 5 bubbles
Mar 2021 none
Unfortunately, the last two times we had to order from takeout. When we had it delivered, it was cold and the reheat spoiled it. Last time we picked up the pizza ourselves so we rushed right home and although the pizza was not very hot, the flavor and the texture were still good. Can't wait to eat indoors again since this is truly one of my favorite pizza places.
Written 26 April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PepesPizza
We appreciate your feedback and are grateful to have you as a Frank Pepe's customer. We hope to see you again soon!
Written 28 April 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jane E
New York City51 contributions
5.0 of 5 bubbles
Aug 2020 couples
There’s nothing else I can say besides the fact that this place makes superb pizza. I must’ve had pizza from Frank Pepe’s at least 20 times. I wasn’t crazy about the white clam pie but everything else I’ve had has been superlative. every year I look forward to the summer and they’re fresh tomato pie which is made with loads of fresh Roma tomatoes, olive oil and loads of garlic. My other favorite is simply cheese and pepperoni. It’s absolutely perfect. I promise you, this place does pizza right. Thin crust, baked in a coal oven with flavorful sauce and generous toppings.
Written 21 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

beachlove24
Litchfield Park395 contributions
5.0 of 5 bubbles
Jun 2023 family
We had lunch at this Frank Pepe location. The lunch specials were a great deal- $15 for a small pizza, salad, and drink (with refills)! The pizzas were hot, fresh, and tasted yummy! The atmosphere here wasn't as quaint as the New Haven location, but it was clean and modern. Our server, Ermir, was the only server for the whole lunch crowd, but he had everything under control and was a great server...attentive and friendly.
Written 11 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Frank Pepes
We're thrilled to hear that you enjoyed our lunch specials and found the pizzas to be tasty. It's also wonderful to hear that Ermir provided excellent service. We look forward to serving you again soon!
Written 12 September 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

GR914
30 contributions
1.0 of 5 bubbles
May 2020 none
I ordered 3 pies thru their online system. It gave a one hour and 5 minute waiting time. After 38 minutes I get a text saying my order is ready. It takes me 20 minutes to get there. Pizzas are obviously soggy and cold but staff is rude and tries to tell me they are still warm. Never again. This location should be closed it is always a disappointment.
Written 1 May 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

tarodave
Hallandale Beach14 contributions
1.0 of 5 bubbles
Sept 2020 none
It's amazing how the pizza at this location is so disgusting that if I could rate it lower I would. It is obvious that there are some real problems here. I ordered a large white clam and a large pepperoni pizza. The white clam pizza was so undercooked that most the pizza was sponge-like. Maybe it was because of the clams, however, the pepperoni pizza was the same way. Now I've made many treks to New Haven to eat at Pepe's pizza and he it has always been fantastic. I've stopped several times at the location in Fairfield, not as good as New Haven but still excellent. this location in Yonkers should close as it sully's the brand. The mark of an excellent pizza place is consistency and this location lacks it. Do yourself a favor and save your money or go buy a box of frozen pizza from the grocery store, I guarantee it will be a trillion times better than this slop.
Written 13 October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Raymer S
Naples157 contributions
2.0 of 5 bubbles
Feb 2023 none
I have eaten at a few of these Frank Pepe pizza restaurants (Danbury, Waterbury, Fairfield) and now Yonkers. They're all poor quality and service, but Yonkers is in a class by itself ..... Terrible ! The interior looks like a page out of Chucky Cheese .... as uninviting and as bare bones as can be. The seating and decor are a prime reason why people choose takeout instead of sitdown. On the night I went, the service level was horrendous and the pizza quality was some of the worse I've ever eaten, and I was a native of Yonkers long before this abomination of a pizzeria came to be here. There are so many better pizza restaurants to enjoy your time at. Carlo's, Peppino's, Mezza Luna's, even Pizza & Brew. There are still tons of small pizzeria's scattered throughout Yonkers and the North Bronx. ANY of these would be a better choice. Fleetwood Joes is another great choice. The interior of all of these Pepe restaurants is lined with photo's of different styles of pizza and the Pepe's of New Haven from yesteryear. Even though the photo's might help spur your appetite, it is a big letdown actually eating here. I would be truly suspicious of anyone raving about this place in a review. Most likely friends of the owners or someone that works there. Eat elsewhere, and safe and happy travels !
Written 6 February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Frank Pepes G
We're saddened to hear about your most recent experience and are sorry to hear that you were less than satisfied. We pride ourselves on service and the high-quality standards we do our best to maintain. If you have any further feedback, please reach out to us at pepes@pepespizzeria.com. Thank you.
Written 8 February 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Mark B
1 contribution
1.0 of 5 bubbles
Feb 2023 none
I ordered two pizzas at 6pm and two ice cold pizzas arrived at 7.30pm. I tried to call the Yonkers restaurant to complain and you can't speak to anyone, you can just get store hours etc. To be clear, there is nothing wrong with the food at the restaurant but don't order for delivery. Having said that, after such a bad experience, I would probably not visit them again, especially when they don't even pick up their phone.
Written 19 February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Frank Pepes G
We're sorry to hear about your negative experience with our delivery service and we apologize for any inconvenience caused. We appreciate your feedback and would love the opportunity to make things right - please consider giving us another try in the future, and feel free to reach out to us directly with any issues so we can provide the best possible experience.
Written 20 February 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Robert S
1 contribution
2.0 of 5 bubbles
Jul 2023 couples
We ordered a clam pizza and a margherita pizza. My hands were covered in soot after eating the pizza. You really could not taste the delicate flavors of the pizza because of all the soot on the pizza. I informed the waiter they made another one but same problem. I let him know that I have eaten many times at there Fairfield and New Haven locations and never had this problem. Obviously the staff needs retraining to keep oven clean. I was really disappointed after enjoying so many pies in the past. I have a hospitality management background and this happens often when a company expands. Quality control suffers.
Written 25 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Frank Pepes
We apologize for the disappointing experience you had with our pizzas. We take your feedback seriously and will be sure to address this matter. Your loyalty means a lot to us, and we'll make every effort to restore your trust in our quality and service as you've come to expect from our Fairfield and New Haven locations. Thank you for bringing this to our attention. We hope to have the opportunity to serve you better in the future.
Written 26 July 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

chusesunadiosa
Palma de Mallorca54 contributions
5.0 of 5 bubbles
Jun 2020 couples
Best ever Italian pizza. For all who enjoy real italian (and european taste) pizza, this is your place. Dough lile really crispy bread on wood owen. Outstanding pizza!
Written 13 June 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Susaneac
Holtsville250 contributions
5.0 of 5 bubbles
Jul 2020 none
Enjoyed a vegetable pizza today from this establishment. The rest of the family also chowed down on a meat lovers' delight. Was surprised to see how the slices were cut. My sister-in-law from Chicago loved it. She said it reminded her of pizza when she was growing up. Don't care how it was sliced, the taste was amazing. So fresh and full of flavor!
Written 25 July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Eva Z
3 contributions
1.0 of 5 bubbles
Jan 2022 solo
My first time there. Wanted 2 slices to take out. They only do whole pies. 1 small orig tomato pie with mozzarella $13.88. Outrageous! And then they wanted a tip starting at 18% for take-out. I have no objection when eating in when the service is friendly and professional. I got a nasty look when I clicked on no tip. Had asked cashier for well done but probably because no tip she did not bother telling the baker so I had to tell them myself as they were taking it out of the oven. The excuse cannot be that they were busy, they were not. NO more Pepe pizza for me. I told a number of people about my experience and they agreed.
Written 29 January 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PepesPizza
Thank you for your review. We appreciate your patronage and are sorry to see that you were let down on your most recent experience with us. Serving top quality products and providing great service is always our top priority. Please contact us at pepes@pepespizza.com. We'd be happy to hear your feedback so that we can work to improve in the future.
Written 31 January 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

ABronxTale
Bronx148 contributions
3.0 of 5 bubbles
Dec 2023 friends
I live within walking distance of the pizzeria. Over the years I have tried my best to like this place. In the 1/2 dozen times I’ve eaten here I have never gotten good service. I sit in the booths waiting for anyone to come by and take my order. Then I wait and wait to get my drinks and then wait and wait for the pizza. Which by the way gets sootier and sootier each year. No matter, I’ll be back hoping that one day I’ll get good service
Written 12 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Frank Pepes
We're sorry to hear that your experiences haven't met your expectations. We value your feedback and will certainly take your comments about service and food quality into consideration as we continually strive to improve. We look forward to the opportunity to serve you better in the future.
Written 15 January 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Peter K
10 contributions
5.0 of 5 bubbles
Aug 2023 family
If you don’t like Pepe’s pizza then you don’t like pizza. The brick oven cooked pies are amazing - with or without toppings. And the bustling atmosphere is the “extra sauce” that makes the experience 5-star.
Written 19 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Frank Pepes
Thank you for taking the time to leave us a review! We hope to serve you again soon!
Written 20 August 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

The Five Road Trippers 🚙🎡🎢🧳
Long Island16137 contributions
5.0 of 5 bubbles
Jun 2023 family
We were in the area and wanted to grab dinner here. This place has been on my bucket list for about four years. Dave Portnoy of Barstool Sports rated their New Haven location very high. He rated all of the New Haven pizza spots very high. Pepe's is a 98 year old family owned and operated business. They are still very active in running their chain of pizzerias. When you walk inside, you are taken back in time to the 1920's. It's a very simple old fashioned decor with a white and black tiled floor with green accents. The place is very clean with an open kitchen. Guests can see the pizzas going in and out of their massive coal fired ovens. We ordered a shrimp pizza, cheese/meatball pizza, and a chicken/broccoli. All were delicious with a great undercarriage and nice chat underneath. My wife thought the pizza was excellent but there was too much char. I liked the way they came out. All were outstanding in my book. We also had a Caesar salad that was delicious. I highly recommend Frank Pepe's to anyone looking for a uniquely excellent pizza experience. Between the service and food, it was perfect from beginning to end.
Written 19 June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Frank Pepes
Thank you so much for your glowing review! We're thrilled to hear that you had a uniquely excellent pizza experience at our restaurant. We look forward to serving you again in the future!
Written 21 June 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Gerald G
128 contributions
4.0 of 5 bubbles
Jun 2023 family
The very best pizza We have been going to Pepe in New Haven for many years than in Scarsdale now in Florida My choices are Clam, bacon and onion or sausage the salad is also good.
Written 16 June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Frank Pepes
Thank you for your review! We appreciate your continued patronage and look forward to serving you again soon!
Written 21 June 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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