Smokey Bones Colonie

Smokey Bones Colonie

Someone from this business manages this listing.
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+1 518-464-9971+ Add website
Hours
Sun
11:00 am - 1:00 am
Mon
11:00 am - 1:00 am
Tue
11:00 am - 1:00 am
Wed
11:00 am - 1:00 am
Thu
11:00 am - 1:00 am
Fri
11:00 am - 1:00 am
Sat
11:00 am - 1:00 am
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Ratings and reviews
4.0
4.0 of 5 bubbles

RATINGS
Food
3.8 of 5 bubbles
Service
4.1 of 5 bubbles
Value
3.7 of 5 bubbles
Atmosphere
4.0 of 5 bubbles
Details
Someone from this business manages this listing.
Learn More
PRICE RANGE
$0.00 – $50.00
CUISINES
American, Bar, Barbecue
Meals
Lunch, Dinner
features
Can a gluten free person get a good meal at this restaurant?
About
Visit us in Colonie, NY today! Dine-in, Curbside Pickup, Carry-out & Delivery
PRICE RANGE
$0.00 – $50.00
CUISINES
American, Bar, Barbecue
Meals
Lunch, Dinner
FEATURES
Takeout, Seating, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Table Service
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4.0
4.0 of 5 bubbles172 reviews
Excellent
48
Very good
74
Average
28
Poor
14
Terrible
8
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

FloridaNavarre
West Palm Beach42 contributions
3.0 of 5 bubbles
Jan 2020 none
I’ve been to several and this one gets easily overwhelmed. Our waiter, whom the assistant manager indicated was the best one, was practically non-present and a little cold. One of our party went to the bathroom just before he showed up, and that added 10 minutes to complete the drink order. Our food order, took almost 30-minutes to arrive and the baked potatoes were cold and salmon was over-cooked. During this period one of our party asked for bread or crackers and the reply was we don’t have any. On the plus side, I did enjoy my cup of Brunswick stew. The assistant manager indicated the kitchen was overwhelmed by a couple of large parties and adjusted the bill. Smokey Bones is a solid chain restaurant, this one could use some help.
Written 12 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

BeachDog
Saratoga Springs5876 contributions
5.0 of 5 bubbles
Jan 2020 none
We stopped after a long travel day and because of the weather there weren't many people there. We ordered the bones special and it was great. The cornbread was hot, ribs were fall off the bone and beans and Cole slaw were tasty. Staff was very friendly I'm glad we stopped the meal for really good.
Written 5 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ken W
Gretna147 contributions
3.0 of 5 bubbles
Oct 2021 none
We had a ribeye, grilled and the pulled pork platter, the steak came with a baked potato and the pork with cole slaw and fries. The fries were served hot and fresh, the coleslaw was good but they served too much of it. The pulled pork was tough and dry and the steak was average and pricey at $42. Service friendly and OK.
Written 15 October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Smokey B
Ken, we appreciate your review as you are a valued guest. We are always working to improve guest satisfaction and ask that you email us at sbusa7504@smokeybones.com with any further feedback. We hope that you will give us another chance to provide you with the five-star meal you deserve.
Written 19 October 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

D&D Travel Reviews
Preston Hollow67 contributions
1.0 of 5 bubbles
Oct 2022 couples
Hard to leave a review when we didn’t even get a chance to eat the food. Arrived on a Saturday evening with a reservation and apparently that was never entered into the system. Nonetheless, there was no wait and we were seated. However after about 10-15 minutes of being seated the waitress finally came over. Oh but wait, let me grab a pen so I can take your order. We both ordered burgers and after a couple minutes the waitress returned to ask my wife how she wanted her burger cooked (she had asked about mine during the actual order). Seems to me like a question you may ask when taking the order? Also read our drinks back to us incorrect and had to be corrected. After now almost 20 minutes we still had no drinks and the entire staff seemed a bit all over. We had to make the decision to leave otherwise we would have missed our event. I think the management here needs to have a hard and long sit down with staff to get everyone on the same page. Such a shame as the food smelled good.
Written 1 October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Smokey B
Keeping you waiting is never okay with us, and we're sorry that we missed the mark this time. We'd be grateful for a chance to provide you and your wife with the BBQ you were craving. If you wouldn't mind, please send your contact information and availability to sbusa7504@smokeybones.com, and we'll be in touch to discuss having you back for the flawless experience that you deserve. Thank you.
Written 3 October 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

1RaiderFan
Schenectady682 contributions
3.0 of 5 bubbles
Apr 2022 friends
Ordered the brisket and sides. I was not given a lot of brisket and much of it was fatty. Loaded baked potato tasted old. Cinnamon apples were good. 3 of us cost $100. Seems like the restaurant has fallen off the past few years. It is unfortunate. Service was decent but the whole scene was depressing.
Written 11 April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Smokey B
We're saddened to hear that your time with us was anything less than impressive. We would like to work on improving so please email us at sbusa7504@smokeybones.com, with your contact information and availability, and we will reach out to you directly. Thank you.
Written 12 April 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jim B
Adams1 contribution
2.0 of 5 bubbles
Dec 2023 couples
Smokey Bones used to be my favorite, but I'm not sure I'll ever go again. I went for the first time since the pandemic, and the portion sizes have shrunk dramatically, while prices have gone way up. The burgers are small, the side portions are a joke, and the soup was like half an inch deep. We used to have leftovers, but last time we left hungry. On top of that, none of the food was impressive and delicious like I remember. All of it was bland and boring. It's a real shame because we used to love going to smokey bones as a treat, but it used to have decent proportions, good prices, and the food was amazing. Now it's just overpriced normal food.
Written 6 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Smokey Bones
We're disappointed to read your review, Jim, as we pride ourselves on providing our guests with a flavorful and satisfying meal, and we apologize that this was not reflected during your visit. Our team appreciates your continued patronage, and we'd like to restore your confidence in what we offer, so we hope you'll consider reaching out with your contact information and availability in an email to sbusa7504@smokeybones.com. Thank you.
Written 7 December 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

FindYourWayHome
3 contributions
3.0 of 5 bubbles
Oct 2021 none
Since Covid we have picked up/and or ordered on GrubHub four times. Each time, we were missing one or more items. Sat. October 9th we ordered on GrubHub and were missing the fried pickles and didn't get any BBQ sauce with our our 4 BBQ dinners!? When called, the woman asked if we wanted to come and pick it up. no.
Written 19 October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Smokey B
Our team is disappointed to hear about your takeout experience. We apologize for falling short of our standards, as accuracy and courtesy are important to us. Please email us at sbusa7504@smokeybones.com with your contact information and availability, so we can reach out and discuss this personally with you. Thank you.
Written 20 October 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Steverino-OKC
Oklahoma City330 contributions
3.0 of 5 bubbles
May 2021 friends
Great food, it’s been a while since we could find good pulled pork. We had a fairly large group and everyone seemed to like their food. Service was a little slow and a bit off, it looked like some of the servers were new, which I know it’s hard to hire right now.
Written 14 May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Smokey B
Although we're glad to hear you enjoyed your food, our service should always be just as impressive and we apologize for falling short this time. Your honest feedback is how we improve, and we invite you to send your contact information and availability to sbusa7504@smokeybones.com when you're able. Thank you.
Written 17 May 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

stiffishnickel
Greenwich214 contributions
3.0 of 5 bubbles
Jun 2023 family
First time dining here. Afternoon visit with some out of town family. We tried the loaded fries for an appetizer, they were ok, nothing special. I had the smoked sliced turkey. Nothing spectacular, just average. Everyone else was happy with their meals but not overly impressed. Our waiter did a good job and the atmosphere was nice. Overall it’s just an average dining experience. Prices are a bit steeper than expected especially for an average experience. I can’t see myself going for a second visit.
Written 8 June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Smokey Bones
We're saddened by your comments, as our guests deserve a five-star worthy experience. Our team is interested in working towards another chance with you, so please send your contact information and availability to sbusa7504@smokeybones.com, and we can discuss this further. Thank you.
Written 9 June 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Claudia D
1 contribution
1.0 of 5 bubbles
Mar 2024 family
Poor phone manners! Lousy portions for the price! Rude management talking over our complaints! They also wouldn't honor the military discount for my husband and refuse to open the check, even though another manager told us, they could have! We won't be back! There are better places to have BBQ such as the Dinosaur BBQ in Troy. Stay away from Smokey Bones!
Written 4 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

marc s
Latham4 contributions
1.0 of 5 bubbles
Oct 2023 friends
My friends and I had been going here for happy hour after work for years to chit chat and maybe get some wings. Never had a problem. Not until manager Vincent walked by one day and said we weren't allowed to talk about politics at the bar. Really !??? There's no sign forbidding it and it's a free country . There was no one nearby and we weren't loud. He said if we continued he'd cut us off. Really !??? It's okay,we'll never be back. I've never needed permission to talk with my friends in public before...not starting now.
Written 3 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Smokey Bones
Marc, please know that your feedback is taken seriously. The manager mentioned here is no longer working at this location, and we hope you will consider returning with your friends in the future. If you have further questions or concerns, we can be reached at sbusa7504@smokeybones.com. Thank you.
Written 9 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Stacey L
Whitesboro32 contributions
2.0 of 5 bubbles
Apr 2024 family
As soon as we pulled in, we questioned if we should even enter the building. The outside needs to be painted, some rotted wood needs to be replaced, the door handles should match. Once inside, we saw numerous tables not cleared. The server was friendly and attentive. Our meal was good. By the time we left, only 3 tables were clear for new customers. It was no where near busy and staff was present. It was hard to enjoy a meal with such a disaster around us in every direction. We should’ve left before even going in. Upon using the restroom, the sink was filthy. We won’t be back.
Written 14 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

amanda t
Corinth2 contributions
3.0 of 5 bubbles
Jul 2023 couples
Was told we could not order jalapeño sausage on the side.. did not get drink with the garnishes said on menu.. when asking waitress she was observant .. but instead of bringing a new drink, just brought garnish.. and it wasn’t even right..don’t advertise a drink with extras if your not going to serve it
Written 9 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Smokey Bones
We always want to ensure we're meeting your expectations, Amanda, and we apologize for falling short. Please allow us to discuss this with you in detail by sending us your contact information and availability in an email to sbusa7504@smokeybones.com. Thank you.
Written 11 July 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Travel4502015
Old Chatham15 contributions
1.0 of 5 bubbles
Jun 2023 family
It’s Sunday.. I was here a few days ago.. a staff member when I was here for a wing order on Monday..talked up Sunday brunch that was advertised on every table and bar….There was no brunch available today. Some temporary “manager” who said he didn’t even work here claimed staffing issues and we were out of luck.. there were at least 6 employees shooting the breeze with him about college days- while we couldn’t get service or anything from brunch menu which sits advertised on every table.. . We ordered 10 dollar drinks that had no alcohol.. and some regular bbq that we had a few days ago.. then ordered a pitcher of margarita that came out 3/4 a pitcher full.. 🙄. Now I hate to be a cup half full girl, but some accommodation for not having what they claim to have on sundays -all day!!!!! Ya right…ie.. shrimp and grits..some waffles.. etc.. special meat topped drinks.. Nope. Got attitude- and you’re out of luck. Thanks Smokey Bones. Never coming here for wings or ANYTHING again.. you don’t deserve my business..or anyone else’s.. wish I could take back any previous business I gave u.. there are better places in town. the bill came .. we asked for reg wings in our $40 bone grill.. instead of smoked.. God forbid..this visiting manager has now informed us- the $8 up charge for doing that was our responsibility to know about. The four tiny wings we paid $8 to swap out were dry.. not sure what his attitude was for. Don’t come here. EVER! . SOME of the help are just doing their jobs…but very very bad management.. visiting manager Vince should be fired. He is incompetent and incapable of proper management.
Written 25 June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Smokey Bones
We apologize that we were unable to serve you brunch during your visit. We never want our guests to leave feeling this way, as every experience should be impressive and flawless. Our team would like to personally discuss your feedback, so we hope you will send an email with your contact information and availability to sbusa7504@smokeybones.com. Thank you.
Written 27 June 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Richelle L
16 contributions
5.0 of 5 bubbles
Aug 2021 none
First time eating here. The waitress, Kenzi, was very helpful. My nephew wasn't sure which sauce he wanted for his wings and she brought out some samples for him to try. The food was very good. I had the ribs and they were cooked just right. The place was nice and clean. Would definitely recommend it.
Written 13 August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Smokey B
Thank you for your kind words about Smokey Bones. It is always a great pleasure to hear about new customers like yourself discovering us. We are committed to providing unique quality and flavors that you will enjoy and hopefully keep you coming back. We look forward to serving you again soon. Gratefully, Smokey Bones
Written 23 August 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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