Artesian Restaurant and Wine Bar
457 reviews
#2 of 3 Restaurants in Ojo Caliente$$ - $$$, American, International, Vegetarian friendly+1 505-927-4863+ Add websiteImprove this listing
Hours
Sun
7:30 am - 9:00 pm
Mon
7:30 am - 9:00 pm
Tue
7:30 am - 9:00 pm
Wed
7:30 am - 9:00 pm
Thu
7:30 am - 9:00 pm
Fri
7:30 am - 9:00 pm
Sat
7:30 am - 9:00 pm
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Ratings and reviews
4.0
RATINGS
Food
Service
Value
Atmosphere
Details
Someone from this business manages this listing.
Learn More
PRICE RANGE
$18.00 – $81.00
CUISINES
American, International, Contemporary
Special Diets
Vegetarian friendly, Vegan options, Gluten free options
meals, features
Does this restaurant offer highchairs for toddlers?
Details
About
At Ojo Caliente’s Artesian Restaurant, our chefs create sumptuous cuisine infused with local tradition and flavor. Our seasonal menus feature crave-worthy fare like New Mexico green chile cheeseburgers and salads straight from the Ojo Farm. The Artesian offers omnivore, gluten-free, vegan, and vegetarian options with indoor and outdoor seating (weather dependent), as well as takeout for our guests and the public. **Dinner reservations are required. We recommend placing them before your arrival.**
PRICE RANGE
$18.00 – $81.00
CUISINES
American, International, Contemporary
Special Diets
Vegetarian friendly, Vegan options, Gluten free options
Meals
Breakfast, Lunch, Drinks
FEATURES
Takeout, Reservations, Seating, Parking Available, Free off-street parking, Wheelchair Accessible, Wine and Beer, American Express, Mastercard, Visa, Free Wifi, Discover, Accepts Credit Cards, Table Service
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4.0
457 reviews
Excellent
239
Very good
132
Average
45
Poor
23
Terrible
18
Jennifer B
Atlanta89 contributions
Jan 2020 • none
We have eaten at the Artesian numerous times on our visits to Ojo, the food and service have been fabulous every time. However, when ordering the Green Chile fries this time, I was told they were not Gluten free despite the description of “potato crusted”. I have been told years ago that they were gluten free so I haven’t asked since. Curious why potato flour isn’t used instead of wheat flour? So easy to make gluten free- with all of the GF flour options, probably would turn out even better. I don’t know if the recipe handles changed since years past or not. Such a bummer...
Written 15 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ojowaters
Dear Jennifer B,
Thank you for your patronage and for taking the time to write a review. We apologize for any unclear ingredient information you were given in the past about our green chile fries. The breading is a mixture of potato flakes and regular flour and have never been gluten free. Please feel free to ask ask our current wait staff any questions you may have about items on the menus. We have made changes to our menus recently and have many gluten free, vegetarian and vegan options.
We look forward serving you again in the future.
Sincerely,
Nathaniel Munoz
F & B Manager
Written 22 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TomM1951
South Windsor589 contributions
Feb 2020 • none
We stayed at the Inn, so we had three meals, lunch the day of our arrival, dinner and breakfast the next morning. We enjoyed all of our meals. Breakfast and lunch I would categorize as moderately priced, while dinner is fine dining.
We enjoyed all of our meals, but like any restaurant with a creative chef, the appetizers are often the best and most interesting. The mussels appetizer from dinner is one dish we will remembers.
Service is excellent. A particular appreciation for Patricia, who served us at both lunch and breakfast.
There are some very good wines.
Written 22 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thomas D
4 contributions
Mar 2022 • none
We had dinner and breakfast here. The dinner had very attentive service but the food was average. Breakfast was delicious with poor service.
For dinner I has the shrimp fajitas. When my dinner arrived the plate was not sizzling, as one would expect, but the cast iron plate was hot. The tails were left on the shrimp, so I had to burn my fingers to remove them, or wait until my food was luke warm to remove them. Why isn't this part of food prep? The salsa that came with the fajitas had no heat. I asked the server if there was any other options she said no, but she was able to bring me a bottle of store bought hot sauce which helped a little. My wife ordered the scallops and they were good.
At breakfast we had the blue corn pancakes and they were very good. We were seated at the window and cold air was leaking in, as the window didn't seal well. By the end of breakfast I was shivering and my nose was running from the cold. To top it off, the server ignored us when we were done eating. We finally had to get up from the table and go to the host/hostess station for them to realize that we wanted to pay and get on with our lives.
Written 22 March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ojowaters
Dear thomasdX4101WS,
Thank you for your patronage and for taking the time to write a review. We apologize for the mixed service you received during your dining experiences. Please know that this is highly unusual and that the appropriate management has been made aware. It is our mission to provide all our guests with genuinely gracious hospitality while stewarding and sharing these sacred springs.
We are happy to hear that you enjoyed the scallops and thee blue corn pancakes as they are a long time guest favorite!
Sincerely,
Bob D'Antonio
F&B Manager
Written 28 March 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Laurel W
2 contributions
Aug 2020 • couples
Today we went to ojo caiente in hopes of doing a day pass to the hot springs suggested by our concierge from our hotel in Santa Fe! When we got there we found it to be fully booked and no day passes are available! ( the ladies working at the check in were really un accommodating also) We were bummed but it was all good! We decided to check out the restaurant there before we drove an hour back to Santa Fe! And I’m not kidding this place had the WORST service I have had in a very long time. I try really hard to not judge servers because I’ve been one for 15 years and understand it is not easy! But our waitress was awful. I ordered a turkey club sandwich with truffle fries and the fries came out ice cold. Asked for some new fresh ones and she said she had to take my entire plate away because she had to throw the old ones away? What? I said no I will keep my plate so I can eat my sandwich can you please just bring some hot fries? So we get the bill and she charged us for the fries haha. So we ask for it to be voided because we are not paying for extra fries and she is so rude about it. My boyfriend asks for the voided receipt but after waiting for 15 more minutes... no receipt was given and we were super disappointed with the place in general.
Written 1 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ojowaters
Dear Laurel W,
Thank you for your patronage and for bringing this to our attention. Please know that your experience is highly unusual and that the appropriate Management has been notified. It is our mission to provide all our guests with genuinely gracious hospitality while stewarding and sharing these sacred springs. We sincerely apologize that you did not receive this.
Day guests can utilize our Springs by booking a Spa treatment or a 50-minute private pool. We are fully booked quite frequently since opening in June. In the future please contact our Reservation Department at 888-939-0007 to inquire about availability before driving out. Again, we apologize for any inconvenience and lack of hospitality shown to you.
We hope that you will visit again and allow us the opportunity to provide the Ojo experience we are known for and know we can provide.
Sincerely,
Frank Aldaz
Guest Services Manager
Written 3 August 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sasquatch Eddy
Sitka29 contributions
Dec 2019 • couples
Waiter fumbled a bit and was slightly askew. Mistakenly chose the grilled salad when we wanted the kale salad. First bad choice. The tortilla soup was basically warmed up salsa; not at all what we were expecting. The blue corn muffins were excellent and made up for the appetizers. The lamb and fajitas were pretty good. The waiter was accommodating with providing us a bottle of wine to go when the bar closed just 10 min before we left. The springs were excellent but save your money and go to another restaurant.
Written 3 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ojowaters
Dear Sasquatch Eddy,
We sincerely apologize for our failings during your dining experience. We are grateful that the waiter was gracious about his shortcomings. We thank you for this feedback and want to assure you it will be applied constructively in our ongoing training's. It is our mission to provide all our guests with genuinely gracious hospitality while stewarding and sharing these sacred springs.
We are happy that you enjoyed the blue corn muffins, fajitas, and lamb. They are a favorite! We are sorry to hear that you didn't enjoy the Tortilla Soup. It is also a favorite vegetarian option and is made with the best New Mexican ingredients.
We hope that you will dine with us again and allow us the opportunity to share the Ojo experience we are known for and know we can provide.
Sincerely,
Nathaniel Munuz
Food and Beverage Manager
Written 9 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Caroline C
Corsica14 contributions
May 2022 • friends
We went for my friend’s birthday. We soaked or a few hours and came into the bar/restaurant area around 7pm.
The service was poor. The waiter said the orders would take a long time because the kitchen was overwhelmed. We ordered some chips and salsa to start because that would take less time. The chips arrived 15’ later.
Then we ordered bout entrees . They took 30’, which we kind of expected. But I had to return mine. I had ordered the wild salmon and saffron rice cakes . The salmon was dry and hard and the cakes were burned.
My friend order chicken breasts which arrived almost frozen on her plate . That got returned too.
The waiter didn’t apologize . He asked if he could bring a new one of each. We said no. We ended up ordering the fish tacos which were edible .
We spent 2 hours waiting for food that was barely edible .
My friend laughingly said “a bit arrogant to call yourself artesian restaurant and serve such poor quality food” and I agree.
Written 1 June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ojowaters
Dear Caroline C,
Thank you for your patronage and for taking the time to write a review. We appreciate your feedback and want to assure you it has been shared with the appropriate management. We sincerely apologize for your dining experience. At your earliest convenience, please email us directly at guestrelations@ojospa.com and a manager will contact you.
Sincerely,
Chantry Baker
Guest Services Manager
Written 1 June 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tom H
Santa Cruz402 contributions
Jun 2023 • couples
We made reservations and ate at this restaurant located on-site at Ojo Caliente. It was pretty full already at 5:30 so I was glad for the reservation. The server was top notch, attentive and friendly. I had the rack of lamb which was served with mashed sweet potatoes, broccolini, and a brandy reduced sauce. The two racks consisted of double chops which were tender and delicious and were particularly so when mixed with the brandy sauce. I was at first taken aback by the sweet potato mash but it enhanced the overall taste of the meal. My wife had a big bowl of tortilla soup (I had a cup) and a beet salad. Both were delicious, the soup had lots of content in it such as avocado and had more blended tomato than usual which I found delicious. She recommends the beet salad, it is very large and has lots of ingredients such as nuts and goat cheese. We chose the ice cream for desert and were disappointed to learn that for our $8 we only got one flavor of the three advertised, so our excellent server gave us smaller scoops so we could try all three! I will say that we were in no hurry so the relaxed pace of the delivery of our dishes was welcomed, so give yourself time to enjoy this very nice restaurant.
Written 16 June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carlos Martinez
Dear J7419QKtomh,
Thank you for your kind review and for the reminder that the restaurant is busy and reservations are required for dinner. Making them in advance is key. We are delighted that you enjoyed your meal and were well take care of by our team. We will pass along your praise to them.
Sincerely,
Carlos Martinez
Guest Services Manager
Written 20 June 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
RightTruRvws
Fort Collins191 contributions
Jan 2022 • none
We had two dinners and two breakfasts during our stay here. The food is very good, not spectacular, but for the price and the setting, highly recommend. Had ruby red trout one night and chicken fajitas the next. Clearly good use of local ingredients and flavors, thank you!
Both breakfasts were the basic American bacon and eggs. The cooks excelled with it being served hot and presented well. The servers were amazingly good, we'd particularly give kudos to Josh at breakfast who was so very helpful, but not intrusive. Highly recommend.
Written 29 January 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PurpleMermaidMagic
Farmington114 contributions
Apr 2024 • couples
Went here for breakfast, lunch, and dinner. Two out of the three meals went poorly. The food IS good, but not good enough with the nonsense going on here, like the staff is wandering around aimlessly at times without really knowing what to do in their roles, even though the majority are very friendly.
First, breakfast: The hostess looked at my SO and I like we were an annoying problem to be solved, sat us down. No server greeted us or any water or drink orders for 15 minutes. I watched another couple after us seated and the hostess immediately brought them waters. It took another 5-10 minutes for the server to take our orders. Cappuccino is what I ordered, likely an instant or machine mixed, took another 10. Breakfast arrived, it WAS good, but not enough for the prices they charge or service we provide. I had the avocado toast and SO the chiles relleno Another 20 minutes after we finished, the check arrived, and I had enough time to look at the spa shop and such while SO waited for the check.
Second, lunch: We had massage appointments at 2:00 and went to get takeout from the wine bar a little after 12:00 . Ordered ceviche, mussels, and poblano fries, all from the appetizer menu. It took over an hour to get the food and I had to leave to get ready for the appointment, SO brought back the food which was an order of poblano fries and two burgers, not even close to what we ordered. I wonder who ended up with our order and how that conversation went with the manager.
Ceviche is something you can make in the morning and let it sit for a few hours in the fridge before serving and mussels do not take that long nor do fries, I know this as a former server and a home cook that makes ceviche and mussels on occasion. Food was taken back and refund requested. They obliged. Fine, although annoyed, and nearly late for the appointment. Heard a lot of other patrons upset the whole time we were waiting for our appetizers.
Third, Dinner: I was not expecting much, but the restaurant appears to have a handle on dinner at least. I had the scallops with broccolini and risotto cakes with a pomegranate mimosa and SO the NY strip with mashed potatoes and asparagus. We finally got to try the mussels for an appetizer which are good, and all the dinner was really delicious, but the other two experiences really soured me on the restaurant. This is really one of the only dining options in town, so you either have to go to Taos or Santa Fe for upper end dining. I love this resort and the location is just fantastic, but next time I'll remember to bring easy to prepare food or plan to dine in other locales. The service and food we were provided in Taos was amazing.
Written 21 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ojo Management
Dear PurpleMermaidMagic,
We sincerely apologize for the service issues you encountered during your stay. Please know that your concerns are our concerns, and your feedback has been shared with the appropriate manamgent. It will also be use constructively in our ongoing trainings. We hope that you will dine with us again so that we may share the elevated Ojo experience we are known for.
Sincerely,
Ojo Management
Written 23 April 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ttmreadyfreddy
44 contributions
Feb 2023 • family
The wine bar felt like a snazzy enough place to possibly command $22 for a green chile cheeseburger. I was wrong.
The green chile had no taste and no heat whatsoever. In New Mexico, for heavens sake. My complaint was met with, “We’d gotten so many comments that it was too hot..” my guess is they went with the canned green chile route. The Parmesan truffle fries (additional $5 upgrade) had, you guessed it, next to no truffle oil or Parmesan. I asked for more cheese; what they brought was tasteless. There are low quality ingredients at work here. My feeling is that they’ve got you out in the middle of a culinary dead zone (no similar type eating establishments within a 45 minute drive) and they don’t care. For the $$ they’re getting, that burns.
Written 26 February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Petra T
6 contributions
Sept 2023 • couples
We stayed at the spa for two nights and had booked two dinners at the restaurant because it is the only choice for miles around but ended canceling the second night and driving 45 minutes to Taos rather than eat here a second time. The three strikes: 1) we arrived on time for our reservation (late in the evening, after traveling) and the hostess informed us she would have to put us on the “wait list” and she had “no idea” when our table would be ready. This was not a nice welcome for two hungry travelers who booked the reservation over a month ago. We went to sit in the waiting area. Miraculously, one minute later, she came and fetched us and said our table was ready. (I chalked it up to an inexperienced busser standing in as hostess.) 2. I ordered the little gem salad, which was described as having a mix of Bibb and Romain lettuce, manchego cheese, and “hand torn” croutons. It came, drowning in dressing, with mozzarella balls and store bought croutons. For my main course I ordered the special soup - a green Chile and pork stew - which arrived barely warm. I sent it back. The second soup, hot, was pretty good. My husband ordered the short ribs, a popular main, which were superior to either of my dishes. Finally, 3) the bathroom. Filthy. No soap. Looked like the surfaces had never, ever, been wiped down. This was baffling as the rest of the spa - our room, the lockers, were perfectly clean.
Written 30 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carlos Martinez
Dear PetraT734,
Thank you for writing a review and sharing your feedback with us. We sincerely apologize for the dining issues you encountered. Please know that your concerns are our concerns. We have shared your experience with the appropriate management, and it will be used constructively in our ongoing trainings. We hope that you will dine again and allow us the opportunity to share the elevated Ojo experience we are known for.
Sincerely,
Ojo Management
Written 3 October 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Raimond
Pueblo65 contributions
Oct 2022 • couples
Healthy and delicious. The greens can’t be any fresher, as they come from the Ojo garden,,about 100 yards away…our vegetarian guest stated it was a real good meal! (Being vegetarian is kind like an electric vehicle.) the meals come out like a train, one right after the other, so no delays for anyone. Everyone was very happy with dinner. We were so full and happy, no-one had room for dessert…staff was excellent and did an awesome Job of taking care of our loud, Porsche group…what would I recommend off the menu? ALL OF IT! There is no bad or wrong choice. Make sure you make reservations…..and dress nicely, not in swimming attire…you won’t regret any choice you make…
Written 3 October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carlos Martinez
Dear Ralm0nd,
Thank you for your patronage and for taking the time to write a review. We are so happy to hear that you had a fabulous dining experience. We will pass along your praises to the team. We look forward to hosting you and your friends again in the future.
Sincerely,
Carlos Martinez
Guest Services Manager
Written 10 October 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Romanophile
Santa Fe208 contributions
Aug 2021 • none
Evening meal was very good although the amount of food could have been less. What was disappointing was that the restaurant tried to have something for everyone. In a historic place such as this resort they should draw from native and hispanic cuisines honoring those that settled here and the native Americans that were already here. Before the fire the menu had been much better. This is not about having a Mexican restaurant there it is about honoring the local culture. the menu at the Abiquiue Inn does a good job of this and Artesian should learn from them. Breakfast was not good blue corn pancakes had pinion nuts that were not fresh and the coffee was horrible. Service was good at dinner but not good in the morning.
Written 7 August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ojowaters
Dear Romanophile,
Thank you for your patronage and for taking the time to write a review of your recent dining experience. We appreciate your menu feedback and will pass it along to our team.
We apologize for any food experience you may have had that was less than stellar. Please be assured the it has been shared with the Artesian staff.
Thanks again for sharing your valuable feedback with us. We look forward to hosting you again in the future.
Sincerely,
F&B Manager
Bob D'Antonio
Written 9 August 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SparkeyK
Fayetteville19 contributions
May 2024 • family
What was to be a special Mother/Daughter trip and Mother’s Day treat for my two daughters, turned into an unfortunate fiasco. The customer service was very disappointing.
After receiving the bill I inserted my credit card into a slot in the folder that our bill was presented in. A little later the waiter returned and apologized that my card was apparently lost, he said, it was a blue card, right? He told us they were looking for it. As it turned out the card was never found. We were told to check back tomorrow and a thorough search would be made. Upon returning the manager told us security reviewed the tapes and the card was not in the folder. We asked to see the video and were initially refused. They said he never put the folder down at the processing station upon seeing my card was not in it. My card was absolutely in it as witnessed by my daughters. I had to stop payment on the card and then cancel it after waiting to see if it would eventually show up. We insisted seeing the video which really confirmed nothing one way or the other. It was very dark due to low lighting in the restaurant. The camera was behind me so it was impossible to see me insert the card. It did show me handing the card to the waiter and even the security man confirmed something was sticking out of the folder. It was impossible to tell what it was. They did not back down which insinuated I never included the card.
Because of this, a relaxing, enjoyable trip turned into a frustrating, stressful experience. My daughter had to put everything for the remainder of our vacation on her card. They charged the full price of the $172 bill to our room plus a generous gratuity. They finally removed the gratuity and I would have thought at least given a discount on my bill but nothing was done. If they had split the bill, this would have been the fairest outcome.
In addition we had to return to this restaurant the next night because of lack of restaurants in this secluded area. My daughter’s appetizer was brought out with the entree. The waiter apparently forgot about it.
Written 13 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ojo Management
Dear sfwalton,
We regret this unfortunate situation occurred. We understand how frustrating it must have been for you and how it impacted the rest of your stay. We want to assure you an immediate and extensive investigation for your card was conducted. Please be assured that your server has been a trusted team member at Ojo Caliente for quite some time and adheres to the highest possible standard of ethical conduct. We apologize for how this inconvenience affected your stay.
Sincerley,
Ojo Management
Written 16 May 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Coloradotreker
Wetmore68 contributions
Apr 2024 • couples
We're fairly frequent visitors to Ojo Caliente and we always look forward to dining at the Artesian. During a recent stay, we enjoyed two dinners there, and were fortunate enough to have Zak as our main server. He was professional, knowledgeable and friendly, and made our overall experience even more special. The staff is always accommodating, and the diining options are all well-prepared and quite tasty. Plus they have a good wine selection. Looking forward already to our next visit!
Written 9 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ojo Management
Dear Coloradotreker,
Thank you for this kind review. We will pass along your praises to Zak and the team. We look forward to hosting you again in the future.
Sincerely,
Ojo Management
Written 17 April 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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