I dine in or order from here often. It’s never a nice experience, but yes I keep doing it because the food is usually good. Not anymore, tonight will have been my last time. I called the restaurant to place a to-go order with my...gift card, they say sorry we don’t accept phone orders, you must order online. Alright, I go online, but the gift card doesn’t work. I call the customer service who tells me that this gift card can be used in-store only. So I go to the restaurant to place my to-go order and use my gift card, they say sorry you have to call your order in over the phone!! I explain that I had tried and the hostess said sorry go out to the parking lot and call us. Alright, I try it, rings for 5 minutes and then hangs up on me. Unbelievably frustrating. Now, because of my frustration, the hostess can magically let me in to order from a human being. Wait for 45 minutes out front in the freezing cold, never receive a text that my order is ready. I ask an employee to check among the clearly visible dozens of take-out orders lined up on a table, and magically, my order had been there. Who knows how long it was sitting there getting cold. Well, it was long enough for my food to be cold and soggy when I got home a few minutes later. Glad I didn’t wait for the text as they push you to do- last time (another bad experience) the text came in the day after... this all is so frustrating when you just want dinner and spend $94 on it, I won’t be back again, not worth it.More