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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$11 - US$30
CUISINES
American, Bar, Grill, Contemporary
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Reviews (104)
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104 results
Traveller rating
68
22
7
6
1
Traveller type
Time of year
LanguageEnglish
Traveller rating
68
22
7
6
1
Show reviews that mention
All reviews spring rolls crab cakes piccata the grill wonderful evening fried to perfection family dinner our waiter numerous times in town fast food brandy
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Reviewed 1 week ago

First time visit. I was fooled by the good reviews. I'm sure Grill has had good days with good meals, but not during this visit. I ordered the Cajun Spicy Chicken with Crawfish Sauce over a bed of Gouda Cheese and Jalapeno Grits. Sounds deletible...right. Although the presentation looked tasty when it arrived, I couldn't tell whether the chicken was chicken or pork chop. It was perfectly seasoned, but was overcooked and chewy. It was about 3/8" thick and was almost perfectly flat like it was cooked on a flat grill under a press. The sauce was one of two reasons for the upgrade from one star to two stars. The grits tasted fair, but were dry and lacked gouda cheese. I try not to complain and should have called the manager on duty or the kitchen manager, but I didn't. My wife's skewered steak was bland, however the aspergas was perfect. The to-go berry cobbler was so sweet, we couldn't eat it, seriously. Way too much sugar and barely any crust. The waitress was the second reason for upgrade from one star to two. She was very attemtive. Meal was $60 before tip. A real let down. It will take a miracle to entice us to try it again.More

Date of visit: June 2021
Helpful?
Shannon M, Other at Jackson Square Grill, responded to this reviewResponded 5 days ago

mtmorrissey, Thank you for leaving this review. I do apologize that your visit was not up to our normal standards. I am passing along all of your concerns to the executive chef, and we will be looking into everything that is listed. I am happy...More

Reviewed 13 June 2020

The Grill reopened with no $3.00 Bloody Mary's nor a happy hour on Sunday. But, this is the place to go for overpriced Aristocrat (their well brand) drinks any day!!!More

Date of visit: June 2020
Helpful?1  
523shannonb, Other at Jackson Square Grill, responded to this reviewResponded 16 June 2020

Thank you for the review . We will take your suggestions under consideration and do our best to incorporate some of your ideas. We value all of our customers and always take their feedback to heart. We discontinued an afternoon Happy hour on Saturday and...More

Reviewed 14 March 2020 via mobile

I had the pepper jack cheese sticks and they were fried to perfection Amanda was a great sever refilling our tea several times my daughter enjoyed her spring rolls as well Great food great service will be back

Date of visit: March 2020
Helpful?
523shannonb, General Manager at Jackson Square Grill, responded to this reviewResponded 25 March 2020

Thank you for your wonderful review! We are so happy that Amanda gave you such great service and that you enjoyed our spring rolls and pepper jack fried cheese! We hope to see you again soon!

Reviewed 24 February 2020

We were in town for a funeral, and the cousins were looking for a place to eat. I suggested Jackson Square Grill because we have eaten at the Central Station Grill in Starkville numerous times while visiting grandchildren at State. We have taken large groups...and always had a good experience. The Jackson Square Grill did not disappoint! Chris, our waiter, did an excellent job of taking care of us! Everyone ordered something different, and every dish was great. We really enjoyed the food, atmosphere, and superior service provided by Chris! He gave us a delightful surprise at the end of the meal. Thanks for a wonderful evening!More

Date of visit: February 2020
Helpful?
523shannonb, Other at Jackson Square Grill, responded to this reviewResponded 7 March 2020

Thank you for taking the time to write such a wonderful review! I am so happy to hear that Chris took excellent care of you and that each unique dish was enjoyable to all! We are so happy that you enjoy our Starkville location as...More

Reviewed 22 February 2020 via mobile

Brandi our waitress was fast with a great attitude and personality order was taken quickly and did great job at recommendation on food choices

Date of visit: February 2020
Helpful?
523shannonb, Other at Jackson Square Grill, responded to this reviewResponded 7 March 2020

I am so happy that Brandi gave you such fantastic service and recommendations! Thank you for the excellent review and we hope to see you back again soon!

Reviewed 4 February 2020

Had a late lunch at the Grill last Friday and it was excellent. I love chicken piccatta and Brandy said that their's was awesome...she didn't exagerate. It was the best I've ever had. It was only surpassed by the service from Brandy.More

Date of visit: January 2020
Helpful?
523shannonb, Other at Jackson Square Grill, responded to this reviewResponded 5 February 2020

Guide192764, First let me thank you for Dining in with us, Secondly, THANK YOU for such a great review. I am passing your praises along to the chef and kitchen staff of how much you enjoyed the Chicken Piccatta. I will Be sure Brandy gets...More

Reviewed 23 January 2020

Some friends from work brought me here for my first time and it was great! Brandy gave me great service and asked if I was impressed to please make a review. After her suggestion of crab cake topped gumbo, I had to try this too...😊More

Date of visit: January 2020
Helpful?
523shannonb, Other at Jackson Square Grill, responded to this reviewResponded 27 January 2020

James19812020 , So happy that your friends brought you here for the first time, and even happier that Brandi was able to take such excellent care of you during your visit. The Gumbo is one of our newer items, and the addition of the crabcake...More

Reviewed 19 November 2019 via mobile

Service was fast & friendly, atmosphere was excellent. Ordered the Ribeye Steak Sandwich, loved it. Great lunch stop.

Date of visit: November 2019
Helpful?
523shannonb, General Manager at Jackson Square Grill, responded to this reviewResponded 25 March 2020

Thank you for taking the time to leave us such a great review! So happy to hear you enjoyed our ribeye steak sandwich and we hope to see you again soon!

Reviewed 5 November 2019 via mobile

Friendly atmosphere; very accommodating to the needs of our family. Good, tasty food! Our waiter was great

Date of visit: November 2019
Helpful?
523shannonb, General Manager at Jackson Square Grill, responded to this reviewResponded 25 March 2020

Thanks for the great review! So happy to hear you enjoyed everything and we hope to see you again soon!

Reviewed 31 October 2019 via mobile

Looking for a restaurant on a Sunday evening? We found a place. Jackson Square Grill. Two couples looking food that was not fast food, but not your everyday type restaurant either. Good variety. Moderately priced. Bloody Mary special on Sundays. When we return to Columbus,...we’ll eat here again.More

Date of visit: October 2019
Helpful?
523shannonb, General Manager at Jackson Square Grill, responded to this reviewResponded 25 March 2020

Thank you for the awesome review! So happy to hear you enjoyed everything and we can't wait to see you again!

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Questions & Answers
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c0pl1
22 February 2020|
Answer
Response from TracyW610 | Reviewed this property |
No. Jackson Square Grill is like a Chili’s or Applebee’s. Just local.
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Frequently Asked Questions about Jackson Square Grill

Yes, Jackson Square Grill offers takeaway services.

Yes, Jackson Square Grill offers delivery services.

Jackson Square Grill is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 5