The Melting Pot

Someone from this business manages this listing.

#6 of 22 Restaurants in Bedford$$ - $$$, American, International, Vegetarian friendly

+1 781-791-0529+ Add website

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Hours

Sun

3:00 pm - 10:00 pm

Mon

5:00 pm - 10:00 pm

Tue

5:00 pm - 10:00 pm

Wed

5:00 pm - 10:00 pm

Thu

5:00 pm - 10:00 pm

Fri

4:00 pm - 10:00 pm

Sat

3:00 pm - 10:00 pm

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Ratings and reviews

3.5

140 reviews

#6 of 22 Restaurants in Bedford

RATINGS

Food

Service

Value

Atmosphere

Details

Someone from this business manages this listing.

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PRICE RANGE

$45.00 – $90.00

CUISINES

American, International

Special Diets

Vegetarian friendly, Gluten free options

meals, features

Location and contact

213 Burlington Rd, Bedford, MA 01730

+1 781-791-0529

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Is this restaurant good for lunch?

Yes

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About

Located down the street from The Burlington Mall, our Bedford restaurant location features an indulgent fondue menu that is perfect for any occasion: a night out with the girls, a get-together with friends, family or business colleagues, or a romantic evening sharing strawberries dipped in chocolate with the one you love.

PRICE RANGE

$45.00 – $90.00

CUISINES

American, International

Special Diets

Vegetarian friendly, Gluten free options

Meals

Dinner

FEATURES

Reservations, Private Dining, Seating, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Table Service, Gift Cards Available

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3.5

140 reviews

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Average

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Terrible

michelewaz

Woodbridge53 contributions

Not what I thought it was going to be

Jul 2021 • family

The experience and concept are fun: however the food was very subpar. For the cheese dip it would be so much better with crusty bread. The bread they provided seemed old and not very good. The main meal was awful. The only thing I liked was the dessert. I was shocked when we got the bill. $200 for three of us😩. I would not go back unless it was just for dessert. The service was good, but the bad food and high price tag would led me not to recommend to others or visit again.

Written 3 July 2021

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

kathleen a

Tyngsboro31 contributions

Birthday Celebrations

Feb 2020 • none

We were a party of 6 celebrating 3 birthdays. Because there was six of us, we had two pots. For the cheese we selected the Wisconsin Chedder and the Fiesta.. both delicious! Most of us order the Classic for the protein, and it was all super fresh and full of flavor, we all had beautiful fresh salads.. Both our cooking liquids were also very good, And of course there really isnt anything better then chocolate fondue... which was decadent. It is slow between courses, but we liked the break from all the food.. Our waitress (it was either Michelle or Melissa) was great!!! Manager also came and checked on us twice.. Excellent service.. It is pricy.. but for us, it is a special occasion place.. not a quick, grab a bite.. very much enjoyed by the whole family.

Written 24 February 2020

S556QQbrians

Hi Kathleen! Thank you very much for taking the time to review the restaurant! We are so happy you enjoyed your birthday celebrations with us and we look forward to the next event that brings you in! Cate Pedreschi Asst. GM/Owner

Written 24 February 2020

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Pam C

Benton232 contributions

I am not a fan yet

Oct 2019 • business

Don’t get me wrong, the food was so fresh. Also Justin was a great waiter. But it was my first time and I didn’t realize I cook my own food. Hey I do that at home. We choose the broth and didn’t get any flavor into our meat. Just not the best! Great place for conversations .

Written 12 October 2019

CateP34

Hi 362pamc! Thank you for reviewing our restaurant. We appreciate you taking the time. I will definitely pass along the nice compliment to Justin. If you chose the court bouillon cooking style then that it is definitely the mildest flavor for your entree. If you like a bolder flavor I would definitely suggest either the Coq Au Vin or Mojo styles. Or I would get the Oil or Grill with food that has been marinated as these cooking styles really enhance the flavors that are already on your meat. We would love for you to come back and try these suggestions and let us know what you think. Thank you! Cate Pedreschi Asst. GM/Owner

Written 5 November 2019

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jillian S

Stoughton142 contributions

We were kicked out mid-meal

Mar 2021 • none

I wanted to treat my boyfriend to what I thought would be a nice dinner experience for his birthday. He had never been here before and it had been at least 20 years since I had been here. I looked on their website and saw that reservations were required, so I made the reservation a week before and the woman on the phone was extremely nice. The night of our reservation we enter the restaurant and see they have a sign posted that there is a 90-minute time limit for each reservation (that wasn’t posted anywhere on their site). Our night started off great, the waitress was very nice and had to explain a little further how the process worked in understanding the menu. The restaurant and restrooms were clean. We were seated in an area which, at first, we had to ourselves though shortly after there was a family seated in the booth directly behind us and they had misbehaving toddlers the entire time. If the restaurant is trying to social distance, I don’t know why they were seated directly behind us. We were recommended the complete fondue experience for 2. My boyfriend and I were almost done eating our entrée when our waitress came over and said “Unfortunately there isn’t enough time and you’ll need to take your dessert fondue to go.” I look at her in confusion. “You arrived at 4:04 and it’s now 5:20. Your time limit is almost up and there isn’t enough time for the dessert.” I saw the time limit sign when I walked in but really?? Kicking out customers that aren’t even done with their meal yet and are paying a lot of money! I told her we don’t live together so it’s pointless to have it to go since we can’t enjoy it together. She gave me a raincheck coupon to come back for a free dessert fondue. Why recommend the complete experience when there’s not enough time to have that experience? We were already there for 90 minutes so what’s another 15 minutes to finish our meal? When we left not a single person was waiting at the door to be seated. The restaurant had far too many empty tables. There was absolutely no reason to kick us out. The food was good, yes, but the experience was completely ruined by this ridiculous time limit rule. I understand Massachusetts has put a time limit restriction on dining, but again, there was no one waiting to be seated. The only reason I would go back is to use the coupon because I’ve already spent the money for it, otherwise I have no intention of ever returning. Maybe increase the time limit to 2 hours? Or enforce that rule when the restaurant is busy? I live 45 minutes away from the restaurant without traffic and my boyfriend lives 1 hour 20 minutes away without traffic. It’s almost not even worth it to go back for just the dessert.

Written 14 March 2021

Brian S

Hi Jillian, Thank you for taking the time to review the restaurant. I am terribly sorry that you felt you were being kicked out, that certainly is not our intention! Sadly, as you mentioned, Massachusetts does have a 90 minute mandate for restaurants at the moment, which we would absolutely prefer to be done with. We actually love our guests to be able to stay and enjoy their meal, as the experience here is relaxed. In fact, we expect that a party of 2 would stay for around 2 hours and usually leave about an extra half hour on top of that between reservations, prior to the Government mandates, so that our guests never feel rushed. We are abiding by the requirements for spacing of tables, so I am assuming that you were sat at one of the booths that have either a full wall in between them or a divider that goes up 6 feet. I am sorry about your experience, but please know that we are definitely trying to run our business as smoothly as possible given the circumstances and as you know we are not quite similar to other restaurants, where being out in 90 minutes is normal. We would love for you to come and visit us again, hopefully when we are able to be open fully without any restrictions and see that we are able to operate quite differently. Thank you for your time! Cate Pedreschi Asst. GM/Owner

Written 6 April 2021

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

John B

4 contributions

Refused service

Sept 2021 • couples

We had been to a Melting Pot in Gatlinburg, TN and absolutely loved the experience. We had decided to visit the Bedford-Burlington location, and found it not as nice. Nonetheless, as a birthday gift to my fiance, we drove over an hour to try again. We were unpleasantly surprised when we were told before 6pm that they were "booked for the evening" and would not be able to accommodate a table for 2. Others in the foyer also seemed surprised, and one gentlemen stepped around the corner and asked the hostess about all of the empty tables. He was told they only had 4 servers working, and they were turned away as well. Without any offer to make a future reservation or other customer friendly overture, it seemed obvious that this location was simply just not interested in our business. It must be nice to have the luxury to turn away business, I guess I'll be spending my hard earned money elsewhere in the future, as we had to on this occasion. And to think, I used to tell other people about them. You can bet I will be now as well.

Written 25 September 2021

itsWanda

Boston395 contributions

Dads Birthday Dinner

Sept 2021 • family

Pre-Covid I worked around the corner from the restaurant and my coworkers raved about the Melting Pot so it took a few years to finally visit :) Took the family out to celebrate my dads birthday. Our waitress was amazing and was with us at each step of the cooking process and recommended cooking styles based on everyone’s choices. We are all had a great time and most likely we will be coming back again. The portions was just perfect (again because our waitress was amazing and recommended to not overdue it etc).

Written 23 September 2021

Bella

Boston171 contributions

Never coming back

Mar 2023 • friends

I have never experienced a worse dining experience. All four of us did the 4 course special, the three cocktails we got tasted like syrup and could not drink them, the cheese fondue… the bread was stale, the vegetables were sub par, the Caesar salad was not great, the meat platters we got for the entrees… just no words, the chocolate fondue was ok but some of the treats it came with were sub par. It is unfortunate because our waitress was nice but the food quality was awful. We spent a total of $160 per couple, ($320 total) if this was an actual good meal I could justify that but given that we didn’t even want to eat most things it was a huge waste of money. We felt unwell after the dinner. Will never ever come back.

Written 24 March 2023

D H

2 contributions

18th Birthday Celebration!!!

Jun 2022 • none

I visited The Melting Pot in Bedford, MA for my grand daughter's 18th birthday last night. The entire experience was outstanding for our party of seven. The food was absolutely delicious. Our waitress, Leah, provided excellent service. The manager even stopped by to say Happy Birthday. This is a very cheery restaurant and it was obvious to me that the people working there enjoy their jobs.....all friendly hello's from the hostess, the bartender and the other waitstaff. Just a last note, I am in the medical field and so very picky about cleanliness, especially since COVID. The Melting Pot in Bedford, MA met all my extremely high expectations !

Written 18 June 2022

Camilla M

1 contribution

Birthday celebration

Jan 2022 • family

My daughter and I are having a blast at the melting pot with Charlie! He is the absolute best waiter!!!

Written 16 January 2022

The Melting Pot B

Good evening! Thank you so much for the 5 stars and for taking the time to let us know how great Charlie is! We will definitely let him know that he got an awesome shout out!!! Come and see us again soon! Cate Pedreschi Asst. GM/Owner

Written 24 January 2022

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Ann W

Beverly14 contributions

Excellent service!

Jan 2022 • family

Our waiter, Charlie, was very helpful and made great suggestions about what to order. He was friendly and humorous. We look forward to our next visit to the Melting Pot.

Written 16 January 2022

The Melting Pot B

Good evening! We are so glad you enjoyed your evening here and thank you for taking the time to let us know! We will definitely let Charlie know how much you enjoyed his service! We hope we get to see you again soon! Thank you! Cate Pedreschi Asst. GM/Owner

Written 24 January 2022

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

marawhitman

West Hartford54 contributions

Excellent restaurant

Jul 2021 • family

We had a very enjoyable meal. Going to Melting Pot is like going out to a show. A nice return to pre-pandemic times. Looking forward to our next visit.

Written 23 July 2021

brodyh

We are so glad you enjoyed your evening here. Thank you so much for taking the time to give us a great review! We look forward to seeing you again! Cate Pedreschi Asst. GM/Owner

Written 26 July 2021

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

janstjoseph1

Pittsburgh57 contributions

Food was over priced, and taste was not there.

Dec 2018 • family

Two people $150.00 very small portions and cajun seasoning was not true cajun seasoning. Took a very long time to get refills on drinks.

Written 18 October 2019

CateP34

Hi janstjoseph1! Thank you for taking the time to review our restaurant. I am sorry that you felt that the food was overpriced. We do feel that we are comparable to other restaurants in the area if you ordered a four course meal plus drinks. We do use a cajun seasoning brand, but is there a brand that you usually use that you enjoy? We love any suggestions that our guests can provide on foods that they enjoy. We would love for you to come back and try us out again and perhaps we could give you some suggestions of food that would be more filling. Thank you! Cate Pedreschi Asst. GM/Owner

Written 5 November 2019

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

HIDHFM

36 contributions

Fun Business Dinner option

Sept 2019 • business

We travel quite a bit for work. It is nice to have an option for dinner where we can continue the conversations after work and not feel rushed. The Melting Pot provided enough options from gluten free to veggies for everyone in our party.

Written 8 October 2019

CateP34

Hi HIDHFM! Thank you very much for taking the time to give us such a wonderful review! We really appreciate it! We look forward to seeing you again! Cate Pedreschi Asst. GM/Owner

Written 5 November 2019

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Charlie M

Groton64 contributions

Sunday evening

Oct 2019 • none

My fiancee had eaten here before and want to celebrate your anniversary here. I must say it was a great choice. We arrived a little early for your reservation and had a cocktail at the bar. The bartender was nice and helpful. We were seated at the time of your reservation and since this was new to me the waitress explained everything. We had a nice little private table for two that was secluded from the others which are nice for it was a celebrate of us. We had a four-course meal. The waitress explained all our options for each course. Each course was prepared with fresh vegetables or meats and the pots were prepared right at our table. This was a great restaurant for couples with private tables. There are more open larger table is needed. Be aware that this is not a fast meal which for us was just what we wanted. A nice relaxing time together to enjoy a meal.

Written 7 October 2019

CateP34

Hi Charlie! Thank you very much for the fantastic review! We are so glad that you chose our restaurant for your celebration! We hope to see you again soon! Cate Pedreschi Asst. GM/Owner

Written 5 November 2019

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Polloloco978

1 contribution

Service takes wait too long nobody has 3+hours for dinner

Aug 2019 • couples

Service takes way to long!!!We sat down at 8pm and it took over 30mins for our server to atleast say hi to us. Another 30 mins to get our cheese. Then another 30 mins to get our lil salad that takes less than a minute to put together. Another 30 minutes for the meat which is raw meat for godsake. The dinner took over 3 hours and we didn't even have desert. We couldn't take it any longer our butts were hurting from sitting down for so long. The majority time your just drinking water waiting for your server. Their is absolutely NO reason why it should have taking this long the restaurant was empty and all the food is serve raw for you to cook yourself at your table.

Written 22 August 2019

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THE MELTING POT, Bedford - Restaurant Reviews, Phone Number & Photos