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2
Fri, 24/05
20:00

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RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
American, Steakhouse, Seafood
Special Diets
Gluten Free Options
Meals
Dinner
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meals, features, about
Reviews (111)
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Traveller rating
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9
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All reviews steak salmon crackers top notch water glasses great food and service server casino parmesan
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Reviewed 23 November 2023

UNBELIEVABLE bad service, after placing our food and drink order at 7:30 we waited and waited and waited until 8:15 to finally get up and leave. No waiter, no drinks, no food, no service. They were not crowded. I had time to count all 9...tables that had people sitting. Not busy at all. No manager came by, no server came by, NOBODY. Then when we got up the server came over and had a meltdown. Still no manager, no service, no food. "THE REVIEWS OF THIS PLACE MUST BE WRITTEN BY BELTERRA THEMSELF.More

Date of visit: November 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 October 2023

Excellent service and food. Atmosphere was nice. They could use a few more chicken and pork options.

Date of visit: September 2023
Helpful?1  
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Reviewed 30 April 2023

Had a wonderful filet, done perfect and great service from Amber, everyone makes you feel like a king.

Date of visit: April 2023
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Reviewed 24 April 2023

Had 7:00 reservations. Restaurant was basically empty. The host was nice but seated us directly behind a large table of 10 with less than 2 feet from the backs of people. The server came to our table filled up water glasses came back and literally...threw bread and butter onto the table. At this point still had not said one word to us. We walked. Missed out on a great tip. 25% of what would have been a $200+ bill.More

Date of visit: April 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 July 2022 via mobile

Food was excellent server was great nice restaurant. Can’t say much for the Casino but dinner was excellent

Date of visit: July 2022
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Chris J., Marketing at 19 Steak & Seafood, responded to this reviewResponded 4 August 2022

Thank you for your feedback and your 5- star review! We can't wait to welcome you back again soon!

Reviewed 6 March 2022 via mobile

The service here was top notch. The food was ok. The steak was slightly over done. They in house make their own Parmesan crackers that were excellent! The crab did was really good. Salmon decent. The chocolate cake moist and deliciously rich. The price a...bit high for food quality. The atmosphere is an interesting mix of golfers, gamblers and daters. Definitely not a dress code required for the fancy look of the place. A reservation is a must. And they were running out of menu items fairly early in the evening and more as the night went on.More

Date of visit: March 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chris J., Guest Relations Manager at 19 Steak & Seafood, responded to this reviewResponded 11 May 2022

Thank you for your feedback and your review. We will be sure to share your comments with our team. If you would like to speak with us further, please reach out to us directly through our property website.

Reviewed 3 August 2021

Very disappointed in the food and service. Waiter took our drink order, I ordered a Bloody Mary and my friend asked for a martini. He stopped back and asked "You ordered a gin and tonic, right?". He got it straightened out, brought the drinks and...took our food order. He didn't come back to our table for at least half an hour. We waited close to 20 minutes for the food, which someone else brought. I needed pepper, my friend wanted another drink but no one checked on us. The waiter finally came back when we were half done with our food and seemed offended when I said I thought he had left. He finally brought my friend another drink, put it on the table and said "Here you go, sweetie". She was not happy about that. Food was no where near worth the price. We both ordered the seafood alfredo, for $47. Smallish portion with 2 shrimp, 2 scallops. Shrimp was tough and overcooked. Scallops were okay. Alfredo sauce was in big clumps, not coating the fettuccini. We also ordered an order of asparagus, which was decent. All in all we could have gotten a much better dinner at Red Lobster. $157 for poor service and barely mediocre food.More

Date of visit: August 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 April 2021

Although the steak was perfectly cooked and tasted superb it was served cold , as well as the asparagus. Everything was good if you like cold. I didn't eat it I just put it in the to go box and carried it to the room..... 18 ounce new york strip, asparagus, salad and dp. 84.00. way over priced.More

Date of visit: April 2021
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Reviewed 25 January 2021

The menu posted online is not the menu offered. We ordered a bottle of wine. It was dropped off at the table, but never opened. We made it through the appetizer, and still not able to drink our wine.

Date of visit: January 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 August 2020 via mobile

The food was amazing. Scallop dinner and the steaks where perfect! Get the side dinner to share; Brussels sprouts. Their service was 2nd to none, thank you, Jennifer! She brought a beautiful, and awesome dessert for our anniversary!!!!!

Date of visit: August 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
adrianmcdole, Guest Relations Manager at 19 Steak & Seafood, responded to this reviewResponded 12 September 2020

Thank you for your feedback and review! We hope to welcome you back again soon, William!

Reviewed 6 February 2020 via mobile

Right off the decor is lovely so it lets you know the meal you about to have will be too. The wait staff is efficient and knowledgeable about what's on the menu. Of course its a steak house so steak it is. I had the...Signature salad with a New York strip steak cooked to perfection. Medium. I split the baked potato with my husband (they are huge) even sharing it was enough.More

Date of visit: February 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
adrianmcdole, Other at 19 Steak & Seafood, responded to this reviewResponded 7 February 2020

Thank you for your feedback and your 5-star review. We are absolutely thrilled to hear that you enjoyed your recent dining experience with us, and we can't wait to welcome you back soon! Thank you again for being our guest.

Reviewed 2 February 2020 via mobile

Great aged steaks and service. You have to try the food here at least once. Really great good. Crab cakes were good, but compared to the rest of the food, it was a let down.

Date of visit: February 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
adrianmcdole, Other at 19 Steak & Seafood, responded to this reviewResponded 5 February 2020

Hello David. Thank you for your feedback and your review! We're thrilled to hear that you enjoyed your meal, and we hope to welcome you back soon!

Reviewed 28 October 2019

We spent the first evening at the bar enjoying after dinner drinks and the second evening having dinner at 19. The wine selection is excellent. Service both evenings personable, friendly, knowledgeable and we never felt rushed. We enjoyed the shop salad, kale salad, scallops and...petite filet. Everything we ordered was delicious and we will definitely visit again.More

Date of visit: October 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chris J, Guest Relations Manager at 19 Steak & Seafood, responded to this reviewResponded 12 November 2019

Thank you, Kelly, for your feedback and your review. We are happy to hear that you enjoyed your meal with us overall, and we look forward to welcoming you back soon!

Reviewed 27 October 2019 via mobile

We eat here a few times a year. But on Valentine's Day you can get a Couples special. It can be very romantic or just casual. Whatever you prefer. The food especially the steak and mac are delicious. Appetizer, they give you bread and the...best butter you will ever taste!!More

Date of visit: February 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chris J, Guest Relations Manager at 19 Steak & Seafood, responded to this reviewResponded 12 November 2019

Thank you for your feedback and your exceptional review. We are thrilled to hear that you enjoyed your recent meal with us, and we can't wait to welcome you back soon!

Reviewed 22 October 2019 via mobile

Wonderful Staff, Excellent Food and Service. Had the prime rib and it’s really good. Definitely will be back!

Date of visit: October 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chris J, Guest Relations Manager at 19 Steak & Seafood, responded to this reviewResponded 12 November 2019

Thank you for your feedback and your excellent review. We are thrilled to hear you enjoyed your meal with us, and we can't wait to welcome you back soon!

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Questions & Answers
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Tnbaker379
30 December 2015|
Answer
Response from PennNationalGaming | Property representative |
We do not have a strict dress code at 19 Steak, but this is a fine dining restaurant. Pants and a collared shirt for men, pants/dress/skirt and blouse for women is perfectly suitable!
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19 STEAK & SEAFOOD, Florence - Menu, Prices & Restaurant Reviews

Frequently Asked Questions about 19 Steak & Seafood

19 Steak & Seafood is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4.5