Waitress was great but the food was horrible. We went around 7 pm and most of the order was wrong, cold and undercooked. How in Gods name can you screwup Mac and Cheese so bad. We were all sick later that night.
Waitress was great but the food was horrible. We went around 7 pm and most of the order was wrong, cold and undercooked. How in Gods name can you screwup Mac and Cheese so bad. We were all sick later that night.
Family went to this location for dinner while we were staying overnight at one of the local hotels. Place was pretty busy at the time of our visit. We were greeted and seated by the hostess pretty quickly, but there weren’t many tables available. Waitress...was polite and friendly, but service was very slow and sporadic. Also had issues with things not being delivered to our table or arriving very late. Appetizer was very delayed, and drink refills had to be requested three times before getting anything. The actual food was decent but somewhat disappointing. My bacon chicken ranch was missing half the of the ingredients that were supposed to be included on top (i.e., onions, ranch, etc.). Seems like the cook melted the cheese and forgot most of the rest. My younger daughters miniburgers were very overcooked and dry. Feels like they finished them earlier and let them sit while everything else was being prepared. Not worth the money or dining experience, especially compared to many other Cracker Barrel locations that we’ve visited. Would like to believe that busy night contributed to problems, but other reviews seem to indicate more of an ongoing trend.More
We had an older but rather inexperienced wait person. Brought biscuits but no plates or napkins. My Southern Fried Chicken was overcooked on the outside but still had pink meat on the inside of the leg and thigh. I was afraid to eat the breast....The “loaded hash browns” were served incomplete. Just hash browns with a slice of cheese melted on top. We had to request napkins twice before some were brought near the end of the meal. We were not offended refills. After reporting our concerns we were asked if we would like to tell the manager. Said yes but mgr. never came. At checkout I told cashier and she summoned a mgr. but one never came.More
Nice environment, good organization and idea. Good food. Nice service. I will come back …there’s written “it’s like home” and it’s true
We have long been fans of CB. Our dinner this past Tuesday was in celebration of my husband's 72nd birthday. It was just awful. When we arrived the restaurant was less than half full. Still very slow service. Even our server did a sub-par job....Service was slow. She brought the wrong drink to me TWICE. She really did seem confused. Hubby's food was horrid. It had obvious been sitting waiting for pickup and his pinto beans had a dried crust on them as did his dumplings. HORRID. I had breakfast. The eggs were cold, the bacon was barely cooked and the apples were barely warm. The biscuits were super small and didn't taste like the ones we have come to expect. We were with friends from the area and we did not want to complain and ruin our time together. BUT this was just a very very bad experience.More
The portions here keep getting smaller and smaller. Also, only one lady on the register. When I spoke up and asked if anyone else could open a register they all got an attitude with me and said they were not trained on the register. There...were 5 other ladies standing around talking. Love the food but this portion game is going to cost cracker barrel to go the way of many bob evans restaurants. CLOSINGMore
We were traveling and tried to phone in a carry out order at 8:15 pm. No answer. We called again 15 mins later and tried to place a carry out order at 8:32 and were told that it was after 8:30 and the kitchen said...no. They close at 9. If you don’t want to service guests after 8:30, Indicate that somewhere. But to not accept an order that would have been picked up by closing time is unreasonable. We will look elsewhere when traveling from now on.More
Was seated longer than we should’ve been before being greeted, initial drinks took a very very long time as well. The seasonal watermelon lemonade is delicious, just a hint of sweetness. How does Cracker Barrel run out of soup on a Saturday at 4? The...food ordered was good, our server overall was lacking.More
Grandpa's country fried breakfast- chicken was dry, potatoes were overcooked and dried out. The apple and grits were good. The pecan pancakes were loaded with pecans and tasted really good......a little sweet and salty.
Prior to arriving to the restaurant we were unable to join the waitlist as your website wasn’t working properly. Once at the restaurant we were told a 10-15 minute wait, but still had not been seated after waiting for 30 minutes. We were greeted with...a sign on the door noting that breakfast was no longer served all day, followed by a long list of items no longer available on the menu. After ordering, we waited an excessive time for our food to come and still had to ask for biscuits and drink refills. As if this experience wasn’t bad enough, toward the end of my pot roast I removed what I thought was fat from the meat, only to discover it was paper. There was also a produce sticker on the meat, I have pictures and am happy to send them to you. Finally, the manager offered a replacement meal, dessert, drinks, etc, however, I’m sick to my stomach. After asking for my meal to be comped, he said he would take care of it “right away.” After waiting a long time, we still didn’t have the check. When we got it, the bill hadn’t been updated and when it was corrected and we tried to pay via your app, that didn’t work. We’re very, very dissatisfied.More
Took 20 minutes and 2 requests just to get coffee . The whole meal was like this and staff were in no hurry to do anything. I won't be going back.
We went there for dinner about 6 months past ..... steaks were cold and not tasty potatoes were hard and undone ....need more be said ??.... We get presents in the way of gift cards, so decided to go back and try a breakfast meal...as that was good in the past ..... MISTAKE !!! #1...took at least 15 minutes to get a cup of coffee #2 ... another 25 minutes to get our order #3 .... the wife's order ( simple as it was wrong # 4 .... waiter was much less than professional ( sort of mentally challenged ...by choice ) #5 ... had to as for help from the waitress in the next dining area ( as our dip stick kept diapering) future gift cars will be given to people we don't like ( just kidding of course) ps. $ 32.48 for breakfast for 2 people is not at all reasonable AND especially for that visit as it was !!More
I stopped in as I was driving cross country and wanted get some lunch. It was around 2:00 pm when I arrived. I waited several minutes and a host showed up. I am disabled and asked if I sit until my table was ready. They...accommodated me right away. They even got me a glass of water while I waited. They did say 5-10 minutes. After 15 minutes I couldn't see the hostess anywhere so I flagged another staff member down and informed them. After a couple a minutes I was seated. I found they are short staffed so didn't hold it against them. Service was good and so was the food. Worth a stop.More
Our server, Jessica J was fantastic. We frequent our Cracker Barrel in Wilkes-Barre, PA enough that I can say the food is consistently good and affordable while traveling.
Unusual and very good sandwich combinations. We started with the fried pickles. I even had a sample of one of the craft beers. I liked the sample, so I got a whole glass...which is unusual because I am not a beer drinker. Between the four...of us we had two different kinds of sandwiches. And all four of us liked our choices. I would highly recommend the Flippin Cow!More