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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
American
Meals
Breakfast, Lunch, Dinner
FEATURES
Takeout, Outdoor Seating, Seating, Parking Available, Television, Wheelchair Accessible, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Free Wifi, Accepts Credit Cards, Drive Thru, Gift Cards Available
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features, about
Reviews (141)
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140 results
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LanguageEnglish
Traveller rating
89
34
10
4
3
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All reviews hamburger tater tots great burgers all kinds drive thru place to eat ownership
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Reviewed 1 week ago via mobile

Old school place. We stopped for lunch, all 6 had good food. Nice and friendly staff. Clean place. Toilets nice and clean.

Date of visit: June 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 May 2024

Discovers this gem while traveling from Memphis to Searcy, AR. We’ve been looking for a place to stop for good food in this area and finally found it! Food was wonderful, service was excellent, and it’s a charming place! The selection of burgers is fantastic!

Date of visit: April 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 October 2023

Well let me start by saying I shall not return ...the four piece fish smelled foul... in fact I was in my work van and I thought if people get in here tomorrow they're going to think something died in here? When I opened my...door our four cats were standing outside they pounced toward me as though they smell something dead... it was in the bag I got from the shake shack... this fish was terrible and stinks to the high heavens!! The potato wedges were over fried hard or fried twice ...UN edible!! I'm sorry but this is not the place ...if you want fried fish (not on October 4, 2023) 5pm!!! If I only lived closer ... I would have taken it back and just put it at the front door to deter customers!!More

Date of visit: October 2023
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Jeff Tacker, Owner at Shake Shack, responded to this reviewResponded 8 October 2023

I find it hard to believe the fish smelled foul. We served 100 lbs last night and got rave reviews - took some to the sheriff's department and they loved it. I wish you had brought back what you had so we could examine it....More

Reviewed 26 June 2023

THE FOOD WAS NOT FRESH NOR WELL PREPARED. THE OWNERSHIP WAS CLEARLY "SKIMPING" ON QUALITY AND PORTION CONTROL. OUR MENU CHOICES WERE SUB-STANDARD. (THE MILK-SHAKE WAS TREMENDOUS IN SPITE OF THE OTHER ITEMS SERVED!) THE WAIT-STAFF WAS MOST COURTEOUS! THE FACILITY WAS VERY CLEAN! ALL...IN ALL, I ASSIGN A GRADE OF "C -" TO THE OVER-ALL DINING EXPERIENCE.More

Date of visit: June 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 December 2022 via mobile

Stopped at drive thru while passing through town on vacation. Very quick. Huge variety of shake flavors available. So delicious. By far the best shake I have ever had.

Date of visit: December 2022
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 November 2022

I’ve been there 3 times. first time was great I just ordered a shake .. the 2nd and 3rd I ordered food. Both times orders were wrong and I was very disappointed after driving an hour just to eat there…. Not worth it

Date of visit: November 2022
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jtackshack, Owner at Shake Shack, responded to this reviewResponded 27 November 2022

I’m sorry you had a poor experience! Can you tell me more about the errors on your order so we can work to correct our process?

Reviewed 10 November 2022 via mobile

To get started the food was cold, and it was too overpriced workers not wearing gloves, the list goes on dirty floors, smell bad, and the owner does nothing but sit on his computer and doesn’t help any of the workers. Me personally I would...not eat here I would rather drive down the road and eat Zaxby’s.More

Date of visit: November 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jtackshack, Guest Relations Manager at Shake Shack, responded to this reviewResponded 27 November 2022

I’ll respond as there is a lot to unpack here. We cook food to order so cold food is very rare. Did you phone in your order? In that case food may be waiting for pickup could cool but rare unless the customer is delayed...More

Reviewed 5 October 2022

Awesome menu with all kinds of great choices, you can even get a delicious fried bologna sandwich and tator tots. The burgers are hot and juicy, the BLTs are the best I've ever had, and the shakes are to die for. Try the salted caramel...shake, go ahead and get a large one! The staff is super friendly and the decor is very enjoyable. Thank you to the Tacker family for running one of the best places around!More

Date of visit: September 2022
Helpful?
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jtackshack, Owner at Shake Shack, responded to this reviewResponded 7 October 2022

Thank you so much for taking the time to write a wonderful review! We appreciate your support!

Reviewed 5 April 2022

We stopped here on our way from New Mexico to Tennessee. This is the place to stop if you are in the area. The cheesy chicken sandwich is very good and the hamburgers are the best burgers that we have eaten in years! Milkshakes are...also very good. We will definitely be stopping here on our return trip to New Mexico.More

Date of visit: April 2022
Helpful?
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Reviewed 20 January 2022 via mobile

Great local business to get several great items. If you like good dripping sloppy bugers go here. Service is fast and friendly.

Date of visit: January 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jtackshack, Owner at Shake Shack, responded to this reviewResponded 6 February 2022

Thanks for the stars and the great review! We appreciate it!

Reviewed 9 December 2021

I love eating here!! There is such a big variety and everything is great! They have homemade plate lunches, great burgers, and their desserts are the bomb!!!

Date of visit: October 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 November 2021 via mobile

Went to get my favorite potato wedges and chicken tenders. 20 minute wait. 45 minutes and the owner comes out with the food sorry they forgot it in the fries. Never have I got such bad service and food there. Burnt The owner brought the...burnt food out $14.08 for sorry they forgot in the frierMore

Date of visit: November 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 November 2021

I stopped here for lunch yesterday. I had the Philly Cheesesteak hamburger with tots and a Chocolate shake. The burger was a nice medium rare and the provolone cheese with the steak with grilled onions sent this burger to a whole new level. They have...so many different burgers to try, anyone can find something they will like. Shakes are awesome and their service is top notch.More

Date of visit: November 2021
Helpful?
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Reviewed 31 October 2021 via mobile

Stopped here with a group of high schoolers traveling through Arkansas for a sports event. What a hidden gem!! This is a must stop for anyone looking for some authentic flavor of Americana. Food was good, atmosphere great, staff terrific!

Date of visit: October 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 September 2021

We drove from Memphis just to get milkshakes after hearing how great they are. We were not disappointed. We had chocolate, strawberry, and banana. They were all great. Loved all the stuff on the walls.

Date of visit: September 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jtackshack, Owner at Shake Shack, responded to this reviewResponded 23 September 2021

Thanks for driving over and I'm glad you enjoyed your shakes!

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Questions & Answers
Ask a question
Lisa M
17 May 2021|
Answer
Response from jtackshack | Property representative |
Full menu all day -
0
Votes
Bridgette's C
5 April 2015|
AnswerShow all 3 answers
Response from jtackshack | Property representative |
Wow. I never saw this until just now.... wish I had seen it earlier. We would have loved to host your group. If there is another opportunity, please let me know! Jeff Tacker Tacker's Shake Shack Marion, AR
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SHAKE SHACK, Marion - Menu, Prices & Restaurant Reviews

Frequently Asked Questions about Shake Shack

Yes, Shake Shack offers takeaway services.

Shake Shack is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 3.5