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Benihana

3025 W Chandler Blvd, Chandler, AZ 85226-5220
+1 480-812-4701
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Overview
  • Excellent42%
  • Very good20%
  • Average20%
  • Poor5%
  • Terrible13%
Travellers talk about
“steak” (16 reviews)
“fried rice” (6 reviews)
“scallops” (5 reviews)
Open Now
11:30 AM - 10:00 PM Hours
CUISINES
Japanese, Sushi, Asian
PRICE
$$ - $$$
RATINGS
Food
Service
Value
Atmosphere
LOCATION
3025 W Chandler Blvd, Chandler, AZ 85226-5220
All Details
Write a ReviewReviews (123)
Traveller rating
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1 - 10 of 120 reviews

Reviewed 10 July 2018 via mobile

First time to this location, having just relocated from Colorado. Benihana is about a once in a year trip, usually for a birthday. This was the same. We had a reservation and were seated on time. Great, attentive service. Steak, chicken and scallops were all...More

Thank DaleG880
Benihana M, Guest Relations Manager at Benihana, responded to this reviewResponded 19 July 2018

Dale, On behalf of our team here at Benihana, we would like to thank you for your continuous loyalty!

Reviewed 1 July 2018 via mobile

1st time trying Benihanas and won't need to go again. Waitress was good. Cook was quiet. And food was really just ok. Fried rice cooked 1st so it's cold by the time the main dish is done. We had the steak and chicken. Steak was...More

Thank Matthew W
Benihana M, Guest Relations Manager at Benihana, responded to this reviewResponded 4 July 2018

Matthew, on behalf of our team here at Benihana, we would like to sincerely apologize for your negative visit with us. With your feedback, we look forward to improving the guest experience, and would like to thank you for taking the time to share your...More

Reviewed 25 June 2018

I have been to Benihana and the food is good, but not 3 hour wait good. I have had to think about this review because of some things that bothered me and appear to be a pattern. We tried to get in with our (young)...More

Thank Brandon K
Benihana M, Guest Relations Manager at Benihana, responded to this reviewResponded 4 July 2018

Brandon, We certainly want to resolve this issue so you can come back and enjoy our establishment, to better assist you please fill out our guest contact form via benihanalistens.smg.com/ so we can reach out to you regarding this experience.

Reviewed 24 June 2018

This isn't your restaurant to go to if you want a quite dinner or lunch! Chef puts on a great show! Waitress was superb! Enjoy the food! Have fun while you eat and be entertained!

Thank Susan D
Benihana M, Guest Relations Manager at Benihana, responded to this reviewResponded 27 June 2018

Susan, We are happy you enjoyed the Benihana experience! Come back soon!

Reviewed 21 June 2018

We went to Benihana Chandler for a birthday. If you sign up on their website for their birthday club you can get a free meal on your birthday up to $30. It is a really good deal. We really enjoyed the meal. Our chef was...More

Thank Karen M
Benihana M, Guest Relations Manager at Benihana, responded to this reviewResponded 27 June 2018

Karen, Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

Reviewed 6 June 2018 via mobile

Benihanas is a great place for family fun, especially for the kids. The food and drinks are pricey but a good place for fun celebrations. Service is excellent.

Thank Tol C
Benihana M, Guest Relations Manager at Benihana, responded to this reviewResponded 12 June 2018

Tol, Our goal is to create great guest memories. We are pleased to hear we were able to do so for you and your family.

Reviewed 28 April 2018 via mobile

The food was ok. Nothing special. We were sat at our table within 10 minutes. This was at 9 o'clock at night. It was after 10 before our chief came and we did not leave until after 11. The most disappointing thing was there was...More

Thank Katertot126
Benihana M, Guest Relations Manager at Benihana, responded to this reviewResponded 2 May 2018

On behalf of our team here at Benihana, we would like to sincerely apologize for your negative visit with us. With your feedback, we look forward to improving the guest experience, and would like to thank you for taking the time to share your review...More

Reviewed 19 March 2018 via mobile

Went with a party of 7, made no reservation. After a 90 minute wait, which I was told about, we had a great meal. Carlos was our chef and he was fantastic..he was fun, polite, and efficient. Kathleen was our server and she was on...More

Thank 22food22
Benihana M, Guest Relations Manager at Benihana, responded to this reviewResponded 20 March 2018

Our goal is to create great guest memories. We are pleased to hear we were able to do so for you and your family.

Reviewed 17 March 2018 via mobile

I’ve been here before and waited a long time to be seated but this time was approximately two hours. Reservations are available, but when I called at 6:00pm they said the earliest was 9:45. The food is mediocre so basically the show is the reason...More

Thank Di Valentino R
Benihana M, Guest Relations Manager at Benihana, responded to this reviewResponded 20 March 2018

On behalf of our team here at Benihana, we would like to sincerely apologize for your negative visit with us. With your feedback, we look forward to improving the guest experience, and would like to thank you for taking the time to share your review...More

Reviewed 5 February 2018

In my previous review, I noted that the food and entertainment are of good value, though the time consumed to dine here is excessive (2 1/2 hrs at that time). Our reservations at that time was for 7:00 pm (Thursday) and we had to wait...More

Thank Panglosian
Benihana M, Guest Relations Manager at Benihana, responded to this reviewResponded 7 February 2018

From behalf of our team here at Benihana, we sincerely apologize for the negative experience. Please take a moment to reach out to our Guest Relations team directly via benihanalistens.smg.com/ so that we can make things right.

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Nearby Attractions
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43 reviews
2.52 km away
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1.04 km away
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Questions & Answers
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$17 - US$43
Cuisine
Meals
Dinner, Lunch
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Dining Style
Casual Dining
Good for
Special Occasion Dining, Child-friendly, Kids, Groups
Open Hours
Sunday
12:00 PM - 10:00 PM
Monday
11:30 AM - 10:00 PM
Tuesday
11:30 AM - 10:00 PM
Wednesday
11:30 AM - 10:00 PM
Thursday
11:30 AM - 10:00 PM
Friday
11:30 AM - 10:30 PM
Saturday
12:00 PM - 10:30 PM
Location and Contact Information
  • Address: 3025 W Chandler Blvd, Chandler, AZ 85226-5220
    (101 Freeway Exit)
  • Location: United States  >  Arizona (AZ)  >  Central Arizona  >  Chandler
  • Phone Number: +1 480-812-4701
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