We ordered a vegetarian platter and the ribs for starters to share. The ribs morphed into a meat platter. "So Sorry" said the waiter. Three of the beers were unavailable. "So Sorry" said the waiter. Two of the drinks took more than half an our...to arrive. "So Sorry" said the waiter. Two of the meals took about 3/4 of an hour to arrive, despite the restaurant being less than 1/2 full. "So Sorry" said the waiter. I had to ask twice for the desert menu."So Sorry" said the waiter as he took out a crumbled up post it note and read out the selection of cakes with icecream that were available. The ribs appeared twice on the bill. "So Sorry" said the waiter. The manager on duty has a host responsibility for "Duty Of Care." If he cannot train his staff to provide a reasonable level of service, then he shouldn't be there.More