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Serafina

Souq Al Bahar | Sheikh Zayed Road, Dubai, United Arab Emirates
+971 4 363 8447
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Overview
  • Excellent41%
  • Very good34%
  • Average15%
  • Poor4%
  • Terrible6%
Travellers talk about
“pizza” (60 reviews)
“bruschetta” (9 reviews)
“peas” (5 reviews)
Closed Now
Hours
CUISINES
Italian, Pizza, Mediterranean, European, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Souq Al Bahar | Sheikh Zayed Road, Dubai, United Arab Emirates
All Details
Write a ReviewReviews (523)
Traveller rating
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1 - 10 of 373 reviews

Reviewed 1 week ago via mobile

We were lucky to be seated outside which I think on peak season you would have to pre book quite a while in advance. Not a huge menu but all very tasty and served piping hot. Quite pricey as well.but so is everywhere else in...More

Thank MFJB
Management_DXB, Public Relations Manager at Serafina, responded to this reviewResponded 6 days ago

Thank you so much for sharing your thoughts and kind words about your experience at Serafina Dubai! Keep an eye on our Instagram and Facebook pages for more details on our offerings. We look forward to welcoming you back very soon!

Reviewed 1 week ago

Had dinner in Serafina last night with family. Booking was easy (not exactly full) and the setting / service was good. The big plus of Serafina is the access / views of the Burj Khalifa fountains. The food was ok, pizzas fine (if a little...More

Thank Simon H
Management_DXB, Public Relations Manager at Serafina, responded to this reviewResponded 1 week ago

Hi Simon, Thank you for taking the time to share your thoughts on your recent experience here with us at Serafina Dubai. We place a tremendous amount of value on any and all feedback we receive and use it constructively to continuously tailor the high...More

Reviewed 2 weeks ago

Food is always at its highest quality. All staffs are friendly and very knowledgeable which is a plus factor. The venue is highly recommended especially if you have visitors who are new in Dubai. If you fancy dining while being entertained by the dancing fountain...More

Thank munyeka2017
Management_DXB, Public Relations Manager at Serafina, responded to this reviewResponded 2 weeks ago

We love receiving reviews like these! The team at Serafina Dubai would like to share their gratitude with you for taking the time to share your thoughts on your experience here with us! We strive to maintain the highest possible standards and work tirelessly to...More

Reviewed 3 weeks ago

Me and my family had dinner here in July, and had a great time. This is a really nice restaurant with great food and the people who work here are very polite and efficient. We wanted to sit outside to see the fountain show, but...More

Thank Karoline M
Management_DXB, Public Relations Manager at Serafina, responded to this reviewResponded 2 weeks ago

Hello Karoline, Thank you for the fantastic review, we are glad you liked your experience at Serafina Dubai especially the atmosphere and our food. Our whole team is thrilled to receive such high praise and sends their warmest regards. We can’t wait for your next...More

Reviewed 3 weeks ago via mobile

We’ve been coming to Serafina for the last year and a half. The food was always good quality, a little more pricey for the pizza’s but worth it. However recently the quality has gone downhill. Duck pizza at 110dhs (approx £21) and hardly any duck...More

Thank CLAIRE M
Management_DXB, Public Relations Manager at Serafina, responded to this reviewResponded 2 weeks ago

Hi Claire M, Thank you for your detailed review on your recent experience at Serafina Dubai. We value all our guests feedback and are very sorry that we did not meet your expectations on this occasion. Your feedback has been communicated to the respective teams...More

Reviewed 11 July 2018

We made a reservation for an outside table for 1930 so that we could watch the Dubai Fountain while eating dinner. Both the view and the food were awesome. Our table was high enough so that we could see over the crowds who gathered to...More

Thank mak0a
Management_DXB, Public Relations Manager at Serafina, responded to this reviewResponded 12 July 2018

Thank you so much for taking the time to review our restaurant with such kind words! We are thrilled to hear that you enjoyed our food and ambiance. Follow us on instagram and Facebook to keep updated on our offerings and promotions. We look forward...More

Reviewed 23 June 2018 via mobile

I was here with my family for dinner and drinks and to watch the fountains. Amazing view of the fountains, right across from the Burj! Great service. And child friendly food. Wonderful place to visit. And even got a shopping trip to the Dubai mall...More

Thank Haz4408
Management_DXB, Public Relations Manager at Serafina, responded to this reviewResponded 26 June 2018

What a wonderful review! Thank you so much for your kind words, the team sends their biggest regards and is happy to hear that you enjoyed your time with us. Make sure to keep an eye on our Social Media pages for more updates about...More

Reviewed 22 June 2018

I booked well in advance as it was a special occasion. I asked for table on the terrace with the best view possible. When we arrived, I was shown to the only table on the terrace which was behind a column. I balked and, after...More

Thank Musqat
Management_DXB, Public Relations Manager at Serafina, responded to this reviewResponded 26 June 2018

Thank you for taking the time to write about your recent experience at Serafina Dubai! We are delighted to hear that you enjoyed your time with us and we must admit that the Spring Gnocchi is one of our favorites too. We look forward to...More

Reviewed 21 June 2018 via mobile

Visited here last night and i must say serafina deserves 5 star. Great food, great staff, awesome service. All staff are very approachable. We feel we are very welcome. And the food is very delicious also thumbs up to the chef. The whole experience is...More

Thank Hazel S
Management_DXB, Public Relations Manager at Serafina, responded to this reviewResponded 26 June 2018

Thank you for sharing your thoughts on your experience here with us at Serafina Dubai. We are thrilled to hear that your “whole experience is fantastic”. Your feedback acts as immense motivation for all of our staff to continue to push themselves forward and maintain...More

Reviewed 10 June 2018 via mobile

We find this perfect spot in souk al bahar wile having a round and it was very pleasent!! The food was fantastic, we had crab salad and beef carpaccio to start and as main we had pizza with smoke duck and cod fish ...all was...More

Thank Kevin A
Management_DXB, Public Relations Manager at Serafina, responded to this reviewResponded 12 June 2018

Thank you so much for taking the time to review our restaurant with such kind words! The Crab Salad and Beef Carpaccio are some of our favorites too. We are delighted to hear that you enjoyed your time with us and cannot wait to welcome...More

Nearby
Downtown Dubai
You can’t fail to miss Dubai’s iconic Burj Khalifa,
the world’s tallest building. It towers over the city
and resides in the prestigious Downtown development.
Once an old army base, Downtown is now the jewel in
Dubai’s crown, a beautiful residential and leisure
area housing not only the world’s tallest building,
but the world’s largest fountains and mall. Wide
marble sidewalks are perfect for strolling, with
...More
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Ask a question
Questions & Answers
12 May 2018|
AnswerShow all 6 answers
Response from Walter O | Reviewed this property |
Our group of 14 men and women all had trousers, not shorts. I don't recall seeing anyone in shorts.
1
Vote
Mohamed N
23 January 2017|
AnswerShow all 3 answers
Response from Yazeed A | Reviewed this property |
not sure really sorry
0
Votes
Jen K
29 September 2015|
AnswerShow all 4 answers
Response from CruisingBrian | Reviewed this property |
No, smart casual or even shorts if it is really hot would be OK.
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Delivery, Free Wifi, Reservations, Outdoor Seating, Serves Alcohol, Full Bar
Good for
Groups, Special Occasion Dining, Romantic, Business meetings, View, Kids, Child-friendly
Open Hours
Sunday
11:00 AM - 12:00 AM
Monday
11:00 AM - 12:00 AM
Tuesday
11:00 AM - 12:00 AM
Wednesday
11:00 AM - 1:00 AM
Thursday
11:00 AM - 1:00 AM
Friday
11:00 AM - 12:00 AM
Saturday
11:00 AM - 12:00 AM
Location and Contact Information
  • Address: Souq Al Bahar | Sheikh Zayed Road, Dubai, United Arab Emirates
  • Location: Middle East  >  United Arab Emirates  >  Emirate of Dubai  >  Dubai>  > Downtown
  • Neighbourhood: Downtown
  • Phone Number: +971 4 363 8447
  • E-mail
Description
Serafina, a popular New York brand, has the largest licensed terrace overlooking the fountains in Souk Al Bahar. Accommodating up to 350 guests, Serafina is the perfect destination for Italian cuisine. Based on a very authentic approach to Northern Italian food using only the highest quality ingredients, Serafina delights its diners with a creative twist on simple and original Italian dishes. With a wide selection of homemade pastas, simple marinated meats, fish and vegetables and an array of authentic pizzas. The unique combination of an intimate setting with warm Italian music, charming service and deliciously good food, will have guests coming back for years.
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