Shinsei

Shinsei

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+56 2 2678 8888+ Add website
Hours
Mon
6:00 pm - 11:00 pm
Tue
6:00 pm - 11:00 pm
Wed
6:00 pm - 11:00 pm
Thu
6:00 pm - 11:00 pm
Fri
6:00 pm - 11:00 pm
Sat
6:00 pm - 11:00 pm
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Ratings and reviews
5.0
5.0 of 5 bubbles
Travellers' Choice 2023

RATINGS
Food
4.7 of 5 bubbles
Service
4.9 of 5 bubbles
Value
4.5 of 5 bubbles
Atmosphere
4.8 of 5 bubbles
Food and ambience
Special Occasion Dining, Romantic, Bar Scene, Business meetings
Is this restaurant wheelchair accessible?
About
Ubicado en nivel –1, Es nuestro restaurante cocina nikkei donde fusiona los platos japoneses con la comida peruana.
CUISINES
Japanese, Seafood, Sushi, Asian, Fusion
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Dinner
FEATURES
Reservations, Seating, Parking Available, Validated Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Credit Cards, Table Service, Live Music, Family style
Top 3 reasons to eat here
Sponsored by: Shinsei
1. Great english friendly option
"This place was amazing. The food and the ambiance was very impressive "
5.0 of 5 bubblesmkhogan
2. Excellent mix of Asian+Latin
"combination of Asian and Latin flavors, very good plating"
5.0 of 5 bubblesmiguela415
3. Wonderful fusion
"The sashimi was fresh and plated in an exceptional manner"
5.0 of 5 bubbles840carolynm
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5.0
5.0 of 5 bubbles452 reviews
Excellent
406
Very good
26
Average
8
Poor
10
Terrible
2
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

mkhogan
Denver76 contributions
5.0 of 5 bubbles
Favourite Review
Nov 2022 family
This place was amazing. The food and the ambiance was very impressive and the staff was very friendly. We had Renata as our server and she was great!
Written 25 November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Diego Rodriguez
Thank you very much for sharing your experience at our hotel on TripAdvisor! We are glad to know that you enjoyed your stay with us and that your experience was positive
Written 25 June 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Heysler Pico H
Guarulhos15 contributions
5.0 of 5 bubbles
Mar 2020 business
All I can say is that i'll never be able to eat sushi without comparing to the plates that we had. don't even choose anything,.let Jhonny (the waiter) pick the plates for you and enjoy a good wine or pisco as you wish.
Written 13 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Diego Rodriguez
Thank you for taking the time to share your review of Shinsei Restaurant. We sincerely value your rating and comments.
Written 8 May 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Federico
Central Argentina5 contributions
4.0 of 5 bubbles
Jan 2020 solo
Trully competitive Nikkei Restaurante. The food is great just make sure not to change what's described in the menue. The wine I ask for was out-of-stock, yet the wine menue offers planty of great options ..if you know what to choose. Johnny does a great job at making you feel comfortable. Do follow his suggestion regarding dishes and food options. To suma un, a restaurant worth coming if you are fond of Nikkei Food. The ambience is also great. You just need to know which wine to ask for.
Written 20 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Diego Rodriguez
Thank you very much for sharing your experience at our hotel on TripAdvisor! We are glad to know that you enjoyed your stay with us and that your experience was positive
Written 25 June 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

JeremyNewYork
New York City41 contributions
2.0 of 5 bubbles
Feb 2023 none
.... and tonight was very much a down night. The waiter pressed us to order a Renaissance Pisco Cocktail (the restaurant is in the basement of the Renaissance Hotel) instead of a traditional Pisco Sour, and it turned out to be a laughably awful drink, the bottom half of which was a disgraceful sludge of passionfruit syrup. The amuse bouche was lovely, but the first two ordered dishes (Tradito and Futomaki Acevichado) were lathered with so much dressing that we literally could not taste any fish. We visited on a Friday evening in February (late summer) and as first time visitors to the restaurant we don't know if the primary managers, chefs, and bar tenders were all on vacation, and this was an exceptionally bad night, or whether the reviews are severely outdated. Forewarned is forearmed.
Written 17 February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Diego R
Dear, JeremyNewYork. Thank you very much for sharing your experience in our Shinsei restaurant. We are going to review what happened with our work team, my sincere apologies for not having met your expectations that night.
Written 28 February 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Easley E
Santiago49 contributions
5.0 of 5 bubbles
Feb 2020 none
There are a lot of Nikkei restaurants in Santiago. However, very few with this level of superiority. I have tried nearly the entire menu, and the quality is consistent. Starting with some nigiris, ceviche, or tiradito, you can’t go wrong. The rolls, or makis, are a must. If you want something on the lighter side, the salads are all very original and tasty. Besides phenomenal food with a diversified menu, the ambiance is very enjoyable. Perfect for a business dinner, or a date. The wood decor and lighting gives it a very cozy feel. The service is also top notch, which is not always easy to come by in Santiago. A definite repeat!
Written 5 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Diego Rodriguez
Thank you very much for sharing your experience at our hotel on TripAdvisor! We are glad to know that you enjoyed your stay with us and that your experience was positive
Written 25 June 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Vivian M
9 contributions
5.0 of 5 bubbles
Aug 2023 family
Highly recommended!! We were there twice while visiting Chile and were amazed with our food, service and ambiance experience. The food sensation tackling and the waiters are highly informed, experienced and friendly. At each of our two visits we were enchanted by our attending waiters; Gabriel and Carlos. Thank you for making our dinner experience so agreeable and special. Eating well is great but accompanied with such lovely table hosts takes it to another level 👌🏻☺️
Written 2 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Diego Rodriguez
It is especially gratifying to read that you appreciated our comfortable facilities and the friendly service of our staff. I will pass on your kind words to our entire team as I know they will be happy to know that their hard work has been recognized
Written 4 September 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

liveforwater
Mesilla229 contributions
2.0 of 5 bubbles
Feb 2024 couples
We started with a sashimi plate with 3 fishes, octopus, tuna and salmon. The salmon was great, tuna was dry and tasteless and the octopus was very salty, moving on we ordered nigiri shrimp (good not great), and tuna (same as on sashimi, dry). Ordered 3 things. Oysters which were recommended over the gyoza, edamame and tempura shrimp. 3 strikes, You could not find the oysters as they were small and had huge amounts of mascarpone cheese, edamame was seriously over cooked and the tempura shrimp though presented nicely were more like what you would get in a US Long John's Silver's. Go for the salmon only.
Written 7 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Diego Rodriguez
First of all, we would like to thank you for taking the time to share your experience at our Shinsei restaurant on TripAdvisor. We are deeply sorry that your stay did not meet your expectations and we apologize for any inconvenience you experienced.
Written 9 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Rob
4 contributions
5.0 of 5 bubbles
Jan 2023 family
2 days ago, my family and I were wecolmed and served by Jonathan. What an amazing person I tell you, he is polite, caring and attentious with his customers. Food wise, it couldn't be any different, all types of futomakis we ordered were to literally die for. The restaurant makes a great combination of Peruvian and Japanese cuisine. Overall, I will definitely return whenever I am in Santiago.
Written 5 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Diego R
Dear Robthenomad , Thank you very much for sharing your experience in our Shinsei Restaurant, we are delighted to know that the attention of our ambassador Jonathan was up to the mark and that you enjoyed our fabulous food. We will be looking forward to your return.
Written 28 February 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Christina163
Belfast44 contributions
5.0 of 5 bubbles
Mar 2024 couples
We had a brilliant last night in Santiago at this lovely restaurant - a fusion of Japanese and Peruvian cuisine was surprisingly amazing! We would particularly recommend the Acevichado Sekai and Bical Furay. Our waiter Alejandro and waitress Alondra were attentive and a great compliment to the brilliant food, wine and cocktails. Hasta la próxima 😊
Written 19 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Melissa Yañez
Christina163 Thank you for sharing your experience at the Renaissance Santiago Hotel. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Hope to see you back soon! Best regards, Melissa Yañez Front Office Manager Renaissance Santiago Hotel
Written 21 March 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Lenin Leandro L
Calgary18 contributions
4.0 of 5 bubbles
Sept 2023 solo
Very good service! The food had a good presentation. The entree -seafood plater- didn't have a side and had to ask for rice to enhance the experience. The waitrer, Carlos provided good options and the dessert was delicious
Written 5 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Diego Rodriguez
Thank you very much for sharing your experience at our shinsei restaurant on TripAdvisor! We are glad to know that you enjoyed your stay with us and that your experience was positive.
Written 8 September 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Ashley G
1 contribution
5.0 of 5 bubbles
May 2024 business
Great food, great experience, great service! Highly recommend. Quality food, dynamic cuisine with a nice ambiance.!
Written 7 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Diego Rodriguez
Thank you very much for sharing your experience at our Shinsei Restaurant, where luxury and sustainability go hand in hand! We are glad to know that you enjoyed your stay with us and that your experience was positive.
Written 8 May 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jesse M
1 contribution
5.0 of 5 bubbles
Feb 2024 family
Excellent service. Great food and very relaxed and nice atmosphere! Our waitress Alondra was amazing! Terrific job by all!
Written 6 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Diego Rodriguez
Thank you very much for sharing your experience at our shinsei Restaurant on TripAdvisor! We are glad to know that you enjoyed your stay with us and that your experience was positive
Written 9 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Wuilser Z
4 contributions
5.0 of 5 bubbles
Dec 2023 family
Highly recommended, we came for the Christmas dinner and it was delicious, without any limitations and a pretty good service. Thanks Gabriel for your support
Written 24 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Diego Rodriguez
Thank you very much for sharing your experience at our hotel on TripAdvisor! We are glad to know that you enjoyed your stay with us and that your experience was positive
Written 26 December 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Camper22072532742
1 contribution
4.0 of 5 bubbles
Dec 2023 business
Good service from Carlos Rosales. The food was OK but I was not impressed. Dessert was the best part.
Written 13 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Diego Rodriguez
Thank you very much for sharing your experience at our hotel on TripAdvisor! We are glad to know that you enjoyed your stay with us and that your experience was positive
Written 14 December 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

KariMyann
Spokane16 contributions
5.0 of 5 bubbles
Nov 2023 business
Sushi and gyoshas were delicious. A little different than I have had before but very flavorful. Our server Carlos Rosales was excellent in explaining everything, including the desserts, un pie is not a direct translation, and actually pie.
Written 8 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Diego Rodriguez
Thank you very much for sharing your experience at our Restaurant shinsei on TripAdvisor! We are glad to know that you enjoyed your stay with us and that your experience was positive
Written 9 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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