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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

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CUISINES
Italian
Meals
Lunch, Dinner
Reviews (452)
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355 results
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64
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98
49
33
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Traveller rating
64
111
98
49
33
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Reviewed 14 February 2020

A friend of mine who works in Tsim Sha Tsui suggested having dinner in Jamie’s Italian for its great happy hour deal, that’s why we were here. And it’s a great recommendation! I didn’t take any photos of our drinks, but for HKD$40 (6pm -...8pm, cheaper before this time slot), you can have a glass of any drink on their happy hour menu, including house red/white/bubbles/cocktail/draft beer etc. I got a glass of prosecco and gweilo choco dark beer. Both of them were very nice. We ordered two mains to share. The steak (we opted for medium) was nicely grilled and delicious. The thin fries were a bit disappointing, just a personal preference as I like thick fries much much more. We also got the sea bass to share. The fish was quite fresh, and pan fried nicely. The sauce made a delicious dressing. Highly recommend Jamie’s Italian for Happy Hour Drinks and dinner.More

Date of visit: February 2020
Helpful?
ajoyce731, Marketing at Jamie's Italian (Ocean Center), responded to this reviewResponded 25 February 2020

Dear indyli: Thank you so much for visiting Jamie's Italian and leaving us a review! We are so glad to hear that you enjoyed our Happy Hour and food. We look forward to seeing you again soon! Warm Regards, Jamie's Italian Hong Kong

Reviewed 13 January 2020 via mobile

3 of a kind, some Italian, some american or even some asian influence makes it friendly priced and good food in this restaurant. Very good sized food portions and friendly staff makes it an place to come back.

Date of visit: January 2020
Helpful?
Joyce K, Public Relations Manager at Jamie's Italian (Ocean Center), responded to this reviewResponded 5 February 2020

Dear Dutchie_7219: Thank you so much for visiting Jamie's Italian and leaving us a review! We are so glad to hear that you enjoyed our food and service. We hope to see you again soon!

Reviewed 11 January 2020 via mobile

Wonderful environment with great service and excellent food. If you are looking for an escape from shopping and the maddening crowds stop by and enjoy a delicious meal.

Date of visit: January 2020
Helpful?2  
Joyce K, Public Relations Manager at Jamie's Italian (Ocean Center), responded to this reviewResponded 5 February 2020

Dear dododododoit: Thank you so much for visiting Jamie's Italian and leaving us a review! We are so glad to hear that you enjoyed our food and service. We hope to see you again soon!

Reviewed 11 January 2020

Family lunch time visit on a Saturday. Was able to get seated quickly in a booth. Plenty of empty tables, but slow trickle of customers arriving at about the same time. Water offered on seating along with the menus. Water arrived and when taking our...order I tried to order a pizza. I was told the pizza oven was out of action and that it wasn't worth waiting to see if it would start up again. Two of the Special black cod ordered instead, then told only one was available. I changed my order to a burger. After about 35 minutes child food arrived. All fine with that, but then another 20 minutes passed no further food. We started to think about cancelling the order and got the attention of the wait-staff. We asked about the food and were told that it was taking a while as we had ordered the fish and that they are busy. (Tbh, for a Saturday lunch in HK they were not busy! Many, many empty tables.) When food arrived burger and fries was cold. I attempted to get the attention of the staff again, but they were by now giving us a wide birth. No option but to eat the burger. Bun was dry, patty had very little structure and very little taste. 1 half slice of bacon for a 200HKD burger! I would have been better off eating at McDonalds. Finished eating and got the bill. Wait-staff avoided all eye contact and did not ask about the meal. Insult to injury 10% service charge added (OK standard for Hong Kong). An hour and 30 minutes lost having a very poor eating experience. We will not be returning as there are many other restaurants that do so much better.More

Date of visit: January 2020
Helpful?
Joyce K, Public Relations Manager at Jamie's Italian (Ocean Center), responded to this reviewResponded 5 February 2020

Hello J2208OTjamieh: Thank you very much for visiting Jamie's Italian and leaving us a review. We apologize for the long wait time and less than satisfactory food quality you encountered, we have let our operations team know about your experience and we will work hard...More

Reviewed 9 December 2019

One of my friends requested to go there for her birthday and monthly gathering. I understand during this difficult time, you do not expect full house of guests having meal on Sunday, so we were glad we able to sit there for a long time...to enjoy our meal. The Food were delicious like we expected except we waited for the side dish-Truffle Mashed Potato soo long that we even finished all our main and it still hadn't arrived yet! THIS was disappointed because we thought the side dish would come along with the steak :( Thankfully the cheese cake and the tiramisu were yum.More

Date of visit: November 2019
Helpful?
Joyce K, Public Relations Manager at Jamie's Italian (Ocean Center), responded to this reviewResponded 12 December 2019

Hello LadianF: Thank you very much for visiting Jamie's Italian and leaving us a review. We apologize for the long wait time you encountered, we have let our operations team know about this issue and we will work hard on improving in the future. We...More

Reviewed 19 October 2019

In 20 years coming in Hong Kong this is the worst of the worst Italian restaurant I ever been. Incredible no taste at all and I understand now why you don’t need to book for a table. I think people are going there only one...time in their life !! Expensive , no ! Really expensive for what you have in the plate. If you want 4 pces of bread to eat your tuna carpaccio with no taste at all you have to pay an extra charge. I never seen this in all Italian restaurant in the world. It is not an Italian restaurant at all !! I would not recommend to any people except your enemies.More

Date of visit: October 2019
Helpful?
Joyce K, Public Relations Manager at Jamie's Italian (Ocean Center), responded to this reviewResponded 24 October 2019

Hello jcwiss, Thank you for visiting Jamie's Italian and taking the time out to leave a review for us. We appreciate your time, and we are truly sorry to hear about your unsatisfactory experience. Please be assured that the unsatisfactory food quality you experienced is...More

Reviewed 19 September 2019

Looking for the best deals on alcohol then this is the place for you. Happy Hour deals are great (insanely cheap) 5 pm - 8 pm everyday. Alcohol (happy hour) and snack menu is pocket friendly. But the only disappointment was the sitting area which...was right at the entrance, it is congested and limited. Accommodating for couples but not for a group. Chairs are not very comfortable. However, seats and ambiance inside the restaurant is way more better than outside (happy hour area). Well.. as they say what you pay is what you get.More

Date of visit: August 2019
Helpful?2  
Joyce K, Public Relations Manager at Jamie's Italian (Ocean Center), responded to this reviewResponded 26 September 2019

Dear SoniNavneetRai: Thank you so much for visiting Jamie's Italian and leaving us a review! We are sorry to hear about the Happy Hour area being uncomfortable. We will work on making your next experience a much improved and memorable one, we thank you for...More

Reviewed 11 September 2019 via mobile

This restaurant has a drab decor reminiscent of a Wild West themed restaurant. I ordered the express lunch and had a salad with blue cheese with a very vinegary, salty dressing. I chose a Chicken Caesar Salad to follow. This was over-seasoned with salt and...pepper. The service, however, was excellent.More

Date of visit: September 2019
Helpful?
Joyce K, Public Relations Manager at Jamie's Italian (Ocean Center), responded to this reviewResponded 12 September 2019

Dear RobynM1069612: Thank you so much for visiting Jamie's Italian and leaving us a review! We are sorry to hear about your experience, and thank you for letting us know. We will work on making your next experience a much improved and memorable one, we...More

Reviewed 11 August 2019 via mobile

We wanted to have a coffee after dinner and asked whether it was possible to sit in one of the boots near the entrance (which were empty) instead of in the restaurant in the back. Initially the waitress said no because that part was (already)...closed at 8.30pm. I always find that a bit strange if a restaurant denies a not so strange request, but after permission from the manager it was possible. Then it took ages before the coffee came and the cups were small and the coffee not hot, but it tasted good. Not an experience to remember.More

Date of visit: August 2019
Helpful?
Joyce K, Public Relations Manager at Jamie's Italian (Ocean Center), responded to this reviewResponded 15 August 2019

Dear HongKongTraveller3: Thank you so much for visiting Jamie's Italian and leaving us a review! We are sorry to hear about your experience, and thank you for letting us know. We will work on making your next experience a much improved and memorable one, we...More

Reviewed 30 June 2019 via mobile

A little bit rushed but Good Italian food. We were told that we had to finish our meal within 1.5 hours. That aside the food was very good. I had the hot Hong Kong pizza and it was delicious. My wife had pasta and enjoyed...it. The service was fast and efficient and I would come back. Probably not a romantic venue more of a spot for a nice meal.More

Date of visit: June 2019
Helpful?
Joyce K, Public Relations Manager at Jamie's Italian (Ocean Center), responded to this reviewResponded 11 July 2019

Dear 771PhilG: Thank you so much for visiting Jamie's Italian and leaving us a review! We are so glad to hear that you enjoyed our food. We hope to see you again soon.

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