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Ratings and reviews

RATINGS
Food
Service
Value

Details

FEATURES
Takeout, Wheelchair Accessible
Reviews (25)
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Reviewed 12 July 2022

The hosts in this establishment were simply awesome !! We dealt with a gentleman that got our order prepped and had us out of the door within a few minutes despite the store being fully packed. Nothing negative to say about this store. Thanks again...team.More

Date of visit: July 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 June 2021

The experience in the store is good. Employees are nice and do their job well. The ice cream is delicious. However when ordering from a service and having it delivered there is always an issue. Have ordered delivery four times and every time there has...been an issue. Either things will be left out, a milkshake will be just ice cream or they'll make two of one item and not include the second.More

Date of visit: June 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 October 2020

Not letting the pandemic keep me from my favorite ice cream. We order online, the chocolate devotion by the tub and pick up. The process is easy, you pay upfront and pick up at the scheduled time. Love it.

Date of visit: October 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 March 2019 via mobile

Nothing bad - nothing special. Check in on Yelp for the free waffle cone, if that is something you like. The place was clean and what you would get at any of their other locations. Service was quick, but no personality and felt kind of...rushed. Great location if you feel like having a treat after a walk around Cranes Roost.More

Date of visit: January 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 December 2018

Had a Cake Batter Shake and it was very good. In a nice area near the lake and other stores and restaurants.

Date of visit: December 2018
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 December 2018

I just stopped in for a single scoop cone. I was shocked to find out they wanted $6 & change! They charged extra for the cone. The ice cream was good, certainly not worth $5 a scoop. I'm sure their creations are good with all...of the extras they mix in. If all you want is a cone, this is not the place to go.More

Date of visit: May 2018
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 May 2018

I'm not normally an ice cream person. I accompanied my husband and daughter into the shop for an ice cream treat. I saw their advertisement for Oh my, Lemon Pie and my mouth started watering. Lemon pie ice cream, golden oreos, graham cracker topping and...whipped cream. It was so delicious! Staff was friendly and efficient. Will definitely go back again to try another treat.More

Date of visit: May 2018
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Reviewed 22 March 2018

So I ordered 3 ice cream cups. When my daughter was half done, she found what it looked like a pubic hair, I brought it to the counter in a napkin, trying to avoid other customers and make a huge deal out of it. The...guy in charged told me if I wanted a new cup. My daughter was half done already, does he think more of the same ice cream batch will do it? No refund offered or a gift card for future purchases. Not coming back here.More

Date of visit: March 2018
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 April 2017

Get the old fashion sundae of years gone by. Custom made to your specifications with delicious results

Date of visit: March 2017
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Reviewed 16 March 2017 via mobile

Pros: You can customize your ice cream beyond the choices on the wall. Be creative; google or look for cold-stone hidden menu and have a different experience on every visit. Location is excellent and ours of operation are ok. Cons: extremely long waits on busy...days to the point you simply decide to walk away and leave somewhere else. Also the waffle bowls run out quickly and perhaps they have the ability to make them from scratch they don't offer the option to wait while they get done. Only 3 tables inside. People usually eat their ice-cream on the parking lot.More

Date of visit: March 2017
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 March 2017 via mobile

Family friendly, great location and delicious ice cream. This is one of our favorite ice cream parlors. There are many options and combination, all super delicious. The kids love it and we love it as well.

Date of visit: March 2017
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 September 2016

Went on a Friday evening. The place was packed. No where to sit inside, so we ate ours in the car. Limited seating. Select your favorite ice cream and have them add one topping. Yum!!! It is not cheap though. One scoop...$5.29 and the large...milk shake 6.09. Nice treat every once in awhile.More

Date of visit: September 2016
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Reviewed 13 September 2016

Great flavors of ice cream, shakes and much more. My favorite is the specialty "Coffee Lovers Only". So much to choose from.

Date of visit: September 2016
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Reviewed 11 September 2016

Visiting Family in Orlando we were taken to Cold Stone Creamery,and were amazed,they take Ice Cream to the next level.We chose our flavour,then fruit of your choice is mixed in and then served in a choice of different sized tubs.Cannot recommend enough!

Date of visit: September 2016
Helpful?
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Reviewed 25 July 2016

We got there on a very busy Saturday night and the line was backed up halfway to the door. There were only 2 employees making the ice cream for all the customers. Then it seemed like the lady who served us didn't quite know what...she was doing. I ordered the Oreo Overload and she had to keep looking back at the sign to see which ingredients are it. Then she couldn't figure out how to ring up the coupon I was using, which meant she had to call over another person who was making ice cream. I can understand if she's new, but training a new person on a very busy Saturday night doesn't seem like the best idea. Then this location only has 3 tables and a few chairs, so there's nowhere near enough room for all the customers to sit down. And the line of customers was even longer when we left- reaching all the way to the door!More

Date of visit: July 2016
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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COLD STONE CREAMERY, Altamonte Springs - Menu, Prices & Restaurant Reviews

Frequently Asked Questions about Cold Stone Creamery

Yes, Cold Stone Creamery offers takeaway services.

Cold Stone Creamery is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 3.5
  • Value: 3.5