We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

FEATURES
Takeout, Wheelchair Accessible
Reviews (188)
Filter reviews
182 results
Traveller rating
108
58
7
6
3
Traveller type
Time of year
LanguageEnglish
More languages
Traveller rating
108
58
7
6
3
Show reviews that mention
All reviews gelato ice cream sorbet hastings street hardest thing great icecream cone serving
Selected filters
FilterEnglish
Updating list...
Reviewed 13 March 2021 via mobile

The gelato and sorbet are delicious . The girl who works there makes it all fresh on site, and if you are unsure if you will like the flavour or not, offered a little taste test

Date of visit: March 2021
Helpful?
Joki L, Marketing at Gelatissimo Noosa, responded to this reviewResponded 15 March 2021

Dear CarmencZ2280OH, Thanks for taking the time to write and share your experience. We are thrilled that your time in store exceeded expectations. Have a great day. Kind regards, Tara Doris, Gelatissimo Support Team

Reviewed 27 January 2021 via mobile

Honestly, don’t bother going here. We came here today to celebrate the first day of school- the kids were super excited for their ice cream treat and were terribly let down as the serving sizes for a kids cone were tiny (you couldn’t even see...the ice cream On top Of the cone- it barley filled the cone)and incredibly expensive for what you get $4 per cone (basically $4 for just a sugar cone as there was such a tiny amount of ice cream). The rude staff member argued with me when I asked for a little bit more after seeing the pathetic scoop and the disappointed look on the kids face- saying she could weigh it if I wanted more and she’d have to charge me an extra $2.40 per cone. It doesn’t take much to put a smile on the kids face- and this was a huge disappointment and total Rip Off. There are so many way better ice cream shops on hasting street that have superior products and much friendlier staff. It’s not that hard to have decent customer service. We won’t be back.More

Date of visit: January 2021
Helpful?
Reviewed 16 August 2020

for those of us icecream fanatics who aren't into chocolate or berries, gelatissimo have flavours to please. hardest thing is choosing which flavour to go for. I love the fact that they still offer tastes so you can narrow down the selection.

Date of visit: August 2020
Helpful?2  
GelatissimoAU, Marketing at Gelatissimo Noosa, responded to this reviewResponded 18 August 2020

Hi Gc g, Thanks for your feedback. Great to hear your experience was one that exceeded expectations. We love what we do at Gelatissimo and it shows in our product. Once again, thanks for the great feedback, Kind regards, Tara Doris, Admin Assistant

Reviewed 24 February 2020

...and poor staff can put you out of business! All it took was a petulant young staff member looking disparagingly down her nose, rolling her eyes in utter despair and letting out the most strained of 'sighs' imaginable. All this because my daughter deliberated over...her choice of flavour..! The RETRIBUTION was swift. She proceeded to serve the smallest 'scoop' of ice-cream possible and when my wife questioned her actions, she simply looked around at her colleagues incredulously, gave the minute scoop a patronizing 'pat' and promptly handed the ice-cream cone back to my daughter - no larger than before. With tears welling up in my daughters eyes and deciding that a verbal dressing down would not achieve anything... my wife took to social media. Within a few hours, Head Office had given us free ice-creams all round? We duly returned the next day to Gelatissimo to redeem the 'replacement' ice-creams. Not a word, not an apology, no raised eyebrows, nothing... this was business as usual? It seemed as if re-serving complaining customers was de rigueur! Realizing that the earlier behavior of the petulant young staff member was not a 'one off' incident but rather was part of a broader systemic issue... I have decided to pen this review (and to give Gelatissimo a POOR rating), in the hope that others might be forewarned. Remember, there are other ice-cream vendors along Hastings Street... and all within a few hundred yards...More

Date of visit: December 2019
Helpful?1  
GelatissimoAU, Marketing at Gelatissimo Noosa, responded to this reviewResponded 25 February 2020

Dear TourismChief, Thank you for feedback. We are disappointed that your experience did not live up to your expectations or ours. In order for us to investigate this further, we would like to obtain further details from you. Details we would like to know: date/time...More

Reviewed 7 February 2020

Frequented here 3 times in a week we stayed at Noosa. Staff are super friendly, generous serves of icecream and good variety.More

Date of visit: February 2020
Helpful?
GelatissimoAU, Marketing at Gelatissimo Noosa, responded to this reviewResponded 10 February 2020

Dear Linda K, Thank you for your feedback. We are thrilled to hear that your experience was so positive that you visited our store so frequently during your stay in Noosa. We pride ourselves on providing exceptional customer service and high quality products and exceeding...More

Reviewed 28 December 2019 via mobile

Freshly churned delicious ice creams, in traditional flavours such as vanilla, salted caramel, and pistachio, but also innovative and unique flavours such as burnt caramel or Christmas cake. Swift service from cheerful staff team.

Date of visit: December 2019
Helpful?
GelatissimoAU, Admin Assistant at Gelatissimo Noosa, responded to this reviewResponded 30 December 2019

Dear borrum, Thank you for your feedback. We are thrilled to hear that your experience exceeded your expectations. We pride ourselves on providing exceptional customer service and high quality products. Thank you again for your feedback. Tara Doris. Admin Assistant.

Reviewed 24 December 2019

I visited Noosa for the very first time together with a friend from Melbourne and we tried the gelato here. We stayed at the Sofitel Noosa Pacific Resort right next door to this ice cream shop, and we checked the prices on the menus of...all the ice cream shops in the area. The prices here are a little higher than another shop further up the street, but this place has more flavours and they give slightly bigger portions. I tried the raspberry sorbet and the vanilla gelato, both were very good.More

Date of visit: December 2019
Helpful?1  
GelatissimoAU, Admin Assistant at Gelatissimo Noosa, responded to this reviewResponded 27 December 2019

Dear Wei Bing L, Thank you for your feedback. We are delighted to hear that your experience lived up to your expectations. We pride ourselves on providing exceptional customer service and high quality products.Thank you again for your feedback. Tara Doris. Admin Assistant.

Reviewed 18 November 2019 via mobile

I really like Gelatissimo but add more FLAVOURS! By more flavours I mean flavours like lavender and eucalyptus.

Date of visit: November 2019
Helpful?1  
GelatissimoAU, Admin Assistant at Gelatissimo Noosa, responded to this reviewResponded 22 November 2019

Dear Bastiano1972, Thank you for your feedback. We will be sure to pass this onto our production team for ideas. Thanks again for the original feedback. Kind regards, Tara Doris, Admin Assistant.

Reviewed 11 October 2019

I'm a sucker for Gelato. Gelatissimo Noosa is up there with the best. Great selection of flavours, friendly service all at reasonable prices.

Date of visit: October 2019
Helpful?
GelatissimoAU, Admin Assistant at Gelatissimo Noosa, responded to this reviewResponded 14 October 2019

Hi Totrue B,Thank you for your feedback. We love to hear that your experience lived up to your expectations. We pride ourselves on providing exceptional customer service and high quality products. Thank you again for your feedback. Tara Doris. Admin Assistant.

Reviewed 14 September 2019

Friendly service. Don’t forget to ask for seniors discount. A fantastic selection of delicious flavours

Date of visit: September 2019
Helpful?1  
GelatissimoAU, Admin Assistant at Gelatissimo Noosa, responded to this reviewResponded 17 September 2019

Dear John M, Thank you for your feedback. We are delighted to hear that your experience lived up to your expectations. We pride ourselves on providing exceptional customer service and high quality products. Thank you again for your feedback. Tara Doris. Admin Assistant.

View more reviews
Best nearby
Best nearby hotelsSee all
Netanya Noosa
877 reviews
.04 km away
The Sebel Noosa
896 reviews
.25 km away
Sofitel Noosa Pacific Resort
1,454 reviews
.44 km away
Peppers Noosa Resort and Villas
4,612 reviews
.46 km away
Best nearby restaurantsSee all
Happy Pops
54 reviews
.21 km away
Grill'd Noosa
115 reviews
.11 km away
Bang Bang Noosa
58 reviews
.22 km away
Betty's Burgers & Concrete Co.
2,734 reviews
.09 km away
Best nearby attractionsSee all
Little Cove Beach
18 reviews
.41 km away
Tracey Keller Gallery - Noosa
12 reviews
.34 km away
Noosa Visitor Information Centre
174 reviews
.08 km away
Sandshapers
22 reviews
.25 km away
Questions & Answers
Get quick answers from Gelatissimo Noosa staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing
Frequently Asked Questions about Gelatissimo Noosa

Yes, Gelatissimo Noosa offers takeaway services.

Gelatissimo Noosa is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 3.5