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New Orleans Hotel

27 Buckingham Street, Arrowtown 9302, New Zealand
+64 3-442 1748
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Overview
  • Excellent21%
  • Very good33%
  • Average22%
  • Poor11%
  • Terrible13%
Travellers talk about
“pizza” (14 reviews)
“sandwich” (3 reviews)
Open Now
8:00 AM - 10:00 PM Hours
CUISINES
Bar, European, Pub, New Zealand, Vegetarian Friendly, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
27 Buckingham Street, Arrowtown 9302, New Zealand
All Details
Write a ReviewReviews (306)
Traveller rating
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Time of year
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1 - 10 of 304 reviews

Reviewed 3 days ago via mobile

Found this goldmine when visiting Arrowtown. Best food we’ve eaten and the nicest HOT coffee since arriving in NZ. Service and atmosphere were also brilliant. The place to eat and rest in this beautiful little town!!!!

Thank Louise E
Reviewed 5 weeks ago

A very warm, and welcoming restaurant. Great food and good staff. Dining by the open fire in winter is a must. Dining in summer out on the balcony with awsome views of the Arrow River is not to be missed. Highly recommend.

Thank Shirleen P
Reviewed 18 August 2018 via mobile

Warm, great variety of music, reasonable prices. The linguini was huge and delicious and the steak was melt in your mouth. Highly recommend.

Thank Renee S
Lauren R, General Manager at New Orleans Hotel, responded to this reviewResponded 5 weeks ago

Hi Renee, thanks for leaving us a review! Happy you guys had a good time and enjoyed the food! Hope to see you again :)

Reviewed 16 August 2018 via mobile

Great pub nice restaurant the food good at a good price nice and warm with two fire's going we had a great time relaxing and having a few drinks

Thank 137warrenl
Lauren R, General Manager at New Orleans Hotel, responded to this reviewResponded 5 weeks ago

Hi Warren, thanks for your review! We're glad you had a good time with us, hope to see you again :)

Reviewed 8 August 2018 via mobile

New management and a new menu have had a great effect, very impressed with the food! We had the steak sandwich and chicken and mushroom pie and we're very impressed with the service and quality of the food!

Thank NeillL3
Lauren R, General Manager at New Orleans Hotel, responded to this reviewResponded 5 weeks ago

Hi Neill, thanks for your review, we're glad you had an awesome time with us :) Hope to see you again soon!

Reviewed 5 August 2018 via mobile

Visited the New Orleans with family and we all enjoyed our meals. It was great to see and sample from the new menu and it was fab to see an extensive kids menu! Staff were helpful and the meals were delivered promptly. The music was...More

1  Thank melissa_lethaby
Lauren R, General Manager at New Orleans Hotel, responded to this reviewResponded 6 August 2018

Thank you Melissa! Glad you had a good time with us, see you again soon :)

Reviewed 18 July 2018 via mobile

Could be so much better, the choice of music set a weird tone for the setting which is old wood feel.More

1  Thank PipC79
Lauren R, General Manager at New Orleans Hotel, responded to this reviewResponded 26 July 2018

Hi Pip, sorry you had a bad experience with us. We are always striving to be better and appreciate any feedback. We are getting a jukebox type screen in today so that customers can actually choose their own music now! But out of interest what...More

Reviewed 15 July 2018 via mobile

We were there as 2 families. First disappointment was the lack of local wines. Just average selection you can buy at any supermarket. $18 for 5 bad dumplings. $49 for a anti-pasto platter that had cheap meat cuts (rolled ham) and poor quality supermarket level...More

2  Thank Pam_MB
Lauren R, General Manager at New Orleans Hotel, responded to this reviewResponded 26 July 2018

Hi Pam, I'm sorry you had a bad experience with us. We are changing over our wine list at the moment, as we have new owners and they would like to get a better selection of local wines in; but while it is being changed...More

Reviewed 9 July 2018 via mobile

We took shelter from the rain in the New Orleans Hotel for lunch after shopping. Friendly welcome from the wait staff. The place was humming and we were warned of a bit of a wait. No worries, it was a warm and social atmosphere with...More

2  Thank MuscatKiwi
Lauren R, Manager at New Orleans Hotel, responded to this reviewResponded 26 July 2018

Hi MuscatKiwi, Thank you for leaving your review. We are so glad you had a good time with us, and we hope to see you again :)

Reviewed 6 July 2018

Reasonably good food at good prices. The Ceasar salad was excellent at $16. The atmosphere could be better and the range of food could be greater. However, these are relatively minor. What did annoy us a bit was that both tills had stickers saying ''Gold...More

Thank 99qwerty99
Lauren R, Manager at New Orleans Hotel, responded to this reviewResponded 26 July 2018

Good Afternoon, thank you for leaving your review, we appreciate any feedback. We have a new menu now with a lot more options, so hopefully you will try it :) We do take Gold Cards at the bar and I am sorry that the staff...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Lunch, Dinner, Brunch, Breakfast, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Kids, Local cuisine, Groups, Bar Scene, Child-friendly
Open Hours
Sunday
8:00 AM - 10:00 PM
Monday
8:00 AM - 10:00 PM
Tuesday
8:00 AM - 10:00 PM
Wednesday
8:00 AM - 10:00 PM
Thursday
8:00 AM - 10:00 PM
Friday
8:00 AM - 10:00 PM
Saturday
8:00 AM - 10:00 PM
Location and Contact Information
  • Address: 27 Buckingham Street, Arrowtown 9302, New Zealand
  • Location: South Pacific  >  New Zealand  >  South Island  >  Otago Region  >  Arrowtown
  • Phone Number: +64 3-442 1748
  • E-mail
  • This restaurant is at New Orleans Hotel
Description
Located in beautiful Arrowtown on famous Buckingham Street, The New Orleans (New O, as the locals call it) is one of the last historical running hotels in New Zealand. We pride ourselves on providing simple, honest old fashioned hospitality. The hotel has 9 well appointed rooms all featuring free wifi, New furniture,Linen and Decor (updated 2012). Our award winning Bistro and Bar features local seafood,an extensive wine list, NZ Craft Beer and much, much more. We are open 7 days from 8am, Breakfast, Lunch and Dinne.Recently (2013) we have extended our premises to Include Little Micky Finns, Arrowtown's very own Irish and Gourmet Pizza Bar. Featuring genuine Emerald Isle Memorabilia and boasting the best Whiskey collection in town.
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