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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$6 - US$25
CUISINES
European, Contemporary, New Zealand
Special Diets
Vegetarian Friendly, Gluten Free Options
View all details
meals, features, about
Reviews (136)
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134 results
Traveller rating
67
48
6
6
7
Traveller type
Time of year
LanguageEnglish
Traveller rating
67
48
6
6
7
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Reviewed 5 May 2022 via mobile

The service was fast and friendly. The movie theater was comfortable and the Southern fried chicken (delivered to our seat) was absolutely delicious. Can’t wait to return

Date of visit: May 2022
Helpful?
Reviewed 4 April 2022 via mobile

In this day and age you’d expect service with a smile. Not what we got from the woman who served us. We get enforcing rules, but you can still be polite and kind about it. Even the hōha teens noticed the attitude. Also, how come...there is no student price for tickets? People aren’t going to return when it’s $18 for a teen and the service is rude and grumpy. I’d go to the other Hastings area cinema always from now on. Over priced snacks and expensive tickets for kids over 14 will only lead to people sneaking in their own snacks and going elsewhere. Such an easy fix, I hope it happens.More

Date of visit: April 2022
Helpful?
Reviewed 30 June 2021 via mobile

Visited after a lengthy break from this venue then remembered why we don’t choose to go here 🤦‍♀️ You’ve got it all going on, reasonable menu, pleasant decor, up to date films, even a liquor licence but you just can’t get the staff! Got the...grumpiest, most abrupt server when we came in to watch a family film. Slammed our popcorn down on the counter, making it spill, asked for our drinks choices then as I was giving them said “Hang on I am doing the popcorn now!” Then got them wrong anyway. Even my young children commented on the terrible service. Here’s a hint, if you don’t like serving people, don’t! Ugh, that was your last chance. We won’t be back, there are other cinemas in Hawkes Bay you could learn from if you have any customers left.More

Date of visit: June 2021
Helpful?
Reviewed 21 December 2020

Thought we’d come in and give the place another go, but as before it was terrible. No ones cleaning up, dishes were left in the cinema and on the tables. The coffee was terrible as was before and staff don’t seem to be doing anything....Pick up your actMore

Date of visit: December 2020
Helpful?1  
Reviewed 7 October 2019

Have been going here for a while now and thought it time to add a review. Love the happy hour wed-fri. Good value. Have just started eating the salads on the evening menu. I have had the salmon and also the beef. Absolutely delicious. Never...thought salads could be so good and so filling. The staff are wonderful. Very attentive even when under the pump. Place is a bit small however.More

Date of visit: October 2019
Helpful?
FocalPointHastings, Manager at Focal Point Cinema and Cafe, responded to this reviewResponded 18 October 2019

Thank you very much for your feedback, we greatly appreciate it!

Reviewed 27 July 2019

Went in here for dinner with the in-laws & we had a pleasant evening. had a variety of tasty food in good quantity. Not fine dining but nourishing food. Our waitress was extremely friendly & helpful, down to earth!

Date of visit: July 2019
Helpful?1  
Reviewed 14 July 2019 via mobile

We were not expecting much of a meal when we stopped in before going to a nearby event. But the food was absolutely delicious and the service great We had the pumpkin soup, nachos and the salmon salad. All 4 of us were delighted with...our meals and we’ll definitely be back for a meal and a movieMore

Date of visit: July 2019
Helpful?3  
Reviewed 6 June 2019 via mobile

Visited before moving on to another venue for a show-welcome was a little lacking, had a bit of a wait but was good after that. Service was good, food selection good, would visit again

Date of visit: June 2019
Helpful?1  
Reviewed 26 April 2019 via mobile

After already being more expensive than other movie cinema the staff will take store bought lollie off your kids in order to push their hugely inflated confectionaries. My children were upset as I couldn’t afford to replace our cheap supermarket lollies with movie lollie. It...really took the shine off the experience and in future we will take care to sneak our things in better.More

Date of visit: April 2019
Helpful?4  
Reviewed 12 March 2019

Went to watch A star is born which we both really enjoyed The seats are so comfortable. After movie we decided to have a casual dinner and had the panini with chicken brie with salad from the cabinet which was delicious and overflowing with filling..highly...recommend. Great menu and selection of beer alsoMore

Date of visit: January 2019
Helpful?2  
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Frequently Asked Questions about Focal Point Cinema and Cafe

Yes, Focal Point Cinema and Cafe offers takeaway services.

Yes, Focal Point Cinema and Cafe offers delivery services.

Focal Point Cinema and Cafe is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4.5