The service was fast and friendly. The movie theater was comfortable and the Southern fried chicken (delivered to our seat) was absolutely delicious. Can’t wait to return
The service was fast and friendly. The movie theater was comfortable and the Southern fried chicken (delivered to our seat) was absolutely delicious. Can’t wait to return
In this day and age you’d expect service with a smile. Not what we got from the woman who served us. We get enforcing rules, but you can still be polite and kind about it. Even the hōha teens noticed the attitude. Also, how come...there is no student price for tickets? People aren’t going to return when it’s $18 for a teen and the service is rude and grumpy. I’d go to the other Hastings area cinema always from now on. Over priced snacks and expensive tickets for kids over 14 will only lead to people sneaking in their own snacks and going elsewhere. Such an easy fix, I hope it happens.More
Visited after a lengthy break from this venue then remembered why we don’t choose to go here 🤦♀️ You’ve got it all going on, reasonable menu, pleasant decor, up to date films, even a liquor licence but you just can’t get the staff! Got the...grumpiest, most abrupt server when we came in to watch a family film. Slammed our popcorn down on the counter, making it spill, asked for our drinks choices then as I was giving them said “Hang on I am doing the popcorn now!” Then got them wrong anyway. Even my young children commented on the terrible service. Here’s a hint, if you don’t like serving people, don’t! Ugh, that was your last chance. We won’t be back, there are other cinemas in Hawkes Bay you could learn from if you have any customers left.More
Thought we’d come in and give the place another go, but as before it was terrible. No ones cleaning up, dishes were left in the cinema and on the tables. The coffee was terrible as was before and staff don’t seem to be doing anything....Pick up your actMore
Have been going here for a while now and thought it time to add a review. Love the happy hour wed-fri. Good value. Have just started eating the salads on the evening menu. I have had the salmon and also the beef. Absolutely delicious. Never...thought salads could be so good and so filling. The staff are wonderful. Very attentive even when under the pump. Place is a bit small however.More
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Went in here for dinner with the in-laws & we had a pleasant evening. had a variety of tasty food in good quantity. Not fine dining but nourishing food. Our waitress was extremely friendly & helpful, down to earth!
We were not expecting much of a meal when we stopped in before going to a nearby event. But the food was absolutely delicious and the service great We had the pumpkin soup, nachos and the salmon salad. All 4 of us were delighted with...our meals and we’ll definitely be back for a meal and a movieMore
Visited before moving on to another venue for a show-welcome was a little lacking, had a bit of a wait but was good after that. Service was good, food selection good, would visit again
After already being more expensive than other movie cinema the staff will take store bought lollie off your kids in order to push their hugely inflated confectionaries. My children were upset as I couldn’t afford to replace our cheap supermarket lollies with movie lollie. It...really took the shine off the experience and in future we will take care to sneak our things in better.More
Went to watch A star is born which we both really enjoyed The seats are so comfortable. After movie we decided to have a casual dinner and had the panini with chicken brie with salad from the cabinet which was delicious and overflowing with filling..highly...recommend. Great menu and selection of beer alsoMore
Went to see Christopher Robin with a friend. Good service at the ticket counter. Stayed after the movie for dinner. A wide variety of food available. Tasty and delicious.
Good service and range of menu offerings as well as cabinet food. Coffee is good too. If you join as a member of Focal Point Cinemas you also get a free movie added to your card for your birthday. Must add too that their seats...are comfortable.More
I'd not been to this cinema in awhile and it made me realize that I need to get out and see more films on the BIG screen. Management of this small chain with multi-screens in Levin, Fielding & soon Palmy North do an excellent job...of blending cafe experience with a modern comfortable cinema. Plus, the starkraving audio system really makes you "feel" the sound...sort of a surround sound. Excellent local wines from Linden Estate, Clearview, Ashridge and others by the glass -- and served in a glass, not plastic, for under $10. Good value.More
I've not been to a cinema like this one - where you can get a decent meal and see a film. The food is genuinely good here, you can even order some to have in the film with you! The cinema is also very good,...with comfy wide seats and space. Films are played are of good quality and it doesn't matter where you sit, you will have a good view. Very happy to have this cinema in Hastings! And their event evenings are excellent. I recently took my Mum to the Mamma Mia ladies evening, very good!More
Comfortable and clean movie theatre. Large range of food, either order or from the cabinet. Toilets are also clean