We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ratings and reviews



Special Diets
Vegetarian Friendly, Vegan Options
Breakfast, Lunch, Brunch
View all details
meals, features
Reviews (98)
Filter reviews
94 results
Traveller rating
Traveller type
Time of year
More languages
Traveller rating
Show reviews that mention
All reviews bagels lemon curd salmon pastrami great coffee hit the spot ppc blat brecky capers avo cheese strand
Selected filters
Updating list...
Reviewed 4 weeks ago

It took forever for our order of 4 bagels to be served but it was worth the wait. The bagels were packed full of yummy goodness! I had the smoked kawhai which left me salivating for seconds. Would visit again.

Date of visit: January 2021
Reviewed 4 weeks ago via mobile

Really good coffee! Bought the beans and some little pottery mugs. Awesome service and a great barista

Date of visit: January 2021
Reviewed 17 January 2021 via mobile

I definitely recommend this place for breakfast, morning tea, lunch or a snack. We had breakfast - 2 flat whites, 1 "basic" bagel with cream cheese and jam, 1 "flash" bagel with the smoked kahawai, lemon and micro greens. Both beautifully presented and both delicious....The coffee was good, as was the service.More

Date of visit: January 2021
Reviewed 1 January 2021 via mobile

Best coffee in the Bay of Islands! We visited twice, first for lunch where we had incredible BLAT bagels and flat whites, and had to come back for some more coffee today since it was the best we’ve found while holidaying here. The male French(?)...barista was awesome. Thanks guys, keep it up 😊More

Date of visit: December 2020
Reviewed 5 December 2020

The Hell Hole makes a perfect coffee. Big, deep and smooth with locally roasted beans. The Northland Smoked Kahawai bagel was super yum too :-)

Date of visit: November 2020
Reviewed 21 November 2020

Great customee service great coffee and even better bagels all round great cofee and bagel shop would definitely recommend anyone to visit you wont be dissapointed

Date of visit: November 2020
Reviewed 8 March 2020

You'd think as all they serve is bagels that they'd be the best....hhhhmmmm not yet. The bagels came out of a shop brought bag so probably from the local four square rather than freshly made. They're pretty small and no options. Customer service was a...little blunt on the morning we attended and not all ingredients listed were used. $12 is over priced in my opinion as the bakery along the road offered much more variety and fresh produce for less.More

Date of visit: March 2020
Reviewed 16 February 2020

If you don't mind your coffee out of paper cups or sitting by the sidewalk then it is fine as it tastes good, but there are much nicer places around with good coffee too.

Date of visit: February 2020
Reviewed 16 January 2020

We visited here 3 times during our week long trip to Russell. The coffee is good and beans are from a local roaster. The biggest issue we had was with hygiene and the rude manner of the owner. Please, please don’t smoke, throw your butts...in the gutter and then come in and make coffee without washing your hands. It’s simply gross. Also coffee served with a smile is less bitter. Recommended far better option is the French coffee house 5 the Strand.More

Date of visit: January 2020
Reviewed 10 November 2019 via mobile

We stopped off here as we were looking for a light bite to eat and this hit the spot. The menu isn’t large but they have good options to choose from. They have a few tables outside so you can eat there.

Date of visit: November 2019
View more reviews
Best nearby
Best nearby hotelsSee all
Commodore's Lodge
121 reviews
.08 km away
Duke of Marlborough Hotel
1,598 reviews
.09 km away
Russell Cottages
252 reviews
.15 km away
Hananui Lodge and Apartments
462 reviews
.15 km away
Best nearby restaurantsSee all
Hone's Garden
340 reviews
.10 km away
The Gables Restaurant
1,106 reviews
.12 km away
178 reviews
.10 km away
GREENS Traditional Indian & Thai Cuisine
230 reviews
.10 km away
Best nearby attractionsSee all
Pompallier Mission and Printery
604 reviews
.37 km away
Flagstaff Hill
467 reviews
.73 km away
Christ Church
364 reviews
.23 km away
Russell Museum
300 reviews
.18 km away
Questions & Answers
Get quick answers from Hell Hole staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing