We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Seafood, Fast food, New Zealand
Meals
Lunch, Dinner
FEATURES
Takeout, Outdoor Seating, Wheelchair Accessible, Waterfront
View all details
features, about
Reviews (241)
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Filter reviews
233 results
Traveller rating
104
81
29
6
13
Traveller type
Time of year
LanguageEnglish
More languages
Traveller rating
104
81
29
6
13
See what travellers are saying:
Sort and selected filters
Sort FilterEnglish
Updating list...
Reviewed 9 January 2023

We ordered 3 beef burgers, 1 scoop chips and hoki came to $60ish. So a little on the expensive side but then it is a tourist destination, so to be expected, and worth it in taste. The burgers were absolutely delicious. The fish was a...decent portion, and very fresh, and it also came with its own chips. The oil for these is just right not dirty oil / very clean taste. All in all a great place to grab some traditional fish and chips to eat by the seaside.More

Date of visit: January 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 January 2022

Old owners were shocking! didn’t care about no one but themselves, The new owners however are so much better, “chicky burger” and “beef burger” were one of the best burgers i’ve ever had! the chips were great and cooked well, the fish (hoki) wasn’t as...good as anything else i had but the staff were friendly and efficient, the pricing definitely was a little dear ($9-14 for a burger) however they might just be regaining from there loses during covid which i understand, there’s also a new menu (posted below) Highlyy recommend trying it everyone!More

Date of visit: January 2022
Helpful?5  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 January 2022 via mobile

Now trading as Russell Fish Co. Great selection and really friendly and efficient. We just enjoyed an easy and delicious dinner - thanks to the team!

Date of visit: January 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 December 2021

Asked for a snapper fillet - cost $11 so was expecting it to be a decent size. I'm a fisherman and if that was the size of a fillet, then it was an undersized fish!!! The scallops tasted processed, not fresh. Would give this meal...half a star if I could. Went back to complain - is now trading as Russell Fish Co. Buyer beware!!!More

Date of visit: December 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 May 2021

Had the fish & chips from the Crust Crab, well priced when comparing them to other outlets & very fresh & tasty

Date of visit: May 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tracy P, Owner at Crusty Crab Takeaway, responded to this reviewResponded 27 May 2021

Thank you we are pleased you enjoyed your meal .

Reviewed 14 January 2021 via mobile

Great fish n chips. We had the blue nose fish which was juicy and tender. Hubby had fish burger which he says was delicious. The cheeseburger was yummy also but the pork belly burger we had a few nights later was the best!

Date of visit: January 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 October 2020

A vendor at the little craft market in Russell recommended the Crusty Crab to us. The reviewer who lamented the small portion size of one scoop of chips should’ve ordered two scoops. All four of us ate some, our son ate some more later, and...we all had them with dinner that night. It was a massive portion of chips. I do wonder why NZ takeaway places charge for ketchup, though; just put some bottles out for people who are dining there. The burgers were fine. No complaints.More

Date of visit: October 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 October 2020

Total rip guys 6/7 staff on a Sunday evening, not terribly busy. Staff pleasant enough BUT the price is ludicrous! $4.50 for 1 very small portion of fries. Come on guys, we are Local and willing to support, but this is outrageous

Date of visit: October 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 August 2020 via mobile

Spotted this place during the day and checked closing time. Awesome fresh fish that we saw being delivered so went back in the evening. Don’t miss this place is you want the best fish and chips and a good natter with the staff

Date of visit: August 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TracyP2186, Owner at Crusty Crab Takeaway, responded to this reviewResponded 28 August 2020

Thank you we are pleased you enjoyed your meal.

Reviewed 14 July 2020

Lovely shop offering tasty fish and chips at a reasonable price. Lovely friendly staff too. Recommended while in Russell.

Date of visit: July 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 July 2020

Fish was fresh and very tasty, oysters excellent, possibly best fish and chips we have had. Burgers huge and filled 2 teenage boy’s easily

Date of visit: July 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 May 2020

Good Tasty Traditional Fish n Chip style food here. My daughters favourite food spot whenever we travel North

Date of visit: May 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 April 2020 via mobile

Stopped here for fish and chips and found we’d over ordered and ate it all. Very nice and fresh food and a wide menu range. Well recommended.

Date of visit: March 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TracyP2186, Owner at Crusty Crab Takeaway, responded to this reviewResponded 12 April 2020

Thank you could you please tell me when you visited?

Reviewed 30 March 2020

This is a great takeaway just back from the shore line. After checking out the other restaurants and how busy and expensive they were, this takeaway fulfilled our need. They delivered the crispiest fish and chips ever, the service was great we did not have...to wait long even tho they were busy. We managed to get a table on the shore line and with a perfect day enjoyed the food, view and ambiance of RussellMore

Date of visit: February 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 February 2020

I'll have scallops thanks. No scallops. Mussels? No. Oysters? No. Ok, hotdog and fish then. Get home and the hotdog is missing. No answer on their phone. Go back and they're closed. It's 7pm in peak summer season and they are already closed. The sun...doesn't set for another hour and 40 minutes. Go back the next day to complain and I'm told their phone number doesn't exist - the phone number you find on their website is a fake. This is literally a business without a phone number. I'm told I should have come back the night my food was missing. Umm, yeah, about that. They refund me "this one time only." Don't worry, there will only be the one time I attempt to get food from here!More

Date of visit: January 2020
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TracyP2186, Owner at Crusty Crab Takeaway, responded to this reviewResponded 12 February 2020

Sorry we have changed over to spark 4g and it has been a drama no excuse for the phone but out of my control. As a small business we order daily and sometimes demand is greater for certain products. We mostly cover what we need...More

View more reviews
Best nearby
Best nearby hotelsSee all
Commodore's Lodge
129 reviews
.05 km away
Duke of Marlborough Hotel
1,672 reviews
.05 km away
Hananui Lodge and Apartments
480 reviews
.14 km away
Russell Cottages
252 reviews
.18 km away
Best nearby restaurantsSee all
Hone's Garden
413 reviews
.10 km away
The Gables Osteria & Enoteca
1,162 reviews
.10 km away
Duke of Marlborough
2,360 reviews
.06 km away
Butterfish
226 reviews
.08 km away
Best nearby attractionsSee all
Pompallier Mission and Printery
637 reviews
.37 km away
Flagstaff Hill
489 reviews
.73 km away
Christ Church
374 reviews
.24 km away
Russell Museum
310 reviews
.19 km away
Questions & Answers
Ask a question
Passport34587176199
3 January 2019|
Answer
Response from TracyP2186 | Property representative |
What dates as we closed Christmas Day 4 pm Boxing Day and 4 pm New Years Day which we had signs up in the window?
0
Votes
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing

CRUSTY CRAB TAKEAWAY, Russell - Restaurant Reviews, Phone Number & Photos

Frequently Asked Questions about Crusty Crab Takeaway

Yes, Crusty Crab Takeaway offers takeaway services.

Crusty Crab Takeaway is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4