We were at the Harbour Street Collective Cafe in Oamaru on Sunday 5th June and witnessed the most bizarre behaviour, in our opinion, by any cafe employee ever imaginable. We saw an older female working in the open kitchen area of the cafe launch a...tirade of swearing and abuse at a customer for simply querying an unacceptable delay. The female employee claimed to have had a tough day and certainly mentioned that fact in her outbursts. The employee outright refused a refund for drinks which never arrived. This refusal was yelled out a total of three times. The profanities we witnessed and the overbearing behaviour by this older female employee was simply beyond belief. Nobody, let alone paying customers, should ever have to witness this sort of behaviour. Of note was that a pleasant younger employee who had witnessed the abuse did refund the customer.More