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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Cafe, Fast food, Mediterranean, Turkish, Middle Eastern
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Drinks
View all details
meals, features
Reviews (129)
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128 results
Traveller rating
75
32
11
5
5
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LanguageEnglish
Traveller rating
75
32
11
5
5
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Reviewed 8 December 2023

Please note this was the Port Rd restaurant. Trifector of mistakes today. Asked for no carrot in the wrap (hubby can't process raw carrot), and it came packed with carrot. He didn't want to make a fuss and picked it out with a fork... but...then we found the fries weren't all cooked with some near raw and hubby's coffee had a real burnt taste. Advised them of the issues and nobody took responsibility (they just thought we were after something, which I advised we weren't looking for anything, just wanted them to know). This use to be one of my favorite lunches, but now too disappointed to return.More

Date of visit: December 2023
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Reviewed 7 December 2023

A mixed experience. The surroundings were pleasant. My partner had the spanakopita, which was tasty and the portion generous. However, I made the mistake of ordering the mezze for one. The amount of bread served was minimal, and not nearly sufficient for the range of...dips included. When I asked for more bread I was told it would cost me almost four dollars extra for a single further piece of bread. I have never come across this before in a Turkish (or other Middle Eastern) restaurant. Normally they either provide a sufficiently generous serving of bread to begin with, and if not invariably provide extra for free. It is not expensive for a restaurant to do this, and so charging for extra bread feels like charging for providing tap water at the table. The waiting staff serving us seemed not to have been allowed any discretion in the matter, however. Other more senior-looking members of staff who might have been able to lend assistance chose not to do so. If Turkuaz had been a little more concerned about creating an favourable impression we’d have stayed on for coffee and tried some of their very tasty-looking baklava and Turkish delight. As it was, however, we went somewhere else for coffee and dessert instead.More

Date of visit: December 2023
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Reviewed 5 December 2023

I have eaten here 1-2 a week for about a year now. As someone with food intolerances I always order the same meal as I know it’s safe. They have changed the meals lately & do not advise you of this so it pays to...check! The staff member (new to me) wasn’t great at dealing with my complaint about receiving a meal I could no longer eat - which is actually my biggest complaint. I do not know what I am not told!More

Date of visit: December 2023
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Reviewed 26 November 2023

How disappointing to think we spent $70 on mostly dips. Mixed grill was terrible in its presentation, chicken and lamb both tough...we left alot of the food behind on the plates. Best part of the meal? The chips @ $8.50 a bowl and the water....Also leaving your child in the vehicle for at least half an hour while we were sitting there isn't responsible. Both the child and us, your customers clearly weren't the priority but rather the long in-depth conversation amongst the 4 of you was. Terrible dining experience that deserves a refund. We won't be backMore

Date of visit: November 2023
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Reviewed 12 April 2023

Well we didn't expect the food to be like this. While our car was getting it's Warrant of Fitness (WOF) at the Honda dealership where we bought it, we walked down Rathborne Street a few dozen meters to a restaurant called Turkuaz Cafe. We were...familiar with the restaurant that used to be there so we thought we'd give it's replacement a go. The place was moderately busy when we placed our orders so we thought we'd get served fairly quickly and ordered food from the kitchen rather than the sandwiches we could have ordered. Big mistake! We found a nice table for two as the restaurant started to fill up and talked about what we'd do after we got the WOF. We waited and waited and waited while the tables that placed their orders well after ours started getting theirs served. At one point a server headed towards our table and I turned our number in his direction to make it easier for him to see. Then he veered off to served two other tables. A table not far from us, where the patrons had just settled a short time before, got their orders and I was just about to go to the counter to ask what was going on ... or not going on ... when our orders finally arrived. Anne ordered her usual poached eggs on toast and had opted for ciabatta since the only bread they had was multi-grain, which she can't eat. I ordered fish and chips which came with a small green salad. And that's when things got difficult. Anne's eggs were overcooked and the ciabatta so tough that she had a hard time cutting it with the knife. And since the yolks were not runny the bread was dry, which made getting through it even harder. The batter on my small, overcooked and tasteless piece of Gurnard made me think of cotton in a pipe of concrete. The thick batter was not only difficult to get through but oozed oil when I cut it. Most of the chips (french fries) were brown and burnt. Only the small salad wasn't overcooked and I ate every bit while leaving a plate with chunks of batter and burnt chips uneaten. The highlight was my decaf flat white. Since we'd paid when ordering and we got a text telling us we could pick up our car we left without bothering to gt involved with a face to face complaint. Besides it was still busy and people were placing orders. I just hope they weren't ordering poached eggs or fish and chips. EPILOGUE: Actually, the sandwiches looked good. So if we ever venture into this place again we'll stick to something the kitchen can't ruin.More

Date of visit: April 2023
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Reviewed 20 April 2022 via mobile

Consistently good, I know I can always rely on a delicious salad at Turkuaz. Their freshly made Baklava is a highlight and the fries (shoestring) are especially good!

Date of visit: April 2022
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Reviewed 30 September 2021 via mobile

Very disappointed. Didn’t even get to choose salads! Have a very bad range of sauces and an absolute rip off for what it is. Would never return here for takeaways lol.

Date of visit: September 2021
Helpful?1  
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Reviewed 29 April 2021

The food is OK, but the size of the food not justifying the price of 18$ !! Drinks are also expensive. The quality of the foods were OK but again I highly recommend to the owner of this shop to increase the amount/portion of the...food same as other Turkish Cafes around the NZ. Turkish Cafe in New Plymouth has much bigger portion with less priceMore

Date of visit: February 2021
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Reviewed 26 March 2021

We've visited repeatedly over 3 years and always had consistently great service and food. The staff are polite and efficient. There are clean toilet facilities which are disabled friendly, with a ramp and large toilet rooms. The kids corner has a blackboard and a few...toys and books and there is a help-yourself water station. The decor is pleasant with some really neat touches, lovely mural and pictures and delightful Turkish music. We love the food. It's fresh and delicious and we think great value for money. My favorite place to eat. (There were no covid 19 requirements when we went to eat there).More

Date of visit: March 2021
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Reviewed 9 January 2020 via mobile

I'm not sure how my takeaway meal of mezze can be sold for $18....dimismal amounts of food for the price, one small fellafel, a tiny slice of Halloumi, three tablespoons of tabouli with a pinch of salad on top, the dips were OK in size...but came with one small pita only.... Co. E on guys this is shocking value for money.More

Date of visit: January 2020
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Reviewed 20 December 2019

I've been to Turkuaz a few time and the food is always good. The portion sizes seem to have gotten smaller though and the drinks are quite expensive, but the food is always good.

Date of visit: July 2019
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Reviewed 16 November 2019 via mobile

Yum Turkish food, quite affordable, fast preparation and good service! Must not miss the Turkish coffee.

Date of visit: November 2019
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Reviewed 9 November 2019

we went here both days we were in town as it was so good! after out adventuring we rolled in about 3pm wondering if we could get lunch, but it was not a problem and the service was very quick. The food was really fresh...and delicious and good value for moneyMore

Date of visit: October 2019
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Reviewed 9 November 2019 via mobile

Came here for lunch during the week. The restaurant has nice decor and a lovely atmosphere to it. Once we ordered our food at the counter and sat down, it came within 5 minutes. The food was excellent and both our small meals were a...very healthy portion. The staff work hard and very efficiently. Overall a lovely meal and experience.More

Date of visit: November 2019
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Reviewed 31 August 2019

A group of us met up at Turkuaz in Rathbone Street for a catchup over a casual meal. The food was beautiful. All plates were 'cleaned up' it was so delicious. Drinks and two dinners was <> $50.00 for this couple, which was a bonus....The accoustics were good and we could all hear each other, a problem in many places, was the second plus. We all loved it and will be back.Thankyou.More

Date of visit: August 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
Ask a question
梦洋 杨
21 May 2018|
AnswerShow all 3 answers
Response from Anne E | Reviewed this property |
Hi it has been open for about a year now. It was a school uniform shop before that which has since moved to beside the library Turkuaz took awhile to open.Seemed to hear there was some compliance or issues to do with access... More
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RalphP729
3 April 2017|
AnswerShow all 3 answers
Response from V7206QQsusana | Reviewed this property |
Walk on in
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facepartydeux
16 August 2016|
Answer
Response from kaydenjfowler | Reviewed this property |
No they don't have a email I belive
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TURKUAZ CAFE, Whangarei - Restaurant Reviews, Phone Number & Photos

Frequently Asked Questions about Turkuaz Cafe

Yes, Turkuaz Cafe offers takeaway services.

Turkuaz Cafe is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5