We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
American, Steakhouse, Southwestern, Bar, Barbecue
Meals
Lunch, Dinner
FEATURES
Seating, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Table Service, Television
View all details
features, about
Reviews (188)
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Filter reviews
183 results
Traveller rating
59
67
29
16
12
Traveller type
Time of year
LanguageEnglish
More languages
Traveller rating
59
67
29
16
12
See what travellers are saying:
Sort and selected filters
Sort FilterEnglish
Updating list...
Reviewed 3 February 2024

Called in for lunch on a really bad weather day. Just wanted a snack so shared a calamari and chicken wings, delicious. Some really nice beer as well!

Date of visit: October 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 January 2024 via mobile

Jimmy Jack's is a great favourite of my partner. We took the kids and small Grandies for dinner and the staff were great. They didn't bat an eye at Mr 2 3/4 wee meltdown and interacted wonderfully with both little ones. Service was fast and...friendly and the ribs are always brilliant. Thank you Jimmy Jack's, see you next time we're in town.More

Date of visit: January 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 November 2023

Avoid! Awful chemical taste on the steak that came on the hot stone. Sausage was cold in the middle on another person's plate. Bbq sauce was very bland. Salad tasted of rotten veg. I'm not sure how much longer this place will stay in business...with food that bad. Best guess is this place is faking positive reviews.More

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 July 2023 via mobile

The sign at the entrance apologised for long waits due to staff shortages. But in fact it was the opposite. Fast excellent service, top quality food. Over all a very enjoyable experience. Not what we read on the internet reviews.

Date of visit: July 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 July 2023

Ordered nachos and chowder. Took a long time for order to come, asked the waitress when will our order be ready because people who came in after us received their meals, she said 3 to 4 minutes. Six minutes went past still no meals so...we got up to walk out and chowder came out the same time, I said no thanks and we walked out.More

Date of visit: July 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 June 2023 via mobile

We went here as a family of 4 for my husbands birthday dinner. We'd booked a table and once seated, waited 20 odd minutes for a server to come back to our table to take our drinks and food order. We ordered 3 main meals...and my daughter ordered a starter and side for her dinner. (it was never said these were for entree, she'd ordered them as her meal) The drinks arrived fairly quickly as did my daughters meal. Unfortunately it was well after she'd finished that a server came back our way so I could get her attention and ask where the rest of the meals were. 2 other tables that arrived well after us already had theirs. When they finally arrived, 1 hour after we were seated, 1 ribs & chicken (served on a prison like metal tray with greaseproof paper that just rips) and 2 stonegrills, we were apparently told no sauce or pepper on the stonegrill and mind your fingers. After she left, we started to cook and eat. I definately used salt, possibly used a little pepper as force of habit more than anything, not because I was purposely trying to break any rules and couldn't actually 100% recall it. The 80gm portions were very small, as expected, but very unfair to have inedible sinew attached to such small pieces as well. The sous vide chicken had some kind of flavouring on it that was not expected, not very pleasant and tainted the rest of the meat. After about 10 minutes the server came back to ask 'how is your meal, have you burnt you fingers and did you use pepper', My son had asked why no pepper but got no response. We said no as honestly didn't recall if used pepper or not. She then went on to say she was 'trying to get to the bottom of this!' ummm trying to get to the bottom of WHAT exactly? She'd didn't explain and disappeared. We were left feeling confused and like we'd been told off as naughty children. Honestly, what restaurant tells you not to season your own meal. Maybe explain it better like 'mind your fingers, it's hot. Please don't use sauces or pepper because...' explain Why, we've still no idea and saying no pepper in the middle it was just lost in the instructions! There was no where to put the meat off the stone to even use seasoning/sauce. You could even tell customers when they order that they are not allowed to season with pepper so they can choose another meal if they wish, to be able to season their food. This just put me off my dinner completely. We left there feeling like we'd been seated in the naughty corner, ignored, undervalued and told off like we'd committed some crime. Great way to end a birthday, NOT!More

Date of visit: June 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 March 2023

The staff at Jimmy Jacks were SO lovely. Our car had broken down and we ended up spending the majority of out day figuring out what to do in Jimmy Jacks, the food was yummy and we were just so grateful for Pippa and the...team for being so kind and helpful to us! We will definitely be back again!More

Date of visit: February 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 December 2022 via mobile

I was impressed by the quick service! Love the squid 🦑 fresh and delicious. But worst fish and chips i ever had taste fishy and got bitter taste and it - the rest did not eat their burgers hope this improves to keep the customer...comingMore

Date of visit: December 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 October 2022

Went in Jimmy Jacks for a steak dinner. Received the friendliest ever greeting from front of house and again from all the staff I met. They certainly worked hard and were very impressive. Had onion rings as a starter, with a BBQ dip and a...Scotch Steak for mains. The steak was cooked to perfection and very tender. If I am ever in Whangarei again, I would certainly eat here again.More

Date of visit: October 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 September 2021 via mobile

Normally our visits to Jimmy Jacks have always been great. However, this last one was a bit disappointing. The service was good, no problems there. However, at one stage, there were about 4 people all serving us at the same time. I am not sure...if this was supposed to be the case or not. When we ordered our meals, we had starters as well as mains. Three of us got our starters, but the fourth person didn't get their starter at the same time. It finally came about 30 seconds before their main arrived. So there was the main sitting there getting cold while they quickly tried to eat their starter. Another person in our group also got their main while they were still eating their starter. Not good enough guys! Why couldn't everyone get their starters at the same time and why would you serve the mains when people were not ready to have them? Some coordination is needed in your kitchen!More

Date of visit: September 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 April 2021 via mobile

Popped in here for lunch on our way north. Had great service and awesome food at a reasonable price. Would happily return. Garlic, bacon and cheese loaf is a must. Sorry no pics, we were really hungry.

Date of visit: April 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 April 2021

Sorry, but this was super average food. Nothing to rave about. The $35 cidar jug was the best part of dinner.

Date of visit: April 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 March 2021 via mobile

Best restaurant on our holiday. The front man, Bryan was the right person to be greeted by and ask questions. We went 3 times and travelled back to Whangarei just to revisit the restaurant.

Date of visit: March 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 March 2021 via mobile

As usual Jimmy Jack was popular. I don't know if they have changed/tweaked the recipe for their ribs, but all 3 of us who had the ribs noticed there was a bit of a bite in their sauce. While it was not unpleasant, we were...looking forward to the ribs that we normally have. Also, eating ribs is a messy thing and paper towels don't quite do the trick when it comes to cleaning your hands. Before, they use to have a few sachets of lemon wet wipes. However there was nothing at our table. So why not provide people with warm bowls of water so they could wash their hands? Just saying....More

Date of visit: March 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 March 2021

A good selection of food and beverages, Tasty and large sized meals at a good price. Go with a group

Date of visit: November 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews
Best nearby
Best nearby hotelsSee all
Motel Six
80 reviews
.41 km away
The Grand Hotel
55 reviews
.55 km away
Aaron Court Motel
32 reviews
.61 km away
Bella Vista Motel Whangarei
132 reviews
.69 km away
Best nearby restaurantsSee all
Split Bar & Restaurant
251 reviews
.32 km away
PimarnThai Restaurant
219 reviews
.36 km away
Mean's Vietnamese Cafe
174 reviews
.34 km away
Deluca cafe
105 reviews
.35 km away
Best nearby attractionsSee all
Hundertwasser Art Centre with Wairau Maori Art Gallery
149 reviews
.48 km away
Claphams Clocks - The National Clock Museum
201 reviews
.68 km away
Town Basin
635 reviews
.65 km away
Whangarei Art Museum
27 reviews
.62 km away
Questions & Answers
Ask a question
Sharon A
30 June 2017|
AnswerShow all 2 answers
Response from 671jf | Reviewed this property |
Sorry for delay they usually don't take bookings but good luck
0
Votes
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing

JIMMY JACKS RIB SHACK & CRAFT BAR, Whangarei - Menu, Prices & Restaurant Reviews

Frequently Asked Questions about Jimmy Jacks Rib Shack & Craft Bar

Jimmy Jacks Rib Shack & Craft Bar is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4