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Parnells Cafe Gallery and Garden Art

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$$ - $$$Cafe, ,
349 Victoria Avenue, Whanganui 4500, New Zealand
+64 6-345 7770
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Overview
  • Excellent38%
  • Very good43%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
“brunch” (11 reviews)
“gelato” (12 reviews)
Closed Now
Hours
CUISINES
Cafe, New Zealand, Contemporary, Healthy, Gluten Free Options, Vegetarian Friendly
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
349 Victoria Avenue, Whanganui 4500, New Zealand
All Details
Write a ReviewReviews (140)
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1 - 10 of 137 reviews

Reviewed 2 weeks ago via mobile

My elderly mother and I were travelling from New Plymouth to Palmerston North and stopped for brunch. We ordered before it got busy but we were very disappointed with the very long wait for our meals. I thought my pancakes would be worth the wait...More

Thank susanreed123
Te Aroha M, Owner at Parnells Cafe Gallery and Garden Art, responded to this reviewResponded 5 days ago

Dear Susan Reed123 There can be absolutely no excuse for your appalling experience. I offer you and your mother my sincere apology for the two incidences of burnt pancakes. I understand we were short-staffed that day but that cannot be an excuse for this intolerable...More

Reviewed 3 weeks ago via mobile

Coming from auckland we are a bit spoilt for choice. But Parnells Cafe could rival any Auckland Cafe for food. Loved my corn stack & really generous portion. Also lasagne & eggs Benedict great. Actually lots on the menu & in the cabinet. Great variety....More

Thank Diana S
Te Aroha M, Owner at Parnells Cafe Gallery and Garden Art, responded to this reviewResponded 3 weeks ago

Hi Diana S Wonderful to know that your experience at Parnells Cafe met the high standard you are used to - we are happy to accommodate well-behaved dogs too! Hope you call again when you return to Whanganui!

Reviewed 3 weeks ago via mobile

Good cabinet food and quite extensive blackboard menu. On this visit I couldn’t get past the steak sandwich - very tasty. Good but not brilliant coffee. Sometimes we’re tempted by the gelato. Have only given 4 stars as I thought the service was not up...More

Thank John S
Te Aroha M, Owner at Parnells Cafe Gallery and Garden Art, responded to this reviewResponded 3 weeks ago

Hello John S Thanks so much for choosing to lunch at Parnells. I hope that next time you come the coffee will be at the excellent standard expected at Parnells and that our staff provide the high level opf service all of our customers deserve,...More

Reviewed 28 March 2018 via mobile

Very poor service... we waited over 50minutes to be served out counter food, while others who arrived after were served, ate & left. When my wife politely checked on the delay she was not responded to. The whole time we were there , their were...More

Thank Neale P
Te Aroha M, Owner at Parnells Cafe Gallery and Garden Art, responded to this reviewResponded 3 weeks ago

Hello Neale P My apologies for the excessive wait time on your food and especially for the poor attitude of our staff. This is absolutely not acceptable. Thank you for giving this feddback and be ssured that that all of these matters have been addressed...More

Reviewed 28 March 2018 via mobile

45 minutes wait for cabinet food!!! Ignored by 2 staff when asked when we could expect our food. Won’t be back!More

1  Thank Fiona P
Te Aroha M, Owner at Parnells Cafe Gallery and Garden Art, responded to this reviewResponded 3 weeks ago

Hi Fiona P My apologies for this unacceptable wait time and also for the poor attitude you mention. We are addressing issues around wait time. While there are times when kitchen staff are under pressure, there is no excuse for poor attitude of staff. Te...More

Reviewed 13 March 2018

great coffee, great choices, great food and lovely atmosphere for morning tea, brunch, lunch or afternoon tea. Friendly staff, indoor or outdoor (sheltered). Art works including jewelry to peruse.

Thank 746gillian
Te Aroha M, Owner at Parnells Cafe Gallery and Garden Art, responded to this reviewResponded 3 weeks ago

Thank you746gillian It is always so gratifying to receive high commendations like yours. So pleased your experience at Parnells was all you would want it to be. Our customers deserve the best!! Many thanks. Te Aroha Mackintosh

Reviewed 16 February 2018

Hit - the beef toasted sandwich with horseradish. Go to Yellow House cafe for better food & service. Miss - The owner should have cctv to keep an eye on his 2 nattering young girls who left four tables uncleared for the 30 minute period...More

Thank tango299
Te Aroha M, Owner at Parnells Cafe Gallery and Garden Art, responded to this reviewResponded 3 weeks ago

Hi tango299 Thank you for your comments. I am sorry that you did not receive the level of service you deserve. Every customer deserves the best we can give and we clearly fell short of that. Customer service is an absolute priority. Clearing tables quickly...More

Reviewed 9 January 2018

We stopped for lunch at this restaurant while traveling between Tongariro and Wellington. Excellent food, nice atmosphere - very good ice cream. Good service.

Thank pico1
Te Aroha M, Owner at Parnells Cafe Gallery and Garden Art, responded to this reviewResponded 13 January 2018

Hi Pico1 Thank you for your feedback. Very happy you enjoyed dining at Parnells. Te Aroha

Reviewed 4 January 2018

We were very lucky to have been staying at a nearby Motor Lodge so got to enjoy two breakfasts here at Parnells. Our first was a big breakfast for both of us and they were great. Food was fresh, coffee was extremely nice and the...More

Thank pracsol
Te Aroha M, Owner at Parnells Cafe Gallery and Garden Art, responded to this reviewResponded 3 weeks ago

Thank you Pracsol So pleased that your experiences with Parnells were so positive - all of our customers deserve to have the same level of satisfaction as you had. This is what we strive for. Thanks for your commendation. Much appreciated. Te Aroha Mackintosh

Reviewed 23 December 2017

This caf is usually busy and popular with the locals. It can be a little hit and miss with both the coffee and food. I had both great coffee and terrible coffee which is a shame, because it puts you off going again. The food...More

Thank Orkboss
Te Aroha M, Owner at Parnells Cafe Gallery and Garden Art, responded to this reviewResponded 13 January 2018

Hi Orkboss Thanks for your feedback. Being 'hit and miss' with food and coffee is certainly not acceptable. Every customer at all times deserves the best quality we can provide. That reminder has gone to all staff. The oil and vinegar is very popular with...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$3 - US$13
Cuisine
Cafe, New Zealand, Contemporary, Healthy, Gluten Free Options, Vegetarian Friendly
Meals
Lunch, Breakfast, Brunch
Restaurant features
Takeout, Seating, Parking Available, Street Parking, Free Off-Street Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Wine and Beer, Accepts Mastercard, Accepts Visa, Outdoor Seating, Reservations, Waitstaff, Accepts Credit Cards
Good for
Child-friendly, Kids
Open Hours
Sunday
7:00 AM - 4:00 PM
Monday
7:00 AM - 4:00 PM
Tuesday
7:00 AM - 4:00 PM
Wednesday
7:00 AM - 4:00 PM
Thursday
7:00 AM - 4:00 PM
Friday
7:00 AM - 4:00 PM
Saturday
7:00 AM - 4:00 PM
Location and Contact Information
  • Address: 349 Victoria Avenue, Whanganui 4500, New Zealand
  • Location: South Pacific  >  New Zealand  >  North Island  >  Manawatu-Wanganui Region  >  Whanganui
  • Phone Number: +64 6-345 7770
  • E-mail
Description
Fresh, homemade food and Mojos coffee. Always a must in Wanganui to eat, coffee and view gallery. Fantastic gelato.
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