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Ratings and reviews

RATINGS
Food
Service
Value

Details

PRICE RANGE
$4 - $12
CUISINES
New Zealand, Cafe
Special Diets
Gluten Free Options
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meals, features, about
Reviews (45)
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Reviewed 11 February 2024 via mobile

Me and my mate went there @ 12 30 on 11 Feb and these two girls were working, they said they aren’t serving coffee anymore because they had too many dishes to do , there was no line and they were taking ages to take...peoples orders , they first had a talk to each other that was about 3 minutes long ignoring the two ladies infront of them and then telling them and us they aren’t serving coffees , they were very rude and passive aggressive honestly would not recommend going here, they treated the old ladies with so much disrespect aswellMore

Date of visit: February 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 October 2023

Grubby tables, sticky floors, tatty, slow service, got our order wrong, tasteless muffins (more sugar needed), overpriced, nothing special. Shame.

Date of visit: January 2023
Helpful?5  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 March 2023

Thought the range of muffins was pretty limited for 11.30 on a Tuesday. But won’t be going back because they charged an extra $1.00 for oat milk. This is a rip off and shows they don’t want the patronage of those who prefer plant based....Bad enough when it’s 50c. There are alternative venues where the penalty is less.More

Date of visit: February 2023
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 May 2022 via mobile

Stopped of for a long black. Service was good but unfortunately coffee was not. Very watery more like a filter coffee. Muffin Break has been a good in the past but I will look at other coffee options in the future.

Date of visit: May 2022
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 March 2022 via mobile

I wrote a so-so review 12 months ago and thought things may have been better this time, but alas, it wasn't. While the drinks and the food were really good, the letdown was once again the staff. The service was very lacklustre and the Vaccine...Pass was reluctantly asked for and only after my prompting . Also, the tables were not being cleared or sanitised during our time there, leaving used plates and cutlery sitting, even though the cafe was not busy. There was a Spinning Wheel promo being run by Muffin Break but no mention was made to us about it whatsoever, even though we qualified for its entry. So, better staff are needed to make this potentially wonderful cafe one of the better onesMore

Date of visit: March 2022
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 December 2021

A lesson in customer service definitely needed for the two women I encountered on both visits to this MB. Quite taken aback to be spoken to in such a rude, aggressive manner on each occasion. Unfortunately my elderly mother likes the food. Visiting PN and...only endured the unpleasant experience twice for her sake.More

Date of visit: December 2021
Helpful?
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Reviewed 31 March 2021

I visited on 30th March. Went in with my family it was quite busy but we got our food in a good amount of time. Absolutely love the spinach and cream cheese muffin and there coffees àre pretty good. The lady who brought us our...food out went out of there way to get us water and suger and napkins and we completely appreciated it because they were busy so we couldnt get to the till unless we waited in line. The staff were very helpful and lovely. And I felt sorry as I watch one of the staff get abused by another customer but she kept smiling and apologizing offering to help the customer. 100% recommend coming here just avoid around lunch time.More

Date of visit: March 2021
Helpful?
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Reviewed 19 March 2021 via mobile

The four of us just had 3 coffees and a chai so cannot comment about the quality of the muffins and slices. However, our drinks were quite acceptable although not brilliant but certainly worth of another try next time we visit the Plaza. Service was...likewise ok but lacked that certain joie de vivre that would've raised the point score.More

Date of visit: March 2021
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 January 2021

Went in to buy a coffee and when I got there it was extremely busy. But the food was good. I was served by a lady with blue hair and she was polite and kind even though she was extremely busy and the coffee was...great. Loved the apple crunch muffin and the girls there do a great job under pressure.More

Date of visit: December 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 June 2020

My husband had the bacon and egg pie, he said it was just on ok. I had a traditional club sandwich - it was disappointing. It was annoying and I was so looking forward to a nice, fresh good old tasty club sandwich. The lady...on the next table said her cheese and onion toasted sandwich was cold and horrible. Will go to the cafe opposite Rodd and Gunn next time! Would have been great value if food was nice. The little biscuits with coffee were surprisingly tasty.More

Date of visit: June 2020
Helpful?
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Reviewed 16 June 2020

Went to Palmerston North Muffin Break and got a takeaway spinach and feta muffin. It was extremely dry, had NO feta in it and I was overcharged by 40cents. Unfortunately, discovered this after I had left the plaza.

Date of visit: June 2020
Helpful?
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Reviewed 20 December 2019 via mobile

Sadly this is the second time recently that we have visited this Muffin Break outlet and both time we have had an issue. Today we ordered 1x mocha,1x cuppa chino with Chocolate along with a ginger muffin. The staff were friendly and helpful however when...they delivered our order they delivered 1x cuppa chino and 1x latte. They apologised for the error but then said if they were to remake the latte to a mocha we would have to pay extra for it. It was clearly their mistake and they could have put it right. However we both ended up drinking a coffee neither of us ordered and we did not enjoy our experience today. I am a VIP customer and have to wonder if it is worth returning to this place to give them the chance to deliver the correct order. Transaction number:-138775 20th Dec 2019.total spend $15.10More

Date of visit: December 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 November 2019

Had a great cappuccino and enjoyed their chocolate caramel slice and the spinach cream cheese muffin today. Its a good place to escape the rain, but sadly I wasn't the only one who had that idea. It was crazy packed and I struggled to get...a clean table. But the girl who come over to clean my table was so lovely and apologized for the dirty table and the wit. I did catch a name but I think she had blonde hair under her cap. But I loved the food and would recommend coming here more often but maybe avoid rainy days and lunch time. Great job girls getting through the lines in a fast and efficient way. There cheese cake also looks really good.More

Date of visit: November 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 October 2019

I regularly go to muffin break on sundays and get a coffee and the staff a lovely. They are always so busy and rushed off there feet but the always have time to smile at you and answer any questions that you might have. Service...is great and love the coffees.More

Date of visit: October 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 October 2019

Thought I’d pop in for a brief meeting with client, but was rudely served to by a young lady with dark hair can’t remember seeing a name badge, she was not polite at all, we seemed like an inconvenience and all while there was a...group of staff gossiping out the back very loudly. I have come to muffin break frequently as Dana always made a good coffee but after the poor service I won’t be returning! Would gladly walk to Columbus coffee next time.More

Date of visit: August 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
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Barb-nz
1 May 2015|
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Response from 331shirleyb | Property representative |
Hi Barb. Yes this is Muffin Break in The Plaza, Palmerston North. We are the owners. We have only just found the listing so have updated it now so that it's more obvious! Regards...Shirley
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MUFFIN BREAK THE PLAZA, Palmerston North - Menu, Prices & Restaurant Reviews

Frequently Asked Questions about Muffin Break The Plaza

Yes, Muffin Break The Plaza offers takeaway services.

Muffin Break The Plaza is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3.5
  • Service: 3.5
  • Value: 3