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Ratings and reviews

RATINGS
Food
Service
Value

Details

PRICE RANGE
$9 - $156
CUISINES
Japanese, Sushi, Asian
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
View all details
meals, features, about
Reviews (230)
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224 results
Traveller rating
160
51
8
3
2
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LanguageEnglish
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Traveller rating
160
51
8
3
2
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All reviews katsu rice salad dinner set delicious japanese food worth the wait lemonade miso palmy
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Reviewed 29 February 2024

i found flies in every single one of my soy sauce pots. the food was absolutely outrageous, soggy and no flavour. wouldnt recommend.

Date of visit: June 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 November 2023

5 out of 5 customer service the people are friendly helpful and appreciated. Not a fan of the menu changes it was amazing and a place to go when you want to go out and not have what you can make at home. The platters...for two come with single items and needs at least two items i.e. so both parties sharing can try it. Great platters have three. Overall I think menu and cost for what's on offer needs change to deserve higher marks.More

Date of visit: October 2023
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 October 2023

Excellent choice of food, great drink selection, service quick and attentive, and atmosphere top notch!! Just wish they would open for lunch!! Booking essential, as they seem busy whenever we’ve been for dinner.

Date of visit: November 2022
Helpful?5  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 September 2023 via mobile

Fantastic well priced interesting food. Delicate and well balanced. Lovely wait staff and a nice interior with ambience. Totally recommend.

Date of visit: September 2023
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Reviewed 26 July 2023 via mobile

Outstanding Japanese food & presentation. Great service. Spectacular menu. Good wine list. Very cool lighting and interior design & fit out provide excellent ambiance. Wish it was in my home town.

Date of visit: July 2023
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Reviewed 14 July 2023 via mobile

Fantastic food however was blown away with how pressured it was to get through the meal quickly. 7pm booking and it’s not like there was a booking for our table after us. From the moment we sat down, the pressure was on to order and...progress to the point where it was OTT. Our entrees were taken away before we even finished them and the mains put down literally at the same time. No gap between the courses. We were then pressured to finish up the mains so they could be taken away and desserts offered. At this point I just couldn’t be bothered ordering dessert due to the pressure. Would have loved an extra round or two or drinks but there was little to no service around that. I find it unbelievable that this is such a common thing now where you are rushed through your meal without the ability to actually enjoy it and enjoy the ambience of the venue. I would say that due to the rushed nature and lack of service around drinks we left without paying an additional $70 - $100 that we would have paid for a relaxed experience. But like I said, quality of food was greatMore

Date of visit: July 2023
Helpful?1  
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Reviewed 1 June 2023

Excellent service with well prepared dishes. Treats for a little delayed serves made us feel valued.

Date of visit: April 2023
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Reviewed 5 May 2023

Delicious food and the service was good. We were a table of 6 and well tended to throughout the night. 3 of us orded the chicken miso katsu and it would have been nice to have had a larger portion of rice as it was...tiny compared to the size of the chicken and salad. Prices were good tooMore

Date of visit: April 2023
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Reviewed 26 November 2022 via mobile

Wonderfully consistent food. Great service. You must try hand made lemonade. Even the committed traditional kiwi food bloke in our group will be back. Great job Haru!

Date of visit: November 2022
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Reviewed 24 July 2022 via mobile

The food is just Devine. The staff are super friendly and very efficient. We had the Haru Dinner set and the Haru Kaiseki Ryori set. Could not fault the food and a great ambience. Highly recommend

Date of visit: July 2022
Helpful?
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Reviewed 25 June 2022

We arrived at a few minutes before our booked time and were seated and ordered our meal entre and main. It took 30 minutes for our entre to get to us. I suppose when they give you a set time of two hours, waiting 30...minutes for your food is the norm. The food is definitely delicious but not worth the wait. After it good the waitress 10 minutes to bring the menu so we could have dessert, we decided it was time to leave.More

Date of visit: May 2022
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Reviewed 28 October 2021

I had dinner here, Shall we have the set menu? I wasn't sorry. 100 characters have been used. 100 characters have been used.

Date of visit: October 2021
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Reviewed 12 October 2021

Very tranquil. Excellent service. Fabulous meal . Will definitely return on my next visit to Palmerston North.

Date of visit: October 2021
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Reviewed 26 September 2021 via mobile

Went to Haru with my wife. I would have to say without a shadow of a doubt, Haru is the best Japanese restaurant in Palmerston North. We were there for lunch, and the lunches are approx 22-25 dollars for a meal "combo". Many things to...try, and i couldn't finish mine. I ordered Katsu Miso Chicken, which was a lot of food. The wife ordered the Sashimi meal, which was beautifully presented and high quality fresh fish (on a Sunday!). Rate the place, will be back for dinner and an extended menu.More

Date of visit: September 2021
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Reviewed 23 July 2021 via mobile

Excellent service, food and flavours. We asked for some substitutions on the set menu, and this was executed without any fuss whatsoever. Very much enjoyed our meals, and a for a very reasonable price. Highly recommended.

Date of visit: July 2021
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Questions & Answers
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Go563895
27 March 2021|
Answer
Response from gracel38 | Property representative |
Hi Our trading hours is Lunch - Thurs to Sun 11:30 to 2:30 ( last order 1:30) Dinner - Tue to Sun 5pm to 10 (last order 8:45 - 9pm)
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HARU JAPANESE RESTAURANT, Palmerston North - Menu, Prices & Restaurant Reviews

Frequently Asked Questions about Haru Japanese Restaurant

Haru Japanese Restaurant is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5