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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Food and ambience

Italian, Bar, Pizza, European, Pub, Vegetarian Friendly
About
The London Underground Pizza Bar is in the heart of downtown Queenstown on Shotover Street, serving up delicious pizza alongside a taste of London nightlife. Dine in the cosy booths or bistro-style tables in the restaurant area or relax at the high tables and large leather booths in the bar. The London's pizzas are made from scratch using the best fresh local produce and their bar is stacked with the best beers and New Zealand wines. The booth seating is great for families and their special Kids Menu is a favourite with locals. Book in for dinner and drinks with a group of friends, swing by to play pool and share a pizza or plan your big night out to dance the night away with the inhouse DJs
PRICE RANGE
$10 - $32
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner
CUISINES
Italian, Bar, Pizza, European, Pub
FEATURES
Wheelchair Accessible, Free Wifi, Takeout, Reservations, Seating, Television, Highchairs Available, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Credit Cards, Table Service, Live Music, Gift Cards Available
Reviews (1,020)
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984 results
Traveller rating
706
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40
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LanguageEnglish
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Traveller rating
706
186
40
26
26
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Reviewed 8 March 2024 via mobile

Outstanding Bar. Outstanding Service. Managed a large crowd with ease 👏👏👏 Pizza was so, I understand that give anything.

Date of visit: March 2024
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Reviewed 3 January 2024 via mobile

A good find this if you’re looking for a proper pizza in Queenstown - just squeeze through the crazy Fergburger queue outside and go down the stairs!. Inside is a big basement venue with open kitchen and you can see the pizzas being hand stretched...and freshly made. Quality of food and service was both excellent.More

Date of visit: December 2023
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Reviewed 13 November 2023 via mobile

Tired of tourist prices? Here are excellent pizzas st great prices just a bit off the beaten path. You won't be disappointed.

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 October 2023

Great fitout and really nice staff but the food lets this place down. Ordered mozzarella sticks that came with a weird cold tinned tomato tomatoes. If heated it would have been so much better. Ordered pizza, heavy on cheese and pretty average. Generous size for...11 inch and also spaghetti bolognaise which had zero flavour and not a particularly large portion. $107 later with a margarita and a couple of beers felt really disappointed. Only one other couple in there - such a shame as it's a cool venue. Hopefully a new chef can improve it.More

Date of visit: September 2023
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Reviewed 20 September 2023

Alicia made my night one to remember I sat at the bar and she recommended great drinks and jokes. I will be back for more!

Date of visit: September 2023
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Reviewed 27 August 2023

Excellent pizzas. We were surprised at the lack of heating in the middle of winter, so we kept our coats on as did other guests. The decor is sort of like British underground, not really my thing, but the pizzas were superb and that's what...we came for so 5 stars.More

Date of visit: July 2023
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Reviewed 31 July 2023

My 19 year old son found this place first night we arrived after checking out the town . We all went there for dinner first night ! We are a family of 4, we had a blast ! The music was good the pool tables...made it even more fun and most of all we got the BIG BEN pizza with is perfect for 4 hungry people. You can choose 3 different types . We had so much fun that we went back the next night ! The manager Ethan was awesome and friendly and accommodating. We highly recommend cheers NicolaMore

Date of visit: June 2023
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Reviewed 31 July 2023

Awesome place - relaxed and friendly with great food and people. Enjoyed a great round of pool with our drinks and meal. We loved it so much it became our goto for dinner two nights on the hop.

Date of visit: June 2023
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Reviewed 15 July 2023

Awesome. Has to be the best Pizza I’ve had. Such a great vibe. The place had a great crowd but still able to get a table. Service fast & excellent. Very clean … well done guys 👏👏👏👏

Date of visit: July 2023
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Reviewed 12 July 2023 via mobile

The place was empty when we got there which made us skeptical as NZ restaurants are booked out weeks in advance. The service was good. Food came out quite quickly. No mistakes made with the order. It is more of a bar vibe with pool...tables etc but a section for the restaurant. Easy quick food.More

Date of visit: July 2023
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Reviewed 28 June 2023 via mobile

Served cold pasta, staff looked like they would rather be anywhere else, and it was way over priced for the amount you get and when compared to better experiences in Queenstown.

Date of visit: June 2023
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Reviewed 9 April 2023 via mobile

Food is divine, no words. Quality service exceptional. Service provided by Peter is awesome. This place deserve more than 5 star

Date of visit: April 2023
Helpful?
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Reviewed 2 October 2022 via mobile

Greeted with a smile and order was taken. However from there it went downhill. Staff moved slowly and we watched the waiter walk passed us 4 times and not once look over to see if we needed anything. We landed up cleaning the table, getting...our own napkins. The pizza didn’t take too long to arrive - but was really basic in taste. We all left half and then decided it might be better for breakfast- but after waiting for 10 mins ( and the waiter walked passed numerous times and we tried to wave but he was oblivious - we got up - walked to the kitchen counter and with 3 staff there all watching one ipad together - I leaned over - grabbed take away boxes and we boxed up our leftovers. I stayed back to pay while the rest of the family walked out without one staff member looking up. I stood at the til and eventually had to say - hey can I pay to the guy who was fiddling with something behind the counter. The lack of experienced staff is really harming this business. I’d stay clear for a while until the staff shortage improvesMore

Date of visit: October 2022
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Reviewed 5 February 2022

The staff are outstanding- always putting a smile on my daughters with outstanding service, kindness , hospitality and genuine fun interaction. Thank you Benny, Sam and Kalos! The food is delivered not long after ordering. It is delicious having ordered two pizzas, curly chips and...drinks, always with leftovers to take home and enjoy the next day. I have now taken my family there twice on our holidays in Queenstown having first discovered it in September/ October school holidays 2021. Highly recommended for families, couples, friends... Highly recommended for everyone in other words.More

Date of visit: February 2022
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Reviewed 9 January 2022 via mobile

So fast with food and top service by Benny. Good quality food with low price’s. Incredible cocktails.

Date of visit: January 2022
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UtahPeeps
2 February 2019|
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THE LONDON, QUEENSTOWN - Menu, Prices & Restaurant Reviews

Frequently Asked Questions about The London, Queenstown

Yes, The London, Queenstown offers takeaway services.

Yes, The London, Queenstown is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

The London, Queenstown is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4