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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Bar, Pub, New Zealand
Special Diets
Vegetarian Friendly, Gluten Free Options
Meals
Lunch, Dinner, Brunch
View all details
meals, features
Reviews (173)
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Traveller rating
104
46
7
3
10
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All reviews pizza fish and chips steak pub grub great pub view of the lake fat rugby yum
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Reviewed 9 March 2024 via mobile

Fantastic Pub & Bar overlooking Lake Whakatipu. Ice Cold Draught Beer & A Pub Menu to go with. Busy place. Also you will see International Flights take off

Date of visit: March 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 January 2024

Absolutely awful service. Lady was very rude- we got there early and she was not accomodating in the slightest. Doesn’t want our money

Date of visit: December 2023
Helpful?1  
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Reviewed 26 November 2023 via mobile

Very very average meal. When I told waitress it was one of the worst I’ve had she laughed. No one came back to check or apologise.More

Date of visit: November 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Republic Hospitality, Owner at Frankton Arm Tavern, responded to this reviewResponded 7 December 2023

Hi there, Thanks for your valuable feedback. I am so sorry to hear about your visit, this is not what we want our customers to experience. Please email me as I'd like to offer you something as compensation. Regards, Jax Smith Head of Sales Republic...More

Reviewed 24 October 2023 via mobile

Great food and range of drinks in a proper local style pub. Steak was good and the margarita pizza really good too, I had fries with the pizza which I didn’t really need as the pizza was enough in itself. The staff were all really...nice and friendly and there was good music playing while we were there. The views over the lake were lovely too.More

Date of visit: October 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Republic Hospitality, Owner at Frankton Arm Tavern, responded to this reviewResponded 7 December 2023

Hi there, Thank you so much for your feedback about your visit to the Frankton Arm Tavern. We are so pleased to hear you enjoyed your visit. We hope to see you back again soon. Th e Frankton Arm Tavern team

Reviewed 1 October 2023 via mobile

Walked to the FAT from Driftaway Park where we were staying looking for a meal for the family. Pub is nice and warm and beers are good, unfortunately there was a limited menu on a Wednesday night with only a few burgers available, there was...mention of pizzas on the menu but apparently they were not on that night.More

Date of visit: August 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Republic Hospitality, Owner at Frankton Arm Tavern, responded to this reviewResponded 13 October 2023

Hi there, Thank you for your feedback. We're glad you enjoyed the atmosphere. Yes we usually have a limited burger menu and run in conjunction with a local food truck on a Wednesday called Francesca's Mobile Pizza. We're sorry that you missed the pizza truck,...More

Reviewed 27 May 2023

The wairua was amazing, tank made us feel really welcome. Thank you the staff at the FAT always feeling welcomed

Date of visit: May 2023
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Republic Hospitality, Owner at Frankton Arm Tavern, responded to this reviewResponded 30 May 2023

Hi there, Thanks for your recent review. We too think the Wairua is amazing at The Frankton Arm Tavern. That's what makes it the local's local. You're always welcome mate! Ka kite anō The Frankton Arm Tavern team

Reviewed 18 March 2023 via mobile

It’s always great to be back at FAT. We went there for some drinks at St. Patrick’s day and even busy, the staff were great, friendly and Anton even made a ☘️in the Guinness. Pizza was great too! Always recommend this place!More

Date of visit: March 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Republic Hospitality, Owner at Frankton Arm Tavern, responded to this reviewResponded 19 April 2023

Hi there, Thank you so much for visiting and providing feedback about your recent time at The Frankton Arm Tavern. What an epic day to pop in and see the team and it's awesome to hear that they showed you an amazing time during one...More

Reviewed 21 February 2023 via mobile

The food was ok pub grub when it finally arrived. We strolled down from our close by accomodation thinking we would have a quick meal. It was busy but we weren’t notified of a wait. Our food arrived at 845pm about 120-130 after we ordered....Management did offer drinks when we complained but the thing that really unimpressed was how they said they couldn’t advise of a wait time as it snuck up on them and how others all around us got food quicker. A group who arrived at least half an hour after us got food at least ten minutes before us. Management said that is because we ordered fried chicken which takes a long time to cook compared to burgers. The couple next to us who arrived after us and got food at least 15 minutes before hand ordered pizza. Their wait was around an hour. I would not return for a meal if there were others customers. Also just to be aware the outdoor area is smoking permitted and lots of people were smoking when we were there.More

Date of visit: February 2023
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Reviewed 18 February 2023 via mobile

Had a great experience here having pizzas and a few drinks. The staff informed us they were under staffed and we’re only serving pizzas due to this, but with the speed of service we couldn’t tell they were understaffed! Staff were friendly and the pizzas...were yum :)More

Date of visit: February 2023
Helpful?
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Reviewed 14 January 2023 via mobile

We booked via phone call and received no warning regarding staff shortages and menu changes- not a good start Very hot and quite crowded Told when menu was delivered due to staff issues a reduced menu was offered- very limited and basic- couple of burger...options and possibly fish and chips Food very ordinary and over priced Staff thin on ground so service ordinary Loads of customers complaining as no warning about the menu Not a great experienceMore

Date of visit: January 2023
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Reviewed 22 December 2022

food was everything you would expect from a pub meal the atmosphere warm and friendly, accomodating staff

Date of visit: July 2022
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Reviewed 26 October 2022 via mobile

I booked this restaurant as I looked at tripadvisor and thought the menu and reviews were ok. We are visiting from Australia. There is no chef, something that was omitted when I rang for a booking for dinner. There is an extremely limited menu see...below and the fish i had was covered in the hardest batter ive ever seen. I couldnt cut it. Chips were warm. At $33 it was the worst fish n chips ive ever eaten. I couldnt wait to leave the place. It is simply a pub, sticky tables and terrible food. Give it a big miss. Change the website for goodness sake to reveal the basic menu available. What a rip off.More

Date of visit: October 2022
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Reviewed 12 October 2022 via mobile

We love FAT, specially Jess that’s always friendly and remember our favourite drinks! If was not for her, I wouldn’t know that the loyalty card was so great! I’d $90 to spend and just knew because she asked if I would like to use it!...Definitely the best staff and one of the best loyalty programs!More

Date of visit: October 2022
Helpful?
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Reviewed 18 July 2022 via mobile

April you made our families evening and added to our already awesome trip. This is the best food and service experience we have had in NZ We could see the Asian man wearing the Jim Beam hat in the kitchen. The bloke is a wizard...in the kitchen you can see his passion and skill and he had a great sense of humour. I get cranky with crap steak but this was outstanding. April went out of her way to accommodate us and I would say she is an asset to this pub. Cracking sense of humour and super efficient and switched on. The AFL was a nice touch. I am sorry you can't beat Ireland in Rugby! We will be back😄👍More

Date of visit: July 2022
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Reviewed 5 May 2022 via mobile

Always a good spot to catch up with friends over a meal and we weren't disappointed as service from friendly staff member was great plus everyones meals were served with a smile plus very enjoyable. Good choice of meals to suit all tastes plus wines/...drinks at a reasonable price. Views across lake & mountains plus a stunning sunset made for a very pleasant eveningMore

Date of visit: May 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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FRANKTON ARM TAVERN, Queenstown - Restaurant Reviews, Phone Number & Photos

Frequently Asked Questions about Frankton Arm Tavern

Yes, Frankton Arm Tavern offers takeaway services.

Frankton Arm Tavern is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5