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Mrs Ferg Gelateria

40 Shotover Street, Queenstown 9300, New Zealand
+64 3-441 1205
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Overview
  • Excellent68%
  • Very good24%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“gelato” (216 reviews)
“sorbet” (41 reviews)
“gelateria” (31 reviews)
Closed Now
All hours
CUISINES
Vegetarian Friendly, Gluten Free Options
PRICE
$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
40 Shotover Street, Queenstown 9300, New Zealand
All Details
Write a ReviewReviews (529)
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1 - 10 of 484 reviews

Reviewed 5 days ago

After seeing the people flock in here, I thought it would be amazing ice cream. I have to say it was above average, but after having ice cream at Patagonia the day before, their win hands down. The service here was good, but I did...More

Thank BudaBaB
Reviewed 1 week ago

Got gelato as we waited in line for Fergburger. Was really good with many, many options. Ice cream before dinner, vacation is the best!

Thank Nick M
Reviewed 1 week ago via mobile

Service poor- not good customer service- an almost can’t be bothered. Almost rude when asked is Mrs Ferg real? Taste- average, not deserving of stars. Sure there are better ice creams in Queenstown, wish we had walked further down the street

Thank Caroline M
Reviewed 1 week ago

I had the best visit to Mrs Ferg today!! The ice cream is amazing but the service was even better. I got served by a red head, can't remember her name, but she was so friendly and gave me loads of recommendations and tasters. She...More

Thank Kaylee P
Reviewed 1 week ago via mobile

Good range of ice creams and gelato. Friendly, helpful serving staff. Good location to get an ice cream and walk along the waterfront - particularly on Saturdays when there is a market along the waterfront. The ice cream was good - but not spectacular.

Thank FfastEddy
A TripAdvisor Member
63
Reviewed 2 weeks ago via mobile

Hot day so ice cream was a must! Lots of yummy choices. They offered samples and suggestions for pairing flavors. I had salted caramel and chocolate brownie gelato. Nice!!! Highly recommend!

Thank A TripAdvisor Member
Reviewed 2 weeks ago

My wife and I shared a cup of Mint choc chip and some kind of peanut butter icecream. I am not usually a big fan of icecream but this was very, very good. Will definitely be returning

Thank ramyon74
Reviewed 2 weeks ago via mobile

The gelato was very high quality, but the staff seemed unhappy to serve customers. Wouldnt sway me from recommending the gelato there or coming back, but just not pleasant when interacting with the staff

Thank Joshua M
Reviewed 3 weeks ago

They had very good selection of gelatos. Staff was very friendly and patient with all the hoards of tourist and there trials for all the various exotic flavors. After Italy this was the place I thoroughly enjoyed gelatos and they had many selections which did...More

Thank Savi K
Reviewed 3 weeks ago via mobile

There are two! Make sure you enter off the Main Street! There are double the amount of flavours!!! 46 to be specific! :p So many flavours, staff were good helping with recommendations on flavours we might like! Worth a visit!

Thank BeeAndTortoise
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Questions & Answers
jd1825
24 August 2015|
Answer
Response from FergQT | Property representative |
Hello, On behalf of Mrs Ferg I can confirm we do read the reviews and absolutely care. Any poor service or product is completely unacceptable to us. We have already identified the staff member involved and are working... More
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Drinks
Restaurant features
Takeout, Wheelchair Accessible
Good for
Kids, Child-friendly
Open Hours
Sunday
6:30 AM - 2:00 AM
Monday
6:30 AM - 2:00 AM
Tuesday
6:30 AM - 2:00 AM
Wednesday
6:30 AM - 2:00 AM
Thursday
6:30 AM - 2:00 AM
Friday
6:30 AM - 2:00 AM
Saturday
6:30 AM - 2:00 AM
Location and Contact Information
  • Address: 40 Shotover Street, Queenstown 9300, New Zealand
  • Location: South Pacific  >  New Zealand  >  South Island  >  Otago Region  >  Queenstown
  • Phone Number: +64 3-441 1205
Description
A shop of Gelato, Sorbet, Juices, Smoothies, Breakfasts and Desserts with something to cater for everyone. Everything is made fresh onsite.
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