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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$4 - $18
CUISINES
Cafe
Special Diets
Vegetarian Friendly, Gluten Free Options
View all details
meals, features
Reviews (184)
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173 results
Traveller rating
52
41
29
19
32
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Traveller rating
52
41
29
19
32
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Reviewed 4 weeks ago via mobile

Baristas behind the counter are very rude (the cashier was kind however). This was the only poor encounter we had in Queenstown.

Date of visit: January 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 December 2023 via mobile

Had a Lamb with two salads. Two people could share it and it was tasty. Their service is great and the value for money is excellent. They are cheaper than anyone else in the Airport.

Date of visit: December 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 October 2023

Coffee was about as big as a tennis ball, but not as wide. Insultingly small, total ripoff. The "cup" wasn't even filled

Date of visit: October 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 September 2023 via mobile

While waiting for our flight after going through security, we had a great coffee and the French Toast was absolutely delicious!

Date of visit: September 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 July 2023

The new Area at Queenstown Airport was staffed by two people and even though it was not busy the service was slow and the coffee luke warm. The previous area us no longer available if you are not departing so this smaller Cafe is no...where near as efficas the previous Cafe.More

Date of visit: July 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 February 2023 via mobile

Painful experience waiting for a bacon buttie. He dropped the first lot of bacon casually laughed about it and had to ask what should he do. Very frustrating. No obvious leadership. If I owned this place I would be highly embarrassed. Staff eating in front...of customers and more worried about talking to each other than looking after paying guests. Coffee needs to improve. Overall not happy. Won’t be coming backMore

Date of visit: February 2023
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Reviewed 22 February 2023

A captive market at a busy airport, however the latest dining experience here was hugely disappointing. We waited 40+ minutes for some loaded fries, which on arrival were over-cooked and oily. For the price, this is unacceptable. I appreciate there's a squeeze on finding experienced...kitchen staff across NZ/Queenstown, however when charging a lot for a simple meal - please improve this for locals and tourists alike.More

Date of visit: January 2023
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Reviewed 24 January 2023 via mobile

I’ve never seen a bunch of more incompetent employees running around. There’s baby’s behind the bar, there’s people who don’t know the difference between a pint and a jug, and she then asked if I was a foreigner because of my “lack of knowledge” 6-7...employees and I had to wait at the bar for 10 minutes for a beer while people walked past me doing nothing. Very funny to watch from the tables. Plenty more to say but I’ll leave it there. I suggest someone higher up putting on a disguise and trying to order on random days 😂 Anyway long story short, if you’re in the airport at dinner - get food before handMore

Date of visit: January 2023
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Reviewed 23 December 2022 via mobile

Paid more than $15 for loaded fries, which had cheese clearly not meant for melting, cheese had turned crunchy and cold by the time it got to my table. If you're going to charge ridiculous prices, at least have better food than the frozen section...of a supermarketMore

Date of visit: December 2022
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Reviewed 1 December 2022 via mobile

No vegan options BUT so helpful and accomodating changing things on the menu. Really appreciated it thank you. Great vibe.

Date of visit: November 2022
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Reviewed 13 November 2022 via mobile

We've always liked buying cheese rolls from this shop everytime we are flying out of Queenstown. Their offerings are good. The cheese roll is really nice! However, yesterday afternoon, I ordered chicken caesar salad too. The first few bites were good until I chewed on...a piece of chicken and realised that it was undercooked. The texture was like gummy. I checked the rest of the food and found out that moat of the chicken pieces hidden under the lettuce leaves were way undercooked. This is very disappointing as I've also already given my toddler a tuny bit of lettuce. They have tossed the chicken in with the salad, which means everything has been cross-contaminated. It is also disappointing that they didn't check if the chicken they were serving was thoroughly cooked given that chicken is considered as a high risk food when it comes to food safety and should be dealt with really carefully. I wasn't able to return to the shop to complain as I have already gone through the xray scanners. I did leave them a message on their FB messenger, which has been read but not responded to. I just hope this doesn't happen again. I also hope that my toddler and I do not get salmonella from this!More

Date of visit: November 2022
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Reviewed 28 October 2022 via mobile

This is the window to NZs busiest tourist area Get some staff - this is a really poor reflection on the region Understand the whole hospitality industry is struggling - but the airport is a window, and it’s a fail

Date of visit: October 2022
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Reviewed 16 August 2022 via mobile

Had a long wait for my plane, so went to Air-espresso bar/cafe, ordered a drink which was fine, ordered next item from same place but told i cant order there, had to go to a different place . Snappy unprofessional staff, eating behind the counter....Very run down , untidy and always loads of dirty glasses on the bar Maybe they just need more staff ?More

Date of visit: August 2022
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Reviewed 11 March 2022 via mobile

* WARNING * *ALL paywave transactions charged 2% fee.* Two main complaints. 1. Came for a beer. Told without any apology, they’d run out of ALL barrel beers (this is a Friday afternoon). What bar has zero barrel beers - which they loudly advertise -...on offer on a key day of the week? 2. Ordered coffee instead. On paying told the price is $4.70. As I paid with debit card, noticed in tiny writing on the machine itself, ‘2% fees charged for credit card and all paywave transactions’ Had already paid. Asked the person behind the till and she said, ‘yeaahhhh…’ Main issue is the sense of sneakiness/underhandedness. Don’t mind if they charge extra, but make it clear! Feels like theft. 3. Coffee was awful. Summary: Poor attitude of staff including total lack friendliness, underhand technique to charge customers more, and poor quality of food provided; I’m sorry to say, but I hope this place fails.More

Date of visit: March 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 May 2021 via mobile

Worse than the worst reviews, staff awful got barked at by what I think was a german girl for daring to ask for a drink sent me away said she was busy. I was the only person looking for service. Overpiced, to scared to ask...for food god knows what would happen. GO ELSEWHERE IS MY ADVICE. Then theres the music.😶😶😶😶😶More

Date of visit: May 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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AIRSPRESSO CAFE QUEENSTOWN - Menu, Prices & Restaurant Reviews

Frequently Asked Questions about Airspresso Cafe Queenstown

Yes, Airspresso Cafe Queenstown offers takeaway services.

Airspresso Cafe Queenstown is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 3.5
  • Atmosphere: 4