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The Exchange

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39 Ballarat Street, Queenstown 9300, New Zealand
+64 3-442 8238
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  • Excellent57%
  • Very good31%
  • Average7%
  • Poor3%
  • Terrible2%
Travellers talk about
“brunch” (18 reviews)
“eggs benedict” (23 reviews)
“lamb mince” (4 reviews)
Open Now
Cafe, Vegan Options, Gluten Free Options, Vegetarian Friendly
$$ - $$$
39 Ballarat Street, Queenstown 9300, New Zealand
All Details
Write a ReviewReviews (257)
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1 - 10 of 251 reviews

Reviewed 3 days ago via mobile

Loved this place. When we visited around noon on a Saturday, it was cosy, the staff were great and the food was delicious. It had good ambience and did not feel crowded nor noisy despite being busy. We all had breakfast - the hotcakes were...More

1  Thank ppppaulau
Reviewed 1 week ago

I called in here for breakfast one day after discovering that my hotel breakfast was a bit average. I had the salmon with cream cheese on a potato rosti. Yum. I went back 2 days later for the same thing again. Sooo good. Also the...More

Thank 115blairc
Reviewed 1 week ago

We visited on the 4th of April as a group of 5 and were just hoping to grab some coffees and something from the cabinet. While waiting in line to order we were interrupted by a staff member trying to get through the queue from...More

Thank livbellelynch
Reviewed 2 weeks ago via mobile

Busy but didn’t wait long for my drink or food. Also very impressed with the Kale smoothie. Staff were very friendly and not robotic Definitely will come back

Thank Jack B
Reviewed 3 weeks ago

We are fussy about our coffee but the Exchange did not disappoint. We enjoyed our breakfast here several mornings during our Queenstown stay. The staff were efficient and friendly and there was a pleasant feel about the cafe. Not over priced.

Thank weston59
Reviewed 4 weeks ago via mobile

Great coffee here! They also give you a chocolate with your coffee, which is a nice bonus! I was able to order gluten free toast and they took great care to make sure it was made in a way so I wouldn’t get sick. I’ll...More

Thank Jerica G
Reviewed 4 weeks ago via mobile

Yesterday's breakfast was average to ok. My partner had eggs and sausages. The sausage was this thin tiny thing that had not too much flavor and the toast was hard to cut thru. I had the eggs on toast which where good and the rosti...More

Thank Neil B
Reviewed 19 March 2018

Had coffee and a cheese scone at The Exchange several times on this visit to Queenstown. Friendly service and the cheese scones excellent. Well worth a visit for breakfast or a just a coffee and slice of something delicious.

1  Thank WhereU2
Reviewed 17 March 2018

Efficient staff with quick service and tasty food which was nicely served. A popular place for breakfast and this seems to be a well run establishment.

1  Thank graeme54-11
Reviewed 10 March 2018 via mobile

We had a great breakfast here before going on a lake cruise. Sets you up great for the day ahead. Can fully recommend the pancakes!! The bacon was a bit floppy but asked for it to be redone then came crispy, so all good :)

1  Thank Drew D
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$4 - US$16
Lunch, Breakfast, Brunch
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Wine and Beer, Accepts Credit Cards
Good for
Child-friendly, Local cuisine
Open Hours
7:30 AM - 5:00 PM
7:00 AM - 5:00 PM
7:00 AM - 5:00 PM
7:00 AM - 5:00 PM
7:00 AM - 5:00 PM
7:00 AM - 5:00 PM
7:30 AM - 5:00 PM
Location and Contact Information
  • Address: 39 Ballarat Street, Queenstown 9300, New Zealand
  • Location: South Pacific  >  New Zealand  >  South Island  >  Otago Region  >  Queenstown
  • Phone Number: +64 3-442 8238
  • E-mail
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