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The Grille by Eichardt's

Marine Parade, Queenstown 9300, New Zealand
+64 3-441 0444
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Overview
  • Excellent52%
  • Very good22%
  • Average12%
  • Poor8%
  • Terrible6%
Travellers talk about
“seafood chowder” (31 reviews)
“shepherds pie” (9 reviews)
“steak” (60 reviews)
Open Now
7:30 AM - 11:30 PM Hours
CUISINES
Steakhouse, European, Grill, New Zealand, Vegetarian Friendly, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Food
Service
Value
LOCATION
Marine Parade, Queenstown 9300, New Zealand
All Details
Write a ReviewReviews (355)
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1 - 10 of 341 reviews

Reviewed yesterday

Food was nice - enjoyable. The service didn't flow. We sat for a while without water or drinks orders and hadn't received our drinks before being asked what we were ordering to eat. Very noisy if you are looking for a quiet place to talk....More

Date of visit: December 2018
Thank Claudine N
Reviewed 4 days ago via mobile

View is awesome but that’s the only positive. The service was ok apart from man taking payment who was aloof and uninterested. Had no interest in whether we had enjoyed meal - seemed only interested in whether we wanted to add a tip. We didn’t....More

Date of visit: January 2019
Thank Sycfamily
Reviewed 6 days ago

Never was so insulted in a restaurant before. We booked this restaurant for New Year's eve dinner with a party of about 30 people because of it's view of the new year fireworks and decor. We were having a grand time anticipating the arrival of...More

Date of visit: December 2018
1  Thank Cau220
Imperium_Group, Manager at The Grille by Eichardt's, responded to this reviewResponded 5 days ago

Dear Cau220 Thank you for taking the time to give us your feedback on your New Years Eve experience. I would like to discuss this with you in more detail could you please email me directly on jworthington@eichardts.com. I look forward to hearing from you...More

Reviewed 1 week ago

I am a local of Queenstown for 26 years. I have been to Eichardts Grill several times for breakfast and found it delicious with stunning views of Queenstown. I always have the pancakes. We had guests staying and I was very excited to take them...More

Date of visit: January 2019
Thank Trip571618
Imperium_Group, Manager at The Grille by Eichardt's, responded to this reviewResponded 6 days ago

Dear Trip571618 Thank you for your feedback, I am sorry and very disappointed to hear about your experience and I will be following up with both the service and kitchen team regarding all your breakfast. I would like to discuss your experience in more detail...More

Reviewed 1 week ago via mobile

What a view, lovely wine. The burger was to die for. Ironically 300 yards from Fergburger but on a different planet. So YUMMY!

Date of visit: January 2019
Thank MAChristy
Reviewed 2 weeks ago

We enjoyed a lovely meal at the end of a long day of exploring Queenstown. Although it was busy that night the service was good and the food and drink were great. We shared the lamb shoulder, asparagus and crispy potatoes. We really liked the...More

Date of visit: December 2018
Thank 898MC898
Reviewed 2 weeks ago via mobile

I haven’t written a trip advisor review for some time but have felt spurred to after this experience. The service was extremely slow, drinks ordered took ages to arrive, and the waitress forgot to inform the kitchen we would like some bread for a starter....More

Date of visit: December 2018
Thank Peninsula-stu
Imperium_Group, Manager at The Grille by Eichardt's, responded to this reviewResponded 5 days ago

Hi Peninsula-stu Thank you for taking the time to leave your feedback. I will speak to the team member regarding your comments about keeping quiet as our restaurant does have a big atmosphere when full. I will pass on your feedback regarding the lamb to...More

Reviewed 3 weeks ago via mobile

I do not usually write reviews but in this case I felt I should. This was one of the worst experiences I have had at a restaurant ever! We went with friends and family to treat them to nice meal. We sat down at 8pm...More

Date of visit: December 2018
Thank ollpec
Imperium_Group, Manager at The Grille by Eichardt's, responded to this reviewResponded 5 days ago

Dear maxwell69 Thank you for your feedback, I will speak to the whole team about your feedback as there is no excuse for the length of time it took to serve your meals. I am more than happy to discuss with you in more details...More

Reviewed 3 weeks ago via mobile

Having high expectations of an amazing Christmas Day lunch during our visit to Queenstown we were left feeling ripped off and thoroughly disappointed at the quality of food 'dished up' to us. Felt like we were eating leftovers from another meal. Dry & bland ham...More

Date of visit: December 2018
Thank TwoSeats
Imperium_Group, Manager at The Grille by Eichardt's, responded to this reviewResponded 5 days ago

Hi TwoSeats I am sorry to hear that you did not enjoy your Christmas day lunch with us, I will speak to the our head chef regarding your comments as I am very disappointed that you did not enjoy the menu. I am happy to...More

Reviewed 3 weeks ago via mobile

The food was so bland and not fresh. The lamb was terrible and I asked for a sauce and was told it’s a set menu and didn’t even have tomato sauce. Some burnt out gooey vegetable was yummy. We are from overseas and will never...More

Date of visit: December 2018
1  Thank kumalag
Imperium_Group, Manager at The Grille by Eichardt's, responded to this reviewResponded 5 days ago

Hi Kumalag Thank you for your feedback, I am sorry to hear that you did not enjoy your meal & I will pass on your comment regarding our menu. I do appreciate your your kind words regarding our service staff and I will let them...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
Average prices
US$11 - US$58
Meals
Lunch, Dinner, Brunch, Drinks
Restaurant features
Reservations, Outdoor Seating, Private Dining, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi
Good for
Special Occasion Dining, Groups, Romantic, Bar Scene, View, Local cuisine, Child-friendly
Open Hours
Sunday
7:30 AM - 11:30 PM
Monday
7:30 AM - 11:30 PM
Tuesday
7:30 AM - 11:30 PM
Wednesday
7:30 AM - 11:30 PM
Thursday
7:30 AM - 11:30 PM
Friday
7:30 AM - 11:30 PM
Saturday
7:30 AM - 11:30 PM
Location and Contact Information
  • Address: Marine Parade, Queenstown 9300, New Zealand
  • Location: South Pacific  >  New Zealand  >  South Island  >  Otago Region  >  Queenstown
  • Phone Number: +64 3-441 0444
  • E-mail
Description
The Grille by Eichardt's offers a fresh take on quality dining in Queenstown. With an approachable yet stylish atmosphere and a menu that showcases the unique tastes of the region where the bounty of Central Otago and Southland awaits. An extensive wine list offers a great range of local and international wines, with superb local boutique beers available, Moa and Asahi on tap. Brilliant cocktail selection.
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